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Castle Chevrolet of Villa Park

Villa Park, IL

4.3
947 Reviews
Welcome to Castle Chevrolet of Villa Park, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Villa Park, Lombard, Elmhurst, Addison, and Oakbrook Terrace by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet of Villa Park, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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400 E Roosevelt Rd

Villa Park, IL

60181

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Showing 947 reviews

May 04, 2019

Don't offer coupons that you won't accept. This rating because your servicemen refused to accept the coupon for my oil change that you sent to me as a reminder/incentive to use your facility. V More

by beverly.penro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Fajardo
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019

Very good Tuesday i was at your dealership in Villa Park, where I purchased a new chev ,the 2 gentlemen that helped me, Mike Castiagnini and Ulysis Gomez were v More

by Canestrini Rozanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castiagnini, Ulyses Gomez
May 22, 2019 -

Castle Chevrolet of Villa Park responded

Rozanne, thank you for the fantastic review! We love to hear that our team delivered top-notch service to you. We appreciate you choosing Castle Chevrolet and look forward to working with you again in the future!

April 24, 2019

Very pleasant! This was the most pleasant time spent in a dealership, buying a car. There was no pressure to buy and they are willing to negotiate. More

by cjaskiewicz1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Politza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Vujovic
Apr 30, 2019 -

Castle Chevrolet of Villa Park responded

We can't thank you enough for choosing Castle Chevrolet! We are so happy to hear that you had a pleasant buying experience with us!

April 22, 2019

We are long time custmers of Castle Chevy! The dealer George did a great job in attending to our wishes and helping us to pick the right vehicle for us. He did a great job in the process of pur More

by Jim and Vickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Lorenzi
Apr 30, 2019 -

Castle Chevrolet of Villa Park responded

Jim and Vickie, thank you for the great review! It's great to hear that George was able to help you find the perfect vehicle at the best price. We appreciate doing business with you and look forward to working with you again in the future!

April 22, 2019

Great service Daniel The sales person was the best and very professional, in general great service And customer service. I would definitely recommend this to my fri More

by Gordito2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Vujovic
Apr 30, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the fantastic review of your service experience! We appreciate your business and look forward to servicing your car again in the future.

April 18, 2019

service Tony was very helpful and friendly. I was very happy with my loaner. He made sure everything was in good standing before I drove off. More

by b_limbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the wonderful review! We love to hear that Tony was helpful and that your service went great. We look forward to servicing your vehicle again in the future.

April 15, 2019

no more free oil changes I don't know when this happed, but I was not notified of this. I made a appoint to have my oil change and I was told you have to pay. I was like what More

by jambrosia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jason buis
Apr 30, 2019 -

Castle Chevrolet of Villa Park responded

When we initially started the program, General Motors and most manufacturers did not require synthetic oil. A few years back they started requiring semi-synthetic which we decided to continue to eat the cost of, but now that a full synthetic is required, we are just unable to do so. We're sorry that you feel this way, and please don't hesitate to reach out to our General Manager Mike at mcastagnino@castleguy.com if you would like to discuss your situation further.

April 15, 2019

Mike is the best!! Bought a used car for my kids from Mike Castagnino. He was honest and everything went smoothly! He had all the paperwork ready when I got there. Tha More

by lizleonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castagnino, Trae Jones
Apr 30, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the wonderful review! We are delighted to hear that Mike was able to work with you to get exactly what you wanted. Thank you for choosing Castle Chevrolet!

April 11, 2019

Happy Customer This was the only dealership of the many that I had visited that made me feel like what I wanted mattered. Javier was very kind and understood all of More

by Chevy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Gamboa
Apr 30, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the great review! We are so glad you made the decision to work with us at Castle Chevrolet, and that Javier was able to listen to your needs to help you find the perfect vehicle. We look forward to assisting you with any of your auto needs in the future!

April 10, 2019

No hassle Castle! John Porter is a fantastic sales rep. Absolutely zero pressure. He tossed me the keys to the car and told me too let him know when I was ready to take More

by JHeim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Macaione, John Porter
Apr 30, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the fantastic review! It makes us happy to hear that you had such a quick and easy buying experience with us at Castle Chevrolet. We work hard to make sure our customers have the best buying experience and are well accommodated throughout the process. Thank you for choosing Castle Chevrolet, we look forward to working with you again in the future!

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