Castle Chevrolet North - Service Center
Elk Grove Village, IL
148 Reviews of Castle Chevrolet North - Service Center
Improvement on inspections. when inspirations are done they need to take more time checking the car. There was a slash on the tire & window chip.. not known about. when inspirations are done they need to take more time checking the car. There was a slash on the tire & window chip.. not known about. More
Customer Service I had an issue with a used vehicle I purchased at Castle. Zack the Service Manager went above and beyond to make sure the problem was corrected, made I had an issue with a used vehicle I purchased at Castle. Zack the Service Manager went above and beyond to make sure the problem was corrected, made sure I had a loaner vehicle waiting when I arrived to switch out my daughters car seat from my car to the loaner vehicle and also making sure it was securely installed. He was available at all times to answer any questions I had. I highly recommend The Castle Service Team!! More
Perfect Everything was handled expertly, the car runs like new. Highly recommend castle and adivsor Cullen.Will be bringing other cars in for service and if Everything was handled expertly, the car runs like new. Highly recommend castle and adivsor Cullen.Will be bringing other cars in for service and if we buy another Chevy it will be there. More
Professional and timely ! Your service tech John was very helpful. Quick and timely. I mentioned a speaker issue and he gave me some tips on what to look for in the event i m Your service tech John was very helpful. Quick and timely. I mentioned a speaker issue and he gave me some tips on what to look for in the event i may have to take it back in. More
Service Mark Dunlap was very helpful in getting my vehicle the service that was needed, I had an oil change, and windsheild wipers replaced. Thank you Mark Dunlap was very helpful in getting my vehicle the service that was needed, I had an oil change, and windsheild wipers replaced. Thank you More
Oil change Oil change and tire rotation were handled with skill and speed. Also appreciated the car wash. Elissa also gave me some valuable information about fu Oil change and tire rotation were handled with skill and speed. Also appreciated the car wash. Elissa also gave me some valuable information about future service. Thanks. More
I don’t trust anyone with my car I perform most of my cars maintenance myself but when I’m I need of something beyond my skills I trust this dealership. The mechanic Andy is my go to I perform most of my cars maintenance myself but when I’m I need of something beyond my skills I trust this dealership. The mechanic Andy is my go to guy More
Another Great Experience I have been dealing with both John and Zach for many years for both Work and Personal Vehicles and they have been more than accommodating and professi I have been dealing with both John and Zach for many years for both Work and Personal Vehicles and they have been more than accommodating and professional every time I visit. You can only be Lucky to have employees like both of them. Thanks to both John and Zach for taking such good care of my vehicle needs. More
Longtime customer Every time I am in everyone is very nice and accommodating. They always go above and beyond. I highly recommend using them from buying a car to having Every time I am in everyone is very nice and accommodating. They always go above and beyond. I highly recommend using them from buying a car to having work done! More
Very good. Friendly service advisor. We do all of our routine maintenance here and have never had a problem. We will continue to perform all the required maintenance at this dealership. We do all of our routine maintenance here and have never had a problem. We will continue to perform all the required maintenance at this dealership. More