Castle Chevrolet North - Service Center
Elk Grove Village, IL
148 Reviews of Castle Chevrolet North - Service Center
Excellent service!! Highly recommend them for all your car needs! We have been going here for years and will continue. They have excellent customer service and are effici Highly recommend them for all your car needs! We have been going here for years and will continue. They have excellent customer service and are efficient with your car/time. More
Car is taken care of You know when you arrive at Castle Chevy North, that you are going to leave with a car/truck that has been checked out top to bottom. This assurance i You know when you arrive at Castle Chevy North, that you are going to leave with a car/truck that has been checked out top to bottom. This assurance is why you make sure to work with the dealers on the best possible care of your vehicle so it lasts for years to come. More
Always great service! Your service team is the best--always keep you informed as to any issues--needed maintenance on my vehicle. That is why I keep returning for schedule Your service team is the best--always keep you informed as to any issues--needed maintenance on my vehicle. That is why I keep returning for scheduled oil changes, etc. More
Castle Chevrolet North Service Very positive experience! My service writer (Meghan) was outstanding! She didn’t try to sell me anything I didn’t need and had my car wash after serv Very positive experience! My service writer (Meghan) was outstanding! She didn’t try to sell me anything I didn’t need and had my car wash after service. More
Steering Column ignition port. I never really noticed but the ignition port looked like it was sticking out more than it should ? What do I know ! In any case, Allyssa had it checke I never really noticed but the ignition port looked like it was sticking out more than it should ? What do I know ! In any case, Allyssa had it checked out and assured me all ok. She compared to other similar models. All good. More
They're very respectful to a senior driver. they are a nice group of people that work at Castle. I am an older driver and always feel comfortable asking questions and just being there. they are a nice group of people that work at Castle. I am an older driver and always feel comfortable asking questions and just being there. More
Very satisfied visit My Chevy Traverse was leaking or burning oil. I wasn’t sure the cause, but the mechanic was very patient explaining what he thought was the issue. Aft My Chevy Traverse was leaking or burning oil. I wasn’t sure the cause, but the mechanic was very patient explaining what he thought was the issue. After examining the car for a few days, they had me come back and showed me what they thought was the issue. They could have tried an expensive procedure, but instead went with a more conservative path of repair. More
Service excellence After dropping my truck off for a PM service the service writer called about the leaking thermostat and radiator which had a TSB. After some phone cal After dropping my truck off for a PM service the service writer called about the leaking thermostat and radiator which had a TSB. After some phone calls she was able to get the radiator and thermostat covered under the TSB The communication was great from the min I dropped it off to the time I picked up the truck. I would deffinetly recomend the service department and service techs at Castle Chevy North. More
Repeat customer. Very happy with service received. Not happy with all the issues with my 2016 Silverado. Second Silverado, might be my last. If any more problems in th Very happy with service received. Not happy with all the issues with my 2016 Silverado. Second Silverado, might be my last. If any more problems in the next six months, I’ll trade for a Ford. More
Dedicated Friendly Quality Service John C always listens, understands and manages expectations expertly and in a friendly manner. Service work performed always meets set expectations. John C always listens, understands and manages expectations expertly and in a friendly manner. Service work performed always meets set expectations. Could it be done cheaper elsewhere - maybe - but Castle stand alone behind their work and there is seldom a post service issue. Highly recommend John and the Castle service team. More