Castle Chevrolet North - Service Center

Sales customer and service customer My family has purchased several vehicles at least 7 within yhe past few years and I must say the sales and service is amazing. We're always treated li My family has purchased several vehicles at least 7 within yhe past few years and I must say the sales and service is amazing. We're always treated like family and i've recommended several friends and THIS IS OUR FOREVER DEALERSHIP AND MIKE PRIOZZOLI WILL FOREVER BE OUR SALESMAN. WE'VE ALWAYS LEFT SATISFIED, HAPPY AND WILL CONTINUE TO BE AMAZED WITH THE SERVICE More

Service John Cullen has always treated us great and his recommendations and suggestions are always on the mark. We never have had poor service from John. John Cullen has always treated us great and his recommendations and suggestions are always on the mark. We never have had poor service from John. More

Always a great experience I have personally bought 8 cars from Hoskins’s Chevy and is now castle Chevy. They have kept the core people. They have always been exceptional in the I have personally bought 8 cars from Hoskins’s Chevy and is now castle Chevy. They have kept the core people. They have always been exceptional in there service. And stand behind what they sell. I will continue to buy and recommend castle Chevy. More

Service department is great on all counts however..... I purchased my car from this dealership when it was still Hoskins I've always been pleased with the service department. When I realized that the oil I purchased my car from this dealership when it was still Hoskins I've always been pleased with the service department. When I realized that the oil change price was noticeably cheaper than a quick lube place I was sold. My vehicle has never been anywhere else for service of any type, it is 7 years old and has 111,000 miles. I take care of it as I have all of my vehicles and kept all of them well past this mileage. I'm not feeling warm and fuzzy these past few years with the prices. This last one put me over the edge, I have already spoke to a few friends about the individual garages they go to and have been for years. $355 for an anti freeze leak that was a worn out hose, $250 of that was labor. I could see the moisture on the hose at the top of the engine. Love the service but I don't have a money tree in the backyard. I have also noticed that the price has gone up noticeably on the oil changes for at least the past year. Could be across the board however I will be checking on that at a few places also. I wouldn't hesitate to purchase the next car at this dealership, for everything else it may be time to go back to building a relationship with a repair shop. More

Pleasant to talk to, listen to what is going on and address I would and have recommended Castle North to family and friends. I would also like to say that even though I was in for regular maintenance, Guy McMil I would and have recommended Castle North to family and friends. I would also like to say that even though I was in for regular maintenance, Guy McMillan always comes to say hi and to make sure everything is being done. More

Oil Change and Tire Rotation Called Friday 11.9 and they took me right away for an oil change and a tire rotation. I had bought my truck in March. Did not realize the first 2 se Called Friday 11.9 and they took me right away for an oil change and a tire rotation. I had bought my truck in March. Did not realize the first 2 services would be free. Great service, it was easy and quick with no hassles. More

Job well done Everything that was asked to be done and more. Upon further inspection it was discovered that my cabin filter was almost clogged with excessive dirt a Everything that was asked to be done and more. Upon further inspection it was discovered that my cabin filter was almost clogged with excessive dirt and needed to be changed. More

Fast and Great! Brought in my vehicle for oil change service and alignment that I had an appointment for and they were super busy but got my vehicle done super fast! Brought in my vehicle for oil change service and alignment that I had an appointment for and they were super busy but got my vehicle done super fast! Great service! More

Scratch repair was not great quality The customer service was outstanding, thank you to Megan and Pat for being great. I purchased the vehicle used and noticed a huge scratch on the inter The customer service was outstanding, thank you to Megan and Pat for being great. I purchased the vehicle used and noticed a huge scratch on the interior part of the door. Castle agreed to fix it so a date was scheduled,vehicle was dropped off .. I waited a week and was told my vehicle was ready however when I got there the scratch was not repaired, the door was repainted, I believe it was a miscommunication which happens, I had a loaner the entire time. The issue was that it took an additional 4 days to repair the scratch and when I picked up the vehicle the job was very sloppy, lumpy and lots of wax residue all over the car. I don't want to sound nit picky nor did I return the vehicle, I just accepted it at that point but definitely had a higher expectation that the job would look good considering the amount of time it spent at the body shop. I received great service, I appreciate the courtesy of Castle to have repaired the scratch , the quality though was not the greatest.... More

Great experience, priced competitely. Service advisors very knowledgeable and keep you up to date on progress. Didn’t spend all day waiting. Need a microwave in the lounge, however. Service advisors very knowledgeable and keep you up to date on progress. Didn’t spend all day waiting. Need a microwave in the lounge, however. More