Castle Chevrolet North - Service Center
Elk Grove Village, IL
148 Reviews of Castle Chevrolet North - Service Center
Absolutely awful I bought a 2016 Chevy Colorado and I have been in the service department 14 times, all I can say it's been an absolute horror that I bought a Chevy!!! I bought a 2016 Chevy Colorado and I have been in the service department 14 times, all I can say it's been an absolute horror that I bought a Chevy!!!! More
Excellent! The check in personnel was pleasant and efficient. The mechanic that took care of my new car was excellent. I will definitely be coming back..... The check in personnel was pleasant and efficient. The mechanic that took care of my new car was excellent. I will definitely be coming back..... More
GREAT FRIENDLY, GREAT SERVICE, AND I WALKED AWAY WITH KNOWING MY CAR RECEIVED GOOD SERVICE AND A CAR WASHED AS WELL. THE SERVICE AREA ARE PROMPT AND RESPEC FRIENDLY, GREAT SERVICE, AND I WALKED AWAY WITH KNOWING MY CAR RECEIVED GOOD SERVICE AND A CAR WASHED AS WELL. THE SERVICE AREA ARE PROMPT AND RESPECTFUL IN TAKING CARE OF YOUR NEEDS AS QUICKLY AS POSSIBLE. I WOULD NOT GO ANYWHERE ELSE. More
excellent service very pleased with the service and the attitude of the people I dealt with. easy to talk to and very professional. work was done at the time promised very pleased with the service and the attitude of the people I dealt with. easy to talk to and very professional. work was done at the time promised. More
Great experience Happy with the servicing of my 2017 Buick Encore. The service was quick and the advisors are friendly and knowledgable! Will definitely continue servi Happy with the servicing of my 2017 Buick Encore. The service was quick and the advisors are friendly and knowledgable! Will definitely continue servicing my vehicle at Castle Chevrolet North. More
HONEST SERVICE Brought my car in for service. thought I needed brakes, they said I was wrong. They did a honest job. I trust them. I would go back. Brought my car in for service. thought I needed brakes, they said I was wrong. They did a honest job. I trust them. I would go back. More
Service Great service always friendly clean waiting room fast, I will return. I have used castle north even before when it was Hoskins. Loyal customer am I. Great service always friendly clean waiting room fast, I will return. I have used castle north even before when it was Hoskins. Loyal customer am I. More
Sales and service I’ve had my truck for two months now, and I’ve taken It back for service twice... although the service and sales team is very polite and always willi I’ve had my truck for two months now, and I’ve taken It back for service twice... although the service and sales team is very polite and always willing to fix the issue at hand, I’m still having the same issue I originally had when I purchased the truck, despite of a few adjustments. Hopefully the problem gets solved so I can actually enjoy my big beauty.. overall the team is polite, professional, and the service manager is a great guy as well... despite the issue, I would recxomend this dealership to anyone.... More
Great Zach helped facilitate my appointment, and John and Allisa helped me while I was there. Always professional and courteous when I'm in the building! Zach helped facilitate my appointment, and John and Allisa helped me while I was there. Always professional and courteous when I'm in the building! The reason I go to the dealership for simple tasks rather than going to "oil change" places More
Looking into unwanted acceleration The technician was good as we took the Malibu on the test ride and naturally the car was perfect. The next day I was parking the car and the car race The technician was good as we took the Malibu on the test ride and naturally the car was perfect. The next day I was parking the car and the car raced again [with my foot not on the gas] Luckily I braked hard and it was ok.There must be some history of Malibus with this problem. John More