Castle Chevrolet North

Low Pressure, quick service, please outcome Internet Sales team was extremely helpful and transparent to inventory and tagged items available and communicating/clarifying what options were in pl Internet Sales team was extremely helpful and transparent to inventory and tagged items available and communicating/clarifying what options were in play with which vehicles. I would give this team the highest marks. They truly gave me confidence that Castle Chevy have quality products with aggressive pricing. Arlington Heights Sales Manager(Joe) worked several avenues to get us approved as we are in a credit repair scenario and although wasn't quite in synch with the Internet Sales team that sent us to him, once Joe understood our focus & goals, he worked hard to make them happen.'' Sales Rep(Norma) was extremely nice and accomodating doing lots of extras to ensure we were comfortable and taken care of for entire time we were on the property. Could benefit from knowing product details a little more, but was extremely customer service oriented. Finance Mgr( Raul) was excellent. Very solid communications and understood that I knew exactly what I wanted and didn't want and knew the difference when to educate me on something vs pushing something. More

A Happy Camper :0) Samantha Temple was very helpful and did spend a good amount of time helping me learn about the various vehicles available, especially those in my pri Samantha Temple was very helpful and did spend a good amount of time helping me learn about the various vehicles available, especially those in my price range or preference. Her trainee, Mo (who's last name escapes me) was very pleasant to spend time with, too. My only disappointment was that my older car was not given more evaluation time and, thus, a better trade in value for me. Had I been better prepared, I probably would have made other arrangements for it. After the fact, I am curious as to why I had to purchase new license plates versus using the ones already on my trade-in vehicle?? Overall, I am very pleased with this experience and the people at Castle. The various programs you have for car buyers is very good and highly recommended. Thank you....... More

Hi-Tech Place! I loved the customer lounge, they have the best free wifi I've ever experienced! The staff was friendly and my oil change was quick. Would definitely I loved the customer lounge, they have the best free wifi I've ever experienced! The staff was friendly and my oil change was quick. Would definitely recommend Castle Chevy North! More

Happy Customer I just wanted to say a big thank you to Guy McMillan and staff for a wonderful experience in the purchase of my 2016 Corvette. I just wanted to say a big thank you to Guy McMillan and staff for a wonderful experience in the purchase of my 2016 Corvette. More

Five star service Your staff in the service department is like no other. They seem to really have the customers needs as their top priority. I only asked for air in Your staff in the service department is like no other. They seem to really have the customers needs as their top priority. I only asked for air in my tires and they washed my car for free! What a great place. More

Helpful service They repaired my vehicle in a timely manner.the service advisor Denny was friendly and knowledgeable.all my service issues were fixed and they washed They repaired my vehicle in a timely manner.the service advisor Denny was friendly and knowledgeable.all my service issues were fixed and they washed my vehicle. More

Amazing! Amazing customer service by jay dallmann! Very nice gentleman and I will recommend him to anyone I know looking for a vehicle. He made our visit easy, Amazing customer service by jay dallmann! Very nice gentleman and I will recommend him to anyone I know looking for a vehicle. He made our visit easy, clear, and comfortable More

Service experience Brought my car in to be serviced, TJ handled everything. Service was great, loaner car was awesome, turnaround time great. Couldn't get a better exper Brought my car in to be serviced, TJ handled everything. Service was great, loaner car was awesome, turnaround time great. Couldn't get a better experience anywhere else More

Awesome service department!! My advisor Greg was friendly and knowledgeable. Greg kept me informed through out the day. When I picked up my car - it was washed and ready for me. My advisor Greg was friendly and knowledgeable. Greg kept me informed through out the day. When I picked up my car - it was washed and ready for me. All around great experience. More

service experience They finished my repairs in a timely manner.greg the advisor was friendly and helpful. I asked them to clean my vehicle.it was clean as they pulled my They finished my repairs in a timely manner.greg the advisor was friendly and helpful. I asked them to clean my vehicle.it was clean as they pulled my vehicle to me. More