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Castle Chevrolet North

Elk Grove Village, IL

4.8
697 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 697 reviews

January 18, 2017

easy & painless! just easy to work with and very friendly with no bs!! also the extra mile they go for you when purchasing a vehicle from them with oil changes as long More

by sparky one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lasher
Jan 19, 2017 -

Castle Chevrolet North responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 07, 2017

New Car Experience I previously leased a 2014 Cruze from Castle ( Hoskins ) Chevy North. I now have a 2017 Cruze lease. Weather regular maintenance or lease/purchase , I More

by Frank R. Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2017 -

Castle Chevrolet North responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 06, 2017

Great ,friendly and helpful Michael Pirozzoli went out of his way to make us feel welcomed and too explain the cars that were available and what Castle North had in stock. He More

by jackike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2017 -

Castle Chevrolet North responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 02, 2017

Great dealership that treats you with respect. After months of research I ended up at Castle Chevrolet. I was treated as a valued customer from beginning to end. The sales staff was very profession More

by Bama Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Castle Chevrolet North responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

December 29, 2016

Good But Not Great Bought a 2016 Cruze with 0 miles brand new great car, amazing deal only negative is I saw the car at night and didn't have much light to take a look More

by Harleyg628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Altieri
Jan 03, 2017 -

Castle Chevrolet North responded

Hi Harley, we apologize for the inconvenience you experienced. Our goal is always 100% customer satisfaction and we fell short of that expectation with you. We will be taking action within our store to ensure this does not happen again.

December 27, 2016

Good Experience I was in the market for a gently used car. Found a 2014 Impala 2LT online that looked to fit the bill. Received a phone call shortly after sending i More

by danh
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Castle Chevrolet North responded

Hi, thank you for the outstanding compliments about our dealership! We are so happy to hear that Mike took good care of you and made you feel very comfortable about buying your 2014 Impala 2LT. Thank you again for the kind words & for choosing Castle!

December 19, 2016

No ratings for this dealership Was at the dealership on Saturday Dec 17, 2016. Consider buying a Chevy Trax AWD. The finance person George, was alright till we told him that the ve More

by Unsatisfied
Recommend Dealer
No
Employees Worked With
Dec 20, 2016 -

Castle Chevrolet North responded

Hi, we are investigating what happened in the situation you described. We are very concerned based upon your comments and will take the appropriate action to ensure the situation is fixed. A manager will be contacting you soon as we would like to make every effort to fix this.

December 01, 2016

Happy customer Mo, was patient, informative along with David the pre/Owen manger they went out there way to even beat an auto loan I had walking in the through the More

by Deb44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo, David Lasher, Joe Genna Jr.
Dec 06, 2016 -

Castle Chevrolet North responded

Hi Deb, thank you for the outstanding compliments about our dealership! We are so happy to hear that our team took good care of you and made you feel very comfortable about buying your new GMC TERRAIN SLT1. Thank you again for the kind words & for choosing Castle!

November 30, 2016

Service Deptmartment I recently had my truck in for service, and I want to say what a great job TJ Hanania did. Easy drop off and pick up of vehicle and TJ was on top of m More

by Panther1323
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Hanania
Dec 06, 2016 -

Castle Chevrolet North responded

Thank you for your kind words about our service lane! We are happy TJ made your service visit quick and enjoyable! Thanks again for choosing Castle!

November 28, 2016

TJ Hanania TJ is the best service writer ever!! Needs a promotion! If ever was to leave Castle will regret it! Hands down best person to deal with!! More

by Bveenhoven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Hanania
Nov 30, 2016 -

Castle Chevrolet North responded

Hi Bveenhoven, thank you for the very kind sentiments about our service department! We are happy to hear that TJ attention to detail has made you loyal to us. Thanks again for choosing Castle!

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