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Castle Chevrolet North

Elk Grove Village, IL

4.8
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 703 reviews

June 03, 2017

relaxed, easy going It was a welcome feeling when we arrived. Everyone took interest in my wife and 2 year old son. Conversations between all parties were easy going an More

by BencalMalibu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna Jr., Samantha Temple
Jun 08, 2017 -

Castle Chevrolet North responded

We are glad to hear that you felt so welcomed upon your arrival! We do our best to provide the ultimate buying experience to all customers. Thank you for your business and kind review!

June 01, 2017

The best place to buy a car! This was my fourth time buying a car from this location (3 were actually when it was Hoskins) and as someone who hates the car buying process, they ma More

by Steve J Iseberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Altieri
Jun 08, 2017 -

Castle Chevrolet North responded

We're proud to hear about the great buying experiences we've had the opportunity to provide you with! Your loyal business is truly appreciated as is your recommendation. We look forward to serving you again soon!

May 29, 2017

Joseph Very nice people to deal with. They work with you on pricing and best possible financing. They had a test vehicle ready for me to drive when I had arr More

by Joseph
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Castle Chevrolet North responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

May 28, 2017

Honest, dedicated staff will do everything possible to help! If you're thinking of buying a car now or in the near future shop around but talk to Castle Chevrolet North before you buy! These are honest sincere p More

by Very Happy Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Castle Chevrolet North responded

Hi, thank you for the outstanding compliments about our dealership! We are so happy to hear that Pat, Fabian, & our staff took good care of you and made you feel very comfortable about buying your 2017 Colorado. Thank you again for the kind words & for choosing Castle!

May 26, 2017

Excellent service, and pleasant experience in my new car I would recommend this dealership to all my friends. My sales representative worked so hard to find me a good deal and was considerate in my choices a More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Castle Chevrolet North responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

May 20, 2017

False advertisement Truck was advertised on cars.com 20512. Once we got there we offered to finance thru them they came back with 5.9.. horrible for a 850 score on new ca More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Genna Jr.
May 24, 2017 -

Castle Chevrolet North responded

Hi, we apologize for the inconvenience you experienced. Our goal is always 100% customer satisfaction and we fell short of that expectation with you. We hope we can earn an opportunity to gain your business back.

April 30, 2017

They work with you sales reps are very friendly and worked there butts off for me to get the best deal on my new 2017 Malibu. Brian is a very kind and rewarding salesman More

by Punter4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian W
May 15, 2017 -

Castle Chevrolet North responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 26, 2017

Cleanliness of car The 2017 Equinox Lt I bought wasn't delivered to me very clean. There was water running off of it. There was a steel wool pad in the center console. T More

by Randy
Recommend Dealer
Yes
Employees Worked With
Andrew Altieri
Apr 27, 2017 -

Castle Chevrolet North responded

Hi, we apologize for the inconvenience you experienced. Our goal is always 100% customer satisfaction and we fell short of that expectation with you. We hope we can earn an opportunity to gain your business back.

April 24, 2017

Very Satisfied After owning 10 Chevrolets in my years of driving and spending a lot of time at dealerships, I found Castle Chevrolet as a dealership that has it toge More

by michael bocskovits
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McWherter, Raul Quesada
Apr 27, 2017 -

Castle Chevrolet North responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 12, 2017

Corvette purchase Very nice dealership. I would buy from Guy again he was right on time and picked me up from the airport. He is also very knowledgeable of all the chev More

by Ryan T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2017 -

Castle Chevrolet North responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

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