Castle Chevrolet North

Excellent! Everyone was very friendly and helpful but not too pushy. They asked the questions necessary to help ME determine the best vehicle since I was not sur Everyone was very friendly and helpful but not too pushy. They asked the questions necessary to help ME determine the best vehicle since I was not sure. They also gave me a GREAT deal on my trade-in, which made the deal possible! More

Pretty straight forward. Had the truck I wanted. Was decent on the tradI thought one of the managers was needlessly gruff. Overall, the dealership is nice. A good deal with t Had the truck I wanted. Was decent on the tradI thought one of the managers was needlessly gruff. Overall, the dealership is nice. A good deal with the tires and oil changes included. Pricing was very competitive. Kudo's to Norma Vargas who took care of our every need and concern throughout the sale. Also, George in financing was nice to work with. Lastly, but not least, Tyler Pollack was very helpful and patient dealing with my many Emails and demands getting up to me deciding to coming into the dealership. He responded quickly, accurately, and honestly. More

I love my new car! Castle is the best! Castle has a great selection of cars and trucks, I love my new car! I I would strongly recommend Castle Chevrolet North to everyone. Thank you Castle Castle has a great selection of cars and trucks, I love my new car! I I would strongly recommend Castle Chevrolet North to everyone. Thank you Castle Chevrolet! More

Great Experience I got there later on a Friday night to browse and ended up leaving in a brand new car. The salespeople were very friendly and helpful on getting me in I got there later on a Friday night to browse and ended up leaving in a brand new car. The salespeople were very friendly and helpful on getting me in and out in little time More

Great car buying experience The best experience I've ever had with purchasing a new vehicle. I would definitely go back to this dealership. We leased the car and will be returni The best experience I've ever had with purchasing a new vehicle. I would definitely go back to this dealership. We leased the car and will be returning once the lease is expired. More

2017 Corvette They we're very friendly. We didn't get exactly what we wanted for our trade-in, but close. I'm totally loving our new Corvette. They weren't pushy wh They we're very friendly. We didn't get exactly what we wanted for our trade-in, but close. I'm totally loving our new Corvette. They weren't pushy when it comes to financing it and extended warranty. I'd recommend them to anyone who's looking for a new Corvette for sure!! More

Non-pressure approach and easy to work with Steve Hoch is a nice guy and I felt very comfortable with him. He answered every question I had and was extremely easy to work with. Justin was a Steve Hoch is a nice guy and I felt very comfortable with him. He answered every question I had and was extremely easy to work with. Justin was also helpful with explaining the extended maintenance program and as a result, I bought Major Guard.. There was one discrepancy on the actual form that I signed.....it showed 5 years/48,000 miles instead of 5 years/60,000 miles as quoted by Justin. I spoke to Ray the next day who told me that it did show 60,000 miles in the computer. He said that I will receive a contract in the mail and if it does not say 60,000, I should give him a call. More

"Easy Peasy" The Castle Team, especially Joe Genna (Sales Manager) and Alex Gomez (Sales Consultant), were extremely helpful and knowledgeable. They identified and The Castle Team, especially Joe Genna (Sales Manager) and Alex Gomez (Sales Consultant), were extremely helpful and knowledgeable. They identified and produced vehicles of my interest and informed me of their incentives. Also, they went beyond other dealerships to identify additional saving making my decision easy. The leasing process, which included the Finance Team, was organized and completed in a timely manner. I highly recommend future car buyers to pay a visit to Castle Chevrolet North and have a positive experience. More

My Best New Car Purchase in 40 Years I traveled some distance to Castle Chevrolet North in Elk Grive Village to purchase my new 2017 Chevrolet Impala Premier after being treated well on t I traveled some distance to Castle Chevrolet North in Elk Grive Village to purchase my new 2017 Chevrolet Impala Premier after being treated well on the phone by dealership sales manager Ed Finn. Mr. Finn treated me with respect and worked with me to demonstrate that my new car buying experience would be straight-forward with no games. Ed Finn, and eventually another sales manager. Joe Genna were completely honest with me about my new car purchase and trade-in. They both impressed me with their candor and follow-through. Our salesperson was Damian Dus and he was most professional, courteous and helpful during the delivery process. Raul Quesada, the finance department manager was equally as professional, courteous and willing to answer our questions in an honest and sincere fashion. He never pressured us or attempted to sell us unneeded products or services. We did purchase an extended warranty based on his presentation about same. Lastly, I would like to thank Brennan in internet sales, Mike Rodriguez, the General Manager of sales and Olivia in the Castle Business Development Center for their efforts to earn my business and prove to me that the "Castle Difference" is not just a catchy slogan, but a real work business philosophy that puts the customer experience first and makes purchasing a car from Castle Chevrolet North the enjoyable experience it should be. All three of these individuals are great ambassadors for the Castle Dealership Network. This was, hands down, our best new car purchase experience in 40 years and some 20 new car/truck purchases. Thank you Castle Chevrolet North for making buy a car a good experience and treating us like valued customers in the process. Castle Chevrolet North has earned our trust, appreciation and future Chevrolet vehicle purchase loyalty. Job well done by all involved in the process! Sincerely, John and Kelly Dahlberg More

2016 Traverse purchase Everyone at Castle did an awesome job, very satisfied with the purchase so far. Car buying is always a stressful process and the team at Castle made i Everyone at Castle did an awesome job, very satisfied with the purchase so far. Car buying is always a stressful process and the team at Castle made it a bit More manageable More