Castle Chevrolet North

False advertisement Truck was advertised on cars.com 20512. Once we got there we offered to finance thru them they came back with 5.9.. horrible for a 850 score on new ca Truck was advertised on cars.com 20512. Once we got there we offered to finance thru them they came back with 5.9.. horrible for a 850 score on new car. He then came back at 3.9 but raised truck price to 2200. Playing games then he said he couldn't do 20512 unless we financed thru them because of some rebates apparently u need to be a farmer to get.we offered to bring a check but they would only do 21500. If u won't take the price you put on the internet then don't put it on the internet. Period no games. Advertise higher and if a farmer walks in currently on a lease that owns a chevy already and wants to finance thru u for 3 points higher than a bank then give em the good news on how u can give.him rebates. Nothing but bad experiences at chevy dealers in illinois. More

They work with you sales reps are very friendly and worked there butts off for me to get the best deal on my new 2017 Malibu. Brian is a very kind and rewarding salesman sales reps are very friendly and worked there butts off for me to get the best deal on my new 2017 Malibu. Brian is a very kind and rewarding salesman and the managers really helped made this an overal great success. Thank you Elk Grove Chevy More

Cleanliness of car The 2017 Equinox Lt I bought wasn't delivered to me very clean. There was water running off of it. There was a steel wool pad in the center console. T The 2017 Equinox Lt I bought wasn't delivered to me very clean. There was water running off of it. There was a steel wool pad in the center console. There is fuzz on the back floors that should have been vacuumed and the tires weren't dressed. All dealerships I've ever bought something from delivers cars to the customers looking really good. I got home and had to clean muddy looking dirt inside the drivers door and off the rubber. The lower front end was also dirty and chalk marks on the tires. Your service department didn't do a very good job with cleaning unless that's your policy. The rear cargo mat was also missing and I had to come back the next day to pick it up. More

Very Satisfied After owning 10 Chevrolets in my years of driving and spending a lot of time at dealerships, I found Castle Chevrolet as a dealership that has it toge After owning 10 Chevrolets in my years of driving and spending a lot of time at dealerships, I found Castle Chevrolet as a dealership that has it together and made my car buying a easy, and by far the least amount of time spent on paperwork ever. My sales rep Brian was both helpful and knew about what he was selling, but without the pressure. Overall I'm very satisfied with the price and the deal and would highly recommend Ca.stle Chevrolet More

Corvette purchase Very nice dealership. I would buy from Guy again he was right on time and picked me up from the airport. He is also very knowledgeable of all the chev Very nice dealership. I would buy from Guy again he was right on time and picked me up from the airport. He is also very knowledgeable of all the chevy vehicles More

Damian/Castle chevy great experience Damian was awesome. So accommodating no pressure....great experience..he is the reason I came back. His professional caring demeanor is a great asset Damian was awesome. So accommodating no pressure....great experience..he is the reason I came back. His professional caring demeanor is a great asset to the team. Managers were quick and proficient...made the experience great. George was very welcoming and very detailed in his explanation while signing. Very happy experience. More

They're the Greatest! My family and I went in to see a slightly used 2016 Malibu and I was very nervous about the whole process since it would be my first newer car with a My family and I went in to see a slightly used 2016 Malibu and I was very nervous about the whole process since it would be my first newer car with a car note.. Mike the sales rep was very funny with his stories and his nice personality was awesome! There was a couple of things that we pointed out to Mike before we purchased the car and he told me not to worry about it. Since it was Saturday evening when we went in, the service department had already left and he told me to bring the car back Monday morning to have the car fixed. They really strive to keep customers happy and coming back with their outstanding customer service. Worth the 25-30 minute drive from my house; glad I took a chance going here. I would definitely recommend this dealership to other people. Great people to work with. More

Will recommend Castle to friends The personal attention I received at this dealership from the first time I went in to test drive cars left a strong & positive impression on me. When The personal attention I received at this dealership from the first time I went in to test drive cars left a strong & positive impression on me. When the floor sales people were busy with other customers the GM David came to my assistance. I was then handed over to salesman Brian. These two people are the reason I went back a month later when I was ready to buy. I did go to different MFR dealerships that didn't offer me anywhere near the same courtesy I received at Castle. This, in large part, made me switch from a brand I thought I wanted to now being a Chevy owner. More

Excellent! Pat O'Brien was great!! He was very friendly and helpful. Not pushy at all. Great place to shop for a new car. Very nice place. Pat O'Brien was great!! He was very friendly and helpful. Not pushy at all. Great place to shop for a new car. Very nice place. More

One of the greatest experiences I've had buying a car. The customer service was great, they make sure to give their best to give you the car you want and always make sure you leave the dealership satisfied The customer service was great, they make sure to give their best to give you the car you want and always make sure you leave the dealership satisfied. More