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Castle Chevrolet North

Elk Grove Village, IL

4.8
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 703 reviews

July 19, 2017

Castle Chevrolet North's customer service I recently became aware of the outstanding qualities of Castle Chevrolet North from a friend, they really did take the struggle out of the purchase. More

by Happy Camper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2017 -

Castle Chevrolet North responded

We truly appreciate the compliment! It makes us proud to hear about the experience you had and hope to see you again for any future needs!

July 12, 2017

Very informative and easy to deal with They were very helpful in assisting us in finding exactly what we wanted. Joe and his team were clear on negotiations and pricing. We would recommen More

by Jason Christus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna Jr.
Jul 14, 2017 -

Castle Chevrolet North responded

We're glad to hear that Joe and the team were able to locate the right car and get you a great deal on your new purchase! Thank you for allowing Castle Chevrolet to serve you and we hope to see you again for any future needs.

July 05, 2017

Friendly, non-pushy people to work with! Even tho they are not a Cadillac dealer Dante was extremely helpful in showing me the ins and outs of the ATS I purchased. My salesperson, Steve, was More

by pms1228
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante Trybalski, Steve Hoch
Jul 05, 2017 -

Castle Chevrolet North responded

Thank you for the compliments on our team! We're proud to hear about the customer service provided to you and appreciate your choice to buy from Castle. We hope to see you again for any future needs!

July 03, 2017

First car, great experience Sam was super helpful and stayed late just to help us get a car. She was patient, understanding, and super easy to get along with. Loved my buying exp More

by Newcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Temple
Jul 05, 2017 -

Castle Chevrolet North responded

We're glad to hear that Sam was such a big help in getting you into your new car! We want every customer to receive this treatment and we appreciate your business. Please let us know if anything else you may need in the future!

June 30, 2017

Outstanding service, great people. Bought a used car there, and the staff was great. Went back an hour later and bought a brand new pick up! I did spend a lot of time there but they too More

by Cliffjm1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Altieri
Jul 05, 2017 -

Castle Chevrolet North responded

Thank you for your business and for taking the time to leave this great review! We're glad to hear that our team took good care of you and made sure you left with the car that met your needs.

June 16, 2017

Chevrolet family Excellent, what else.Friendly, courtesy, helpful.We have finished purchase in very short time and sold our old car for good price. Hope to stay with t More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2017 -

Castle Chevrolet North responded

Thank you for the compliments on our team, Tony! We're happy to have been able to assist with your needs and we hope to continue to exceed your expectations for a long time as well!

June 16, 2017

Smooth Malibu Hybrid - new purchase I was looking for a car with specific features and started by emailing the dealership. They quickly confirmed they had the car and had it ready for m More

by Tom O.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada, Steve Hoch
Jun 16, 2017 -

Castle Chevrolet North responded

Tom, we're happy to have been able to assist you with your purchase and are glad it was a smooth and easy process! Thank you for choosing Castle and for leaving a review of your experience. Please let us know of anything else we can assist with in the future!

June 13, 2017

great found the car I wanted. got it there quickly right price and financing Made the process, easy, quick and I was done inside of two hours More

by Equinox Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna Jr., Samantha Temple
Jun 13, 2017 -

Castle Chevrolet North responded

We're glad to hear that you had a quick and easy experience purchasing your Equinox! Thank you for sharing this review and for choosing to do business at Castle.

June 05, 2017

No pressure and very helpful Mike was patient and searched high and low to find exactly what I wanted. I felt no pressure at all, and walked out very happy! My husband and I wil More

by Amy Dietrich Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2017 -

Castle Chevrolet North responded

We're happy to hear that Mike was patient and extensively searched for what you were looking for! Our customers deserve the best and we appreciate your business. We look forward to serving you next time!

June 04, 2017

Straight forward and accommodating Andrew was straight forward, patient with our many questions. Got us all the answers we needed. Informative about dealership. We were very limited on More

by Corrine Battaglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Ray
Jun 08, 2017 -

Castle Chevrolet North responded

Corrine, it's great that Andrew answered all of your questions and got your needs met quickly and efficiently. Thank you for choosing Castle and for taking the time to share this review of your positive experience!

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