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Castle Chevrolet North

Elk Grove Village, IL

4.8
697 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 697 reviews

August 03, 2017

Great experience Professional, knowledgeable and easy to work with. Just a pleasant experience overall. I would highly recommend this dealership to anyone who is inter More

by kathy88
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Aug 03, 2017 -

Castle Chevrolet North responded

Thank you for your kind review and for deciding to give us your business, Kathy! We're so glad to have assisted and appreciate your recommendation. Please let us know of anything else we can help with in the future!

July 29, 2017

Amazing Michael, is the best dealer. He explained everything and he made sure that we are comfortable and happy. Its an awesome experienced. Thanks So much Mi More

by jaymie213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Castle Chevrolet North responded

It makes us proud to hear that Michael was so helpful and made sure your experience was a great one! Thank you for your kind review on his customer service and for choosing Castle!

July 28, 2017

Painless New Car Buying Bought a new car, and had a great experience here. The staff was very friendly, and completely understood the need to get customers through the purcha More

by jordy1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Temple
Jul 28, 2017 -

Castle Chevrolet North responded

Thank you for choosing to buy from us and for your kind words about our staff. We are glad to hear you left satisfied with the customer service received and we hope to see you again for any future needs. Enjoy your new car!

July 28, 2017

A very nice encounter A very professional and pleasing approach thru out our whole purchase experience. Samantha understood our needs and showed us several vehicles vehicle More

by RonGlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Temple
Jul 31, 2017 -

Castle Chevrolet North responded

We're glad to have been professional and to have provided a positive experience while you were here. Thank you for the chance to serve you and we hope to see you again for anything else you may need!

July 19, 2017

Castle Chevrolet North's customer service I recently became aware of the outstanding qualities of Castle Chevrolet North from a friend, they really did take the struggle out of the purchase. More

by Happy Camper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2017 -

Castle Chevrolet North responded

We truly appreciate the compliment! It makes us proud to hear about the experience you had and hope to see you again for any future needs!

July 12, 2017

Very informative and easy to deal with They were very helpful in assisting us in finding exactly what we wanted. Joe and his team were clear on negotiations and pricing. We would recommen More

by Jason Christus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna Jr.
Jul 14, 2017 -

Castle Chevrolet North responded

We're glad to hear that Joe and the team were able to locate the right car and get you a great deal on your new purchase! Thank you for allowing Castle Chevrolet to serve you and we hope to see you again for any future needs.

July 05, 2017

Friendly, non-pushy people to work with! Even tho they are not a Cadillac dealer Dante was extremely helpful in showing me the ins and outs of the ATS I purchased. My salesperson, Steve, was More

by pms1228
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante Trybalski, Steve Hoch
Jul 05, 2017 -

Castle Chevrolet North responded

Thank you for the compliments on our team! We're proud to hear about the customer service provided to you and appreciate your choice to buy from Castle. We hope to see you again for any future needs!

July 03, 2017

First car, great experience Sam was super helpful and stayed late just to help us get a car. She was patient, understanding, and super easy to get along with. Loved my buying exp More

by Newcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Temple
Jul 05, 2017 -

Castle Chevrolet North responded

We're glad to hear that Sam was such a big help in getting you into your new car! We want every customer to receive this treatment and we appreciate your business. Please let us know if anything else you may need in the future!

June 30, 2017

Outstanding service, great people. Bought a used car there, and the staff was great. Went back an hour later and bought a brand new pick up! I did spend a lot of time there but they too More

by Cliffjm1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Altieri
Jul 05, 2017 -

Castle Chevrolet North responded

Thank you for your business and for taking the time to leave this great review! We're glad to hear that our team took good care of you and made sure you left with the car that met your needs.

June 16, 2017

Smooth Malibu Hybrid - new purchase I was looking for a car with specific features and started by emailing the dealership. They quickly confirmed they had the car and had it ready for m More

by Tom O.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada, Steve Hoch
Jun 16, 2017 -

Castle Chevrolet North responded

Tom, we're happy to have been able to assist you with your purchase and are glad it was a smooth and easy process! Thank you for choosing Castle and for leaving a review of your experience. Please let us know of anything else we can assist with in the future!

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