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Castle Chevrolet North

Elk Grove Village, IL

4.8
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 703 reviews

August 21, 2017

Purchase Experience We found all sales representatives so friendly and flexible that we finalized our decision very easily In future i will consider myself again to vis More

by Adnan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Castle Chevrolet North responded

We're glad to hear that our sales team was friendly and flexible and made sure your experience went so well! Thank you for your kind review and we are glad to hear that you would be back in the future. Please let us know of any future needs you may have!

August 20, 2017

First time buying a car and happy and feel I got a fair deal Started out a little rough.However like they say third time is a charm. I feel good about my purchase.That is hard to say normally when buying a car More

by garyharrell12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager,Norma was great as well for helping.Everyone actually was good and friendly, David Lasher, Ray Quesada, Norma Vargas
Aug 21, 2017 -

Castle Chevrolet North responded

We're proud to hear about the customer service you received as that is how we always aim to treat our customers! It's great that our team made sure you understood every part and stayed to ensure your satisfaction. Thank you for coming to us for your needs and for sharing this review. We hope you'll let us know of anything else you may need!

August 11, 2017

Fantastic Overall experience at Castle was fantastic. I worked with Jon Lee over the course of a few months, and was able to purchase a 2017 Malibu for a great More

by Jeff_Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna Jr.
Aug 12, 2017 -

Castle Chevrolet North responded

Thank you for allowing us the chance to serve you and get you into the Malibu that truly fit yours needs and price point. It's our pleasure to have assisted and we appreciate your kind review on the experience. Thank you for your recommendation of Jon and we hope to see you again for any future needs you may have!

August 10, 2017

What a great experience. The team at Castle Chevrolet North did an outstanding job from the first hello on the phone. My experience was very professional and all aspects of t More

by JayF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Aug 12, 2017 -

Castle Chevrolet North responded

We're proud to hear that our team left such a great impression and made sure you received excellent service from start to finish. Thank you for sharing your experience and for doing business with us. We hope you enjoy your new car!

August 08, 2017

Great inventory and prices! Our experience so far with Castle Chevrolet North has been great. The sales and finance teams were friendly, knowledgeable and professional. Our new More

by Michelle Valles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Aug 08, 2017 -

Castle Chevrolet North responded

We're glad to hear that you enjoyed working with our sales and finance team and that they helped you into the perfect car to fit your needs! Thank you for choosing to do business with us and we hope to see you again for any future needs.

August 06, 2017

Corvette Sales Team was Excellent I worked primarily with Dave Lasher on my new 2017 Corvette. He was incredibly responsive during the entire process whether or not he was actually "i More

by The Winner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Aug 07, 2017 -

Castle Chevrolet North responded

We're proud to hear about the level of service that Dave provided you with and everything he did to make sure you were confident and happy with your purchase. Thank you for choosing Castle and we hope you'll be back in the future!

August 03, 2017

Great experience Professional, knowledgeable and easy to work with. Just a pleasant experience overall. I would highly recommend this dealership to anyone who is inter More

by kathy88
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Aug 03, 2017 -

Castle Chevrolet North responded

Thank you for your kind review and for deciding to give us your business, Kathy! We're so glad to have assisted and appreciate your recommendation. Please let us know of anything else we can help with in the future!

July 29, 2017

Amazing Michael, is the best dealer. He explained everything and he made sure that we are comfortable and happy. Its an awesome experienced. Thanks So much Mi More

by jaymie213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Castle Chevrolet North responded

It makes us proud to hear that Michael was so helpful and made sure your experience was a great one! Thank you for your kind review on his customer service and for choosing Castle!

July 28, 2017

Painless New Car Buying Bought a new car, and had a great experience here. The staff was very friendly, and completely understood the need to get customers through the purcha More

by jordy1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Temple
Jul 28, 2017 -

Castle Chevrolet North responded

Thank you for choosing to buy from us and for your kind words about our staff. We are glad to hear you left satisfied with the customer service received and we hope to see you again for any future needs. Enjoy your new car!

July 28, 2017

A very nice encounter A very professional and pleasing approach thru out our whole purchase experience. Samantha understood our needs and showed us several vehicles vehicle More

by RonGlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Temple
Jul 31, 2017 -

Castle Chevrolet North responded

We're glad to have been professional and to have provided a positive experience while you were here. Thank you for the chance to serve you and we hope to see you again for anything else you may need!

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