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Castle Chevrolet North

Elk Grove Village, IL

4.8
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 703 reviews

October 16, 2017

Great experience from start to finish!!!!! This dealership knows how to treat a customer. I never felt like I was being pushed into a sale. Very easy transaction. Highly recommend to check More

by Stevec24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Oct 16, 2017 -

Castle Chevrolet North responded

We're happy to hear that you never felt pressured into a sale and that our team treated you well! Thank you for choosing Castle Chevrolet and for your recommendation.

October 10, 2017

Very Helpful and Polite Michael D. Pirozzoli was very helpful and polite. The last guy we dealt with was a little to pushy trying to sell the extra warranty. Over all it was More

by Andrea Saucedo-Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2017 -

Castle Chevrolet North responded

We're glad to hear that Michael was helpful and polite and made you feel comfortable with your purchase! Thank you for taking the time to share this review and for coming to Castle Chevrolet for your needs. Please let us know of anything else we can assist you with in the future!

October 08, 2017

Easy to do business with I wanted a certain type of vehicle. Made an appointment to come in and test drive. It was ready for me when I got there. Quickest purchase I have ever More

by blazing redhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Altieri
Oct 09, 2017 -

Castle Chevrolet North responded

That's what we like to hear! Thank you for coming in for your purchase and for your kind review.

September 27, 2017

Used Car from Castle Found this car on line at cars.com. Clicked to have someone from Castle call me to talk about the car. Was contacted the next morning. Found people More

by donald123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Sep 28, 2017 -

Castle Chevrolet North responded

We are glad to hear that your experience went so well from Arizona to our dealership and that our team was responsive and helpful! Thank you for choosing to do business with us and we hope you enjoy your new car!

September 20, 2017

Easy and Friendly Great salesmen,and you made it easy and pleasant...and I got a Beautiful birthday cake as it was my birthday when we went today.. Again Thankyou.. More

by P.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Castle Chevrolet North responded

Thank you for coming to Castle for your automotive needs and for taking the time to share this kind review! We hope to see you again for any future needs.

September 16, 2017

Price on window differed from the price Not a very friendly dealership. Price changes theb you start taking money off. Terrible finance companies Chevy deals with. I bought a Toyota Highland More

by TheDs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Sep 18, 2017 -

Castle Chevrolet North responded

We're sorry to hear that your experience did not meet your expectations. We do our best to provide friendly customer service and want to get our customers the best deals we can. We do hope you'll give us another chance to change your mind in the future as we truly believe in Chevrolet! The line is always open if there's anything you'd like to discuss further about your experience.

September 11, 2017

Easy relaxed and comfortable Guy & Fabian Make everything easy relaxed and comfortable it's a great atmosphere at CASTLE Chevrolet north I will continue purchasing there as I More

by Vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Castle Chevrolet North responded

We're glad to hear that your experience was relaxed and comfortable! Thank you for your continued business and for trusting Castle to take care of your needs. Your recommendation is appreciated and we look forward to serving you next time!

September 02, 2017

Awesome service and fast processing!!! I am VERY pleased with my purchase and the staff was so friendly and catered to all my needs ..they found the best price and deal for me More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna Jr.
Sep 05, 2017 -

Castle Chevrolet North responded

We are so glad to hear it! Thank you for your kind words and for allowing us your business. Please let us know of anything else we can do!

August 31, 2017

Our thirteenth Chevrolet! All from this facility and all but two from the same people there. As always, an excellent purchase experience from the sales staff as well as the More

by Robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher, Steve Hoch
Aug 31, 2017 -

Castle Chevrolet North responded

Wow! Thank you for your continued business and for your kind review! We're so glad to have a long time customer like you and hope to never let you down. We appreciate your recommendation and look forward to serving you next time you're in!

August 21, 2017

Even more happy than before I bought a Silverado Pick up on Saturday at closing they stayed there to put a smile on my face. My daughter asked me if I was going through a Mid Age More

by garyharrell12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Aug 21, 2017 -

Castle Chevrolet North responded

Thank you for such a kind review on our dealership and your experience purchasing from us! We are glad to hear that you are enjoying your new Chevy Silverado and know that it was the right choice for you. We are all about making sure our customers' needs are truly met. Please let us know of anything else you need going forward!

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