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Castle Chevrolet North

Elk Grove Village, IL

4.8
697 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 697 reviews

November 03, 2017

Great price! Easy process, Completely satisfied. Great team to buy from. Quick and to the point. Free Oil Changes for Life as well! A terrific inventory to choose from, no Hassle process. More

by JOHN V LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Castle Chevrolet North responded

Thank you for taking the time to share this review and for coming to Castle for your needs! We look forward to serving you next time.

October 29, 2017

No matter your credit situation Good credit bad credit no credit come on in and speak to Mike Pirozzoli in the sales Dept. You’ll be driving the same day. Castle Chevrolet North More

by Cubsfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Castle Chevrolet North responded

We appreciate your recommendation of Mike!

October 25, 2017

Nate and the entire team treated us like family. From the moment we walked into the showroom we felt like it was home. Nate took us out for our test drive and told us about the features of the car. More

by heatmanjoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Montoya, Ray Quesada
Oct 26, 2017 -

Castle Chevrolet North responded

Thank you for taking the time to share your experience working with Nate to get a new car. We're glad to hear it went so well and we appreciate your business!

October 16, 2017

Mike is like family Mike is a genuine, down to earth person. He gave honest and helpful advice and made me feel at ease. George willingly worked very hard to find a rea More

by Pencilholder
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Castle Chevrolet North responded

Thank you for your kind review of Mike and George! We're glad to hear that our team provided great customer service.

October 16, 2017

Great experience from start to finish!!!!! This dealership knows how to treat a customer. I never felt like I was being pushed into a sale. Very easy transaction. Highly recommend to check More

by Stevec24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Oct 16, 2017 -

Castle Chevrolet North responded

We're happy to hear that you never felt pressured into a sale and that our team treated you well! Thank you for choosing Castle Chevrolet and for your recommendation.

October 10, 2017

Very Helpful and Polite Michael D. Pirozzoli was very helpful and polite. The last guy we dealt with was a little to pushy trying to sell the extra warranty. Over all it was More

by Andrea Saucedo-Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2017 -

Castle Chevrolet North responded

We're glad to hear that Michael was helpful and polite and made you feel comfortable with your purchase! Thank you for taking the time to share this review and for coming to Castle Chevrolet for your needs. Please let us know of anything else we can assist you with in the future!

October 08, 2017

Easy to do business with I wanted a certain type of vehicle. Made an appointment to come in and test drive. It was ready for me when I got there. Quickest purchase I have ever More

by blazing redhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Altieri
Oct 09, 2017 -

Castle Chevrolet North responded

That's what we like to hear! Thank you for coming in for your purchase and for your kind review.

September 27, 2017

Used Car from Castle Found this car on line at cars.com. Clicked to have someone from Castle call me to talk about the car. Was contacted the next morning. Found people More

by donald123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Sep 28, 2017 -

Castle Chevrolet North responded

We are glad to hear that your experience went so well from Arizona to our dealership and that our team was responsive and helpful! Thank you for choosing to do business with us and we hope you enjoy your new car!

September 20, 2017

Easy and Friendly Great salesmen,and you made it easy and pleasant...and I got a Beautiful birthday cake as it was my birthday when we went today.. Again Thankyou.. More

by P.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Castle Chevrolet North responded

Thank you for coming to Castle for your automotive needs and for taking the time to share this kind review! We hope to see you again for any future needs.

September 16, 2017

Price on window differed from the price Not a very friendly dealership. Price changes theb you start taking money off. Terrible finance companies Chevy deals with. I bought a Toyota Highland More

by TheDs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Sep 18, 2017 -

Castle Chevrolet North responded

We're sorry to hear that your experience did not meet your expectations. We do our best to provide friendly customer service and want to get our customers the best deals we can. We do hope you'll give us another chance to change your mind in the future as we truly believe in Chevrolet! The line is always open if there's anything you'd like to discuss further about your experience.

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