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Castle Chevrolet North

Elk Grove Village, IL

4.8
697 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 697 reviews

January 09, 2018

i bought my first new car! I have been watching/looking at cars online for a few weeks. Always ended up back at the Chevy site! I chose Castle Chevy and would have to say I resp More

by sandymatt9522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Castle Chevrolet North responded

We're proud to hear about the way you were treated! Thank you for coming to Castle for your purchase and we hope you enjoy your new car. We hope you'll let us know of anything else we can assist with in the future!

December 31, 2017

Poor business Bought a car 5 months ago. Was promised free oil changes and free tires replacement. Was told today no longer honoring that promise. Very unfair More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Finn
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna Jr.
Jan 12, 2018 -

Castle Chevrolet North responded

We understand your frustration and are sorry for any inconvenience caused.

December 18, 2017

Buying a Buick Regal We’d like to commend Andrew Altieri on the terrific work he was doing during sales process, and after. He was extremely friendly and helpful, assistin More

by Olga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Altieri
Dec 19, 2017 -

Castle Chevrolet North responded

Thank you for your kind words about Andrew! We're glad to hear how well your experience was and that he answered all of your questions.

December 17, 2017

Customer Experience We overall had a good experience, I say good and not great due to the fact that when we seen an associate for GAP warranty, we declined-due to the amo More

by Rox1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Dec 18, 2017 -

Castle Chevrolet North responded

We're sorry to hear that not all parts of your experience went as well as they could have and we apologize for the confusion. Thank you for choosing Castle to do business with and for purchasing here. We hope you'll be back for any future needs so we can prove our 5 star service to you!

December 12, 2017

Great Dealership, Excellent employees If your looking for a great vehicle at a reasonable price, then you have come to the right place. My husband and I was here last week to find a new an More

by Ashley Banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2017 -

Castle Chevrolet North responded

Ashley, we are glad to hear that our team took great care of you and your husband and got you into a new car quickly! It's great that you felt pressure free and left satisfied with your experience. Thank you for your purchase and recommendation of our dealership. Enjoy your new car and please let us know of any future needs you may have!

December 02, 2017

Chevy Colorado This is a most pleasurable experience, and, I feel, unusual in this industry. Damian was extremely low pressure and related to me on a personal level More

by Colorado fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

Castle Chevrolet North responded

We're glad to hear that Damian made sure your experience was pressure free and we appreciate your kind words on our dealership! Thank you for coming to Castle for your needs and for your recommendation. Please let us know of any future needs you may have!

November 23, 2017

Was a pleasure dealing with Castle Chevrolet They were very thorough about describing all the functions of the car that we were interested in, which we eventually bought, was a pleasure dealing w More

by check37
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2017 -

Castle Chevrolet North responded

It's great to hear that our team was very informative to help with your decision! Thank you for coming to Castle and for allowing us to do business with you. Please let us know of any future needs you may have!

November 16, 2017

ZR2 my dream truck. Better than the Toyota Tacoma TRD Pro Patrick Obrien was amazing at helping get my ZR2. He was friendly and helpful. That is what I think is most important. I met with Pat twice and both t More

by 2swole31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Nov 16, 2017 -

Castle Chevrolet North responded

We're glad to hear that Patrick helped you into your new ZR2 and was friendly and helpful during your experience. Thank you for your business and we hope to see you again for any future needs!

November 12, 2017

You change the way I felt about car dealers! Thanks to Mr.Andrew and Mr. Ed my family and I had the most amazing experience with these Gentlemen. What impressed us besides the great customer ser More

by Zizanio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Altieri
Nov 13, 2017 -

Castle Chevrolet North responded

We're glad to hear about the positive experience your family had working with our team! It's great that you received such good customer service and left with such a positive impression. We hope to see you again for any future needs you may have!

November 11, 2017

Best Chevrolet Dealership Out! This is my first experience with Castle. In the past, I have always bought my cars from the previous dealership Hoskins Chevrolet. I am glad to see t More

by Chevygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Nov 13, 2017 -

Castle Chevrolet North responded

We're glad to hear that you are fully satisfied and left happy with your experience working with Fabian and George to purchase your new Equinox! Thank you for allowing us your business and for sharing this kind review. We look forward to serving you next time you're in!

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