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Castle Chevrolet North

Elk Grove Village, IL

4.8
702 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-...
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 702 reviews

March 05, 2018

Leasing a Vehicle for the Second Time I have been a satisfied customer of Castle North Chevrolet for several years, and have never had a bad experience. My first purchase was in 2013, and More

by SilverCarsCathe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Ray Quesada, Steve Hoch
Mar 05, 2018 -

Castle Chevrolet North responded

We're proud to hear that you've been a loyal customer of ours for so long without any negative experiences! Thank you for sharing your review and for your kind words. We look forward to serving you the next time you're in!

March 04, 2018

Attention Very friendly and nice attention from Norma They have a very attentive and helpful staff that I recommend besides that they have an inventory extensio More

by iii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma Vargas
Mar 05, 2018 -

Castle Chevrolet North responded

We're glad Norma was friendly and nice and that our team took good care of you. Thank you for sharing your feedback!

March 03, 2018

Excellent I worked with Fabian, George and Pat O'Brien and all three treated me with respect. I received quality service and Fabian understood my needs and was More

by cjh2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Castle Chevrolet North responded

We're glad our team treated you with respect and made sure you received quality service! Thank you for your kind feedback.

March 02, 2018

Review The service I received at Castle North Chevrolet was professional, friendly, and over all very quick and efficient. I would recommend these wonderful More

by GMCGirl82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Altieri
Mar 02, 2018 -

Castle Chevrolet North responded

Thank you for taking the time to share your experience here at Castle Chevy North! It's great that our team was professional and friendly and made sure you received the best customer service. We appreciate your recommendation and look forward to the next time you're in!

March 01, 2018

AMAZING!! Mike P and Dave Lasher.....CLASS ACTS!! I appreciate that they understood what i was getting into and needed the time to process/digest everything. T More

by javyfatoba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Mar 01, 2018 -

Castle Chevrolet North responded

We are proud to hear about the level of customer service provided to you by our staff members, Mike and Dave. Thank you for taking the time to share your feedback and for all of your kind words. It's great that they gave you all the time you needed to be confident in your decision and we appreciate your business. Enjoy your new car and please let us know of anything else you need in the future!

More
February 28, 2018

Great Experience Went into dealership checking things out, but left with a car that was a great deal. Was treated with respect and everyone was very helpful. Started More

by AJ 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McDonel, Ray Quesada
Feb 28, 2018 -

Castle Chevrolet North responded

We're glad to hear that our team was respectful and helpful while you were in our dealership and that they made sure you got a great deal on your new car! Thank you for sharing your kind feedback and for coming to Castle Chevrolet North for your purchase. We hope you'll let us know of any future needs you may have!

More
February 28, 2018

Deal done They put me in a Colorado that I could afford. No pushing me into deal, my choice to purchase. They worked pretty hard to find me finances that I coul More

by silverbullet18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Montoya
Feb 28, 2018 -

Castle Chevrolet North responded

We're glad to have helped and that you did not feel pressure to buy. Thank you for trusting us with your business and we hope you enjoy your new Colorado. We look forward to the next time you're in!

February 24, 2018

Great Experience!!! We found a vehicle on Castle Website. Castle Chevrolet is over an hour away from our house. So on the way we stopped at another dealer for a sanity More

by Dissatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Quesada, Andrew Altieri
Feb 26, 2018 -

Castle Chevrolet North responded

We're so pleased to hear about your positive experience once you arrived at Castle. Thank you for being willing to make the drive and give us a chance. We hope you enjoy your new car and appreciate your kind review!

February 22, 2018

The best dealership I was treated like royalty and everyone is professional and easy going. Mike made everything special and help me in more ways than i thought he could. More

by ChevyKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Castle Chevrolet North responded

It's great to hear that Mike made your experience so positive and made sure you were treated with the highest level of customer service! Thank you for coming to Castle Chevrolet for your needs and we hope you'll let us know of anything else you may need.

January 30, 2018

No Pressure The process took a couple hours after test driving the cars I was interested in. I never felt pressured. The car I bought is definitely the one I want More

by PejJoh0423
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Castle Chevrolet North responded

We're glad you never felt pressured and that our team made sure you left in the car you wanted! Thank you for your business and review on your experience.

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