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Castle Chevrolet North

Elk Grove Village, IL

4.8
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 703 reviews

April 25, 2018

Great buying experience Steve and George gave exceptional service in a friendly and timely matter and both were very patient and knowledgeable with any questions and concerns More

by Eb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Apr 25, 2018 -

Castle Chevrolet North responded

We're glad to hear that Steve and George provided exceptional service and made sure all of your questions were answered! Thank you for sharing this review and for coming to Castle for your needs. See you next time!

April 23, 2018

Best car experience The staff at Castle Chevrolet North gave me the best car experience yet! They are courteous and knowledgeable, with a smile. I won’t go anywhere els More

by Pinkpanther09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Castle Chevrolet North responded

We're pleased to hear it! Thank you for your kind words and we look forward to having you back for your future needs!

April 20, 2018

And you wonder why Car dealerships have horrible reputations If you wonder why car dealerships have such bad reputations, Castle Chevy is a prime example of the worst. From the salesperson, to the sales manager More

by Caveat Emptor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman, Salesmanager, GM
April 18, 2018

Excellent help, and friendly service. We loved what we saw. Excellent, and friendly service. Norma,was helpful, listened to what we wanted and showed us some beautiful cars. We are deciding now,which one we wan More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Vargas
Apr 23, 2018 -

Castle Chevrolet North responded

We appreciate your kind feedback and compliments on your experience with Norma! Thank you for coming to Castle and we look forward to working with you more.

April 18, 2018

Top notch staff I’ve always taken my car for service there. The service manager is the best. When we decided to get a new car we first shopped locally and then decide More

by TimS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach mulso , Steve Hoch
Apr 18, 2018 -

Castle Chevrolet North responded

We appreciate your continued business and are glad our sales team continued your positive experiences when you came in for a purchase! We're glad you had an easy experience and left satisfied and we hope you enjoy your new car!

April 13, 2018

Excellent Service I was contacted right away and I went to see the car. John was super nice and took the time to show me how to use all the main features the car had, More

by ArleneC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Apr 16, 2018 -

Castle Chevrolet North responded

We're so pleased to hear about the positive buying experience you had working with John and Ray and the team! Thank you for sharing your review and for your compliments on our dealership. We appreciate your recommendation and hope you'll let us know of any future needs you may have.

April 04, 2018

John Lee and John Cullen were both very courteous and very helpful in answering both my sales and service questions. They both provide excellent customer ser More

by Jim Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cullen
Apr 11, 2018 -

Castle Chevrolet North responded

We're glad to hear that they were courteous and made sure all of your questions were answered during your visit! We appreciate your business.

April 03, 2018

Great Salesman Mike Pirozzoli is a warm and friendly salesman.. He explains every thing to the point. If you need information about your purchase he takes the extra More

by myequinox bfp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Castle Chevrolet North responded

Thank you for your kind words about Mike and for coming to Castle for your needs!

April 02, 2018

Working with Michael Pirozzoli was a great experience! Michal Pirozzoli does not cut corners and he gives his customers his total attention. He goes out of his way to make buy a car a vary pleasurable an More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Castle Chevrolet North responded

We're happy to hear that Michael gave you his whole attention and made sure everything went well for you! Thank you for sharing your kind review and for choosing Castle.

April 02, 2018

Outstanding sales person Good afternoon I came in to your dealership the other day. My nephew my niece and my brother all have bought cars from Mike Perazolie. Is So Nice to More

by Ron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Castle Chevrolet North responded

We're so glad to hear that your family has all been able to purchase vehicles here at Castle! We appreciate your business and are so glad our team provides great customer service.

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