
Castle Chevrolet North
Elk Grove Village, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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AMAZING & FAST Mike was quick to help, not pushy and talked me through the entire process. He is knowledgeable and met all my needs for my purchase. Mike was quick to help, not pushy and talked me through the entire process. He is knowledgeable and met all my needs for my purchase. More
Overall experience was good It got really hectic as it is hard when multiple cars are being sold and have to wait for the finance people, so can make for a longer than anticipate It got really hectic as it is hard when multiple cars are being sold and have to wait for the finance people, so can make for a longer than anticipated wait. The insurance person was nice enough to provide some water/small sandwiches as we were unable to get some food, this was extremely nice of her even though we weren't reviewing her quote at that time and asked for it to be emailed. The salesperson Andrew did his best to help expedite everything and knew what we wanted and what deal was going to work for us and got that to happen with his floor manager as well. Was a good experience and would highly recommend this team again. More
Returning customer Great customer service from the time we walked in to the time we left. Steve hoch provided great service and even went as far as setting up my spouses Great customer service from the time we walked in to the time we left. Steve hoch provided great service and even went as far as setting up my spouses phone on the vehicle. Thank you Castle Chevrolet North More
Happy Customer Ray and Johnlee are the best two guys to work with they make sure you happy and that’s all that matter :) Thanks Guys Andrea Ray and Johnlee are the best two guys to work with they make sure you happy and that’s all that matter :) Thanks Guys Andrea More
Great Experience Friendly greeting, knowledgeable sales people, fair trade-in, thorough and complete financial process and out the door with my new car. Helped me fin Friendly greeting, knowledgeable sales people, fair trade-in, thorough and complete financial process and out the door with my new car. Helped me find an alternate to first choice as the proper accessories weren't available. Thanks. More
Excellent experience. No pressure. Due to unforeseen circumstances, we had to purchase two cars within a month of each other. Castle was absolutely great. They did everything they could Due to unforeseen circumstances, we had to purchase two cars within a month of each other. Castle was absolutely great. They did everything they could to put me in the car I wanted at the price I could afford and I didn't feel pressured at any time. More
My rating I went in knowing what I wanted and they were able to accommodate my needs. They were the only dealership that told me how many cars they had in stock I went in knowing what I wanted and they were able to accommodate my needs. They were the only dealership that told me how many cars they had in stock that matched my wants. More
Professional and helpful Salesperson was very professional, helpful and friendly. Went above and beyond to make sure we were completely satisfied before leaving the lot. Made Salesperson was very professional, helpful and friendly. Went above and beyond to make sure we were completely satisfied before leaving the lot. Made the car buying experience easy and pleasant. More
Professional Thanks to Erick S. And Norma I was able to walk out with a great car, less then 1hr 30min time the car was ready for me to test drive when I walked in Thanks to Erick S. And Norma I was able to walk out with a great car, less then 1hr 30min time the car was ready for me to test drive when I walked in Norma fed me vital information not only about the car but about chevy as well. Erick ran the numbers and we made a deal. Very friendly helpful interactive sales team thanks again More
Best Auto buying experience!! We have purchased a lot of vehicles over the years and this ,by far, was the best experience ever. Norma was a great help. We compared used and new tr We have purchased a lot of vehicles over the years and this ,by far, was the best experience ever. Norma was a great help. We compared used and new trucks side by side , literally, they put them next to each other. They even pulled up the fact sheets on both vehicles so we could see the differences. They answered all of our questions about the vehicles and warranties and financing. We will definitely recommend them to all of our family and friends. Norma is awesome she followed up even after we purchased our truck. It was truly a great experience. Thanks again Norma and Dave!!!! More