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Castle Chevrolet North

Elk Grove Village, IL

4.8
703 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 703 reviews

June 07, 2018

AMAZING & FAST Mike was quick to help, not pushy and talked me through the entire process. He is knowledgeable and met all my needs for my purchase. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2018 -

Castle Chevrolet North responded

Thank you for your review of working with Mike and for coming to Castle Chevy North! We hope you enjoy your new car!

June 05, 2018

Overall experience was good It got really hectic as it is hard when multiple cars are being sold and have to wait for the finance people, so can make for a longer than anticipate More

by PHillsTraverse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Altieri
Jun 08, 2018 -

Castle Chevrolet North responded

We're glad to hear of the level of customer service provided by our team even on such a busy day and we appreciate your patience. Thank you for deciding to do business with us and for your recommendation. We hope to see you again for anything else you may need!

May 31, 2018

Returning customer Great customer service from the time we walked in to the time we left. Steve hoch provided great service and even went as far as setting up my spouses More

by Juankc9pfg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lasher, Steve Hoch
May 31, 2018 -

Castle Chevrolet North responded

We're proud to hear that Steve took the time to ensure all of your needs were taken care of and that you left satisfied with your visit! Please let us know of any future needs.

May 26, 2018

Happy Customer Ray and Johnlee are the best two guys to work with they make sure you happy and that’s all that matter :) Thanks Guys Andrea More

by mzdivaa01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Jun 01, 2018 -

Castle Chevrolet North responded

Thank you for your kind words about Ray and John Lee and for coming to Castle!

May 18, 2018

Great Experience Friendly greeting, knowledgeable sales people, fair trade-in, thorough and complete financial process and out the door with my new car. Helped me fin More

by Steve
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
May 22, 2018 -

Castle Chevrolet North responded

Thank you for taking the time to share your feedback on working with our team and buying a new car here at Castle Chevrolet North! Please let us know of any future needs you may have.

May 09, 2018

Excellent experience. No pressure. Due to unforeseen circumstances, we had to purchase two cars within a month of each other. Castle was absolutely great. They did everything they could More

by jjbatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Castle Chevrolet North responded

We're glad to have been able to assist as best we could with your purchases and we appreciate the chance to do so! We hope you are enjoying them and we look forward to working with you again next time.

May 07, 2018

My rating I went in knowing what I wanted and they were able to accommodate my needs. They were the only dealership that told me how many cars they had in stock More

by Agrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Castle Chevrolet North responded

We're pleased to hear that our team was open and honest with you to make sure your needs were met. Thank you for your business!

May 06, 2018

Professional and helpful Salesperson was very professional, helpful and friendly. Went above and beyond to make sure we were completely satisfied before leaving the lot. Made More

by Rocktraverse2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Montoya
May 07, 2018 -

Castle Chevrolet North responded

We're proud to hear that our team was professional and helpful during your purchasing experience and that they made it an easy and pleasant process. Thank you for your feedback and for your business and we hope you enjoy your new car!

May 01, 2018

Professional Thanks to Erick S. And Norma I was able to walk out with a great car, less then 1hr 30min time the car was ready for me to test drive when I walked in More

by HAWK19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Schneuker, Norma Vargas
May 01, 2018 -

Castle Chevrolet North responded

We're glad our team provided you with great information and made your buying process and quick and easy one! Thank you for coming to Castle for your purchase and we hope you enjoy your new car!

April 25, 2018

Best Auto buying experience!! We have purchased a lot of vehicles over the years and this ,by far, was the best experience ever. Norma was a great help. We compared used and new tr More

by happy new truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lasher, Norma Vargas
Apr 27, 2018 -

Castle Chevrolet North responded

We're so pleased to hear about all of the effort put in by our team to make sure you got the right vehicle for your needs! Thank you for sharing your experience and for deciding to do business here. We appreciate your recommendation and look forward to the next time we get to serve you!

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