
Castle Chevrolet North
Elk Grove Village, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Mike Pirozzoli is amazing!! Mike Pirozzoli was an amazing sales person to work with. He was friendly and showed an interest in what we wanted and really getting to know us. He to Mike Pirozzoli was an amazing sales person to work with. He was friendly and showed an interest in what we wanted and really getting to know us. He took the time with us and we didn't feel we were being conned or rushed with any decisions. We had small kids with us and he even offered to get things for them to keep them occupied... I can't say enough how wonderful he was and how honest I felt he was. All the guys we saw to go over and sign paperwork were really friendly, especially because it was the end of the night and I'm sure they wanted to leave. Wonderful place to buy a car! More
Friendly & efficient service When I went into the dealership, I knew exactly what car I was interested in due to much research and an "internet special". There was no pressure and When I went into the dealership, I knew exactly what car I was interested in due to much research and an "internet special". There was no pressure and no one trying to get me to look at a different car, which I greatly appreciated. As I live quite a distance away, I was allowed to take the vehicle overnight in order to have our mechanic (a competitor car dealership) run diagnostics the following morning. The car was determined to be in "excellent mechanical condition" and we purchased it that day. The transaction went smoothly and efficiently and I was very pleased with the overall experience provided by my sales person (John Lee) and the sales manager (Ray Quesada). More
Mike and fabian Thank you very much I had a wonderful experience to Mike and Fabian. Great sales great pricing. Come to castle when your looking for a chevy! Thank you very much I had a wonderful experience to Mike and Fabian. Great sales great pricing. Come to castle when your looking for a chevy! More
Fast and effortless Very knowledge staff on the products that they sell. Courteous and friendly. Made you feel like you where one of their family members. Would high Very knowledge staff on the products that they sell. Courteous and friendly. Made you feel like you where one of their family members. Would highly recommend More
First time buyer I’m 26 years old and I recently went through the process of purchasing a new car for the first time. The process was so much easier than i ever though I’m 26 years old and I recently went through the process of purchasing a new car for the first time. The process was so much easier than i ever thought it could be. The staff, especially Fabian, was incredible and very reassuring. I would recommend Castle North 10/10 times. More
Mike P is the man!!! Second car I've got from there. I highly recommend Mike P to assist. Can't beat him, he's such a great guy. Super friendly and will go above and beyond to assist! I highly recommend Mike P to assist. Can't beat him, he's such a great guy. Super friendly and will go above and beyond to assist! More
Oil Change and Tire Rotation Called Friday 11.9 and they took me right away for an oil change and a tire rotation. I had bought my truck in March. Did not realize the first 2 se Called Friday 11.9 and they took me right away for an oil change and a tire rotation. I had bought my truck in March. Did not realize the first 2 services would be free. Great service, it was easy and quick with no hassles. More
Job well done Everything that was asked to be done and more. Upon further inspection it was discovered that my cabin filter was almost clogged with excessive dirt a Everything that was asked to be done and more. Upon further inspection it was discovered that my cabin filter was almost clogged with excessive dirt and needed to be changed. More
Fast and Great! Brought in my vehicle for oil change service and alignment that I had an appointment for and they were super busy but got my vehicle done super fast! Brought in my vehicle for oil change service and alignment that I had an appointment for and they were super busy but got my vehicle done super fast! Great service! More
Scratch repair was not great quality The customer service was outstanding, thank you to Megan and Pat for being great. I purchased the vehicle used and noticed a huge scratch on the inter The customer service was outstanding, thank you to Megan and Pat for being great. I purchased the vehicle used and noticed a huge scratch on the interior part of the door. Castle agreed to fix it so a date was scheduled,vehicle was dropped off .. I waited a week and was told my vehicle was ready however when I got there the scratch was not repaired, the door was repainted, I believe it was a miscommunication which happens, I had a loaner the entire time. The issue was that it took an additional 4 days to repair the scratch and when I picked up the vehicle the job was very sloppy, lumpy and lots of wax residue all over the car. I don't want to sound nit picky nor did I return the vehicle, I just accepted it at that point but definitely had a higher expectation that the job would look good considering the amount of time it spent at the body shop. I received great service, I appreciate the courtesy of Castle to have repaired the scratch , the quality though was not the greatest.... More