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Castle Chevrolet North

Elk Grove Village, IL

4.9
693 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-...
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 693 reviews

August 26, 2023

Talk about hitting it where it’s pitched. Not only was John super knowledgeable about finding me a car that would fit my needs, he has extensive knowledge of the car industry. He is fluent in More

by vbl1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Castle Chevrolet North responded

Thank you for highlighting John! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for the great review! Have a great day!

August 26, 2023

John Lee was SO helpful and patient with me making sure I understood all options and features for the type of vehicle I came in looking for. Highly recommend him! More

by Mmc617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Castle Chevrolet North responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 26, 2023

Very nice salesman named John Lee assisted my mom in getting a deal that fit her budget and addressed her needs. She never felt pressured and all the facts were laid out for her to make in my opinion a More

by Mcc5890
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Castle Chevrolet North responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

August 26, 2023

I had the most knowledgeable car salesman! John Lee knew everything about the car and showed me exactly how to work everything. I’ve never had a car salesman do that!! Great deal on my new ca More

by Leecp309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Castle Chevrolet North responded

Hello! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Castle Chevrolet North LLC and we hope to see you again soon!

August 26, 2023

My car unexpectedly died and I needed a good deal on a used car asap. I dislike the process more than anyone can imagine especially in this pressured of a circumstance. I went to castle Chevy to find a r More

by jeanette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Castle Chevrolet North responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 19, 2023

DO NOT GO HERE! !!! I went in with a leaking oil line and THEY BLEW MY MOTOR!!! I told them (Estevan Evila) what the problem was before my truck was taken there. I More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estevan Avila & Zach Mulso>>>>EXCEPTIONALLY POOR
June 16, 2023

It is hard to find a car dealership these days that does not tack on all sorts of upcharges and fees, but Castle Chevrolet is one of those completely honest, no hidden fees dealerships! I just completed my More

by Socksshep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

I am leaving 5 stars for this dealership, I wish I would have bought my truck with them. They are so amazing. Thank you for taking care of my repairs Dan, and the Service Manager. I am extremely happy, a More

by pamelamiguel75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, and the service manager!!
January 24, 2023

Quick and easy. I found out about Andy C the C8 service tech from a C8 forum about best techs in Chicago and he lived up to the hype. Great communication and answers More

by Nick Bawadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Cotsiomitis, Zach Schatz
September 04, 2022

Castle Chevrolet and the whole staff treated me with respect and professionalism. They made my car buying experience easy and pleasurable, Special thanks to Damian Dus, Ed Finn, George Grzywa in Financi More

by soto.333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.