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Castle Chevrolet North

Elk Grove Village, IL

4.8
697 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 697 reviews

June 18, 2019

Great We enjoyed dealing with Guy. Over time, we have purchased 3 new cars through him. He went out of his way to find what we wanted. More

by MCM6214
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi MCM6214 - It was "Great" to read your recent 5-star review in dealing with Guy regarding the 3rd purchase of a new vehicle here at Castle Chevrolet North. We love hearing that we are able to go above and beyond for our customers. Thank you for your ongoing business and please let us know if you have any further questions.

June 14, 2019

A great experience at Castle Chevrolet North! I needed a new car and working with John Lee was such a pleasure! He is very knowledgeable with the product and he even followed up with me the next d More

by BZALESNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi BZALESNY - Thank you for your recent 5-star review and letting us know of your "great experience at Castle Chevrolet North". We will make sure to give John, George, and Fabian recognition for helping as well. We are also glad that John was able to connect the next day to ensure we were providing the best service.

June 13, 2019

2018 Silverado Condenser Slight delay in getting the part. But the job was done and they also reset my Apple Carplay. Elissa and the Tech guy were great!!! More

by SCOTSHIEL747
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa
Jul 25, 2019 -

Castle Chevrolet North responded

Hi SCOTSHIEL747 - We wanted to follow up regarding your 5-star review and to ensure everything is running smoothly with your 2018 Chevrolet Silverado? We will give a shout out as well to Elissa and our team for assisting with the Apple Carplay. Thank you for letting us serve you.

June 09, 2019

This is why I’ll only buy vehicles from Castle Chevy North!! Castle Chevy North has shone above and beyond once again! We purchased my husband’s truck a year ago and we were both blown away at the service. Whe More

by Kathryn S from Schaumburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Kathryn - Thank you for not only leaving a 5-star review but for taking careful note of your experience at Castle Chevrolet North. We want everyone to feel welcomed and respected in the purchase of a new vehicle. Michael, Fabian, and George are a great reason we want you and your family to feel like family. Please let us know if we can be of further assistance now and in the future.

June 08, 2019

Excellent No Hassle Service We had the pleasure of working with John Lee. We saw the car online and the price matched online pricing (many other dealers make you think that until More

by evanst3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Jul 25, 2019 -

Castle Chevrolet North responded

Hi evans3 - Thank you for your 5-star review regarding how excellent your recent purchase was with John and Ray. Congratulations on your new Chevrolet Equinox and hope you and your family enjoy for years to come. Please let us know if we can be of further assistance.

June 06, 2019

Excellent service My wife and I were very pleased by the service we received at Castle North. We had an idea of the car we wanted, and the salesman showed it to us, and More

by ARWOLFE54
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : we don't remember the other names.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi ARWOLFE54 - Thank you for the recent 5-star review regarding the excellent service you and your wife received at Castle Chevrolet North. We are glad that our staff, including Michael, were able to help you both in disposing of your old car, registering the new one, and getting an additional key fob. Reading that your experience was painless is what we want for each of our customers. Enjoy your vehicle and please let us know if we can be of further assistance.

May 27, 2019

Wonderful people Nice professional people with great attitudes. Helpful always goes the extra yards to fix problems. Service and parts employees are fantastic. John L More

by SCANNISTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department
May 27, 2019

Easiest car buy I ever had. No stress car buy. Thanks John Lee. Talked with the dealership over the phone. New we both new exactly where we were at before I walked in. More

by FISHERB117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019

Awesome customer service From the moment we were welcomed. Listening to what our needs were to finding us the perfect car. We cannot thank you enough The customer service i More

by Familycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
May 19, 2019

Great experience ! Had a great experience. Everyone was nice and courteous. I recommend Castle Chevrolet. The salesmen were great and I loved how much inventory was on More

by jpd14125
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
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