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Castle Chevrolet North

Elk Grove Village, IL

4.8
692 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 692 reviews

June 25, 2019

Service department is great . Especially Elissa . Elissa makes me feel comfortable as a family member . She is honest and never pushes you . Love seeing her knowing my car is in good hands .thank you More

by sbelokas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hello sbeloka. Thank you for your recent 5-star review for the great service you received from Elissa and Fabian. We are glad to read that she took great care of you and your vehicle. Please let us know if Elissa or our team can be of further assistance.

June 23, 2019

Castle North Chevy - MIke Pirozolli -Great Job! My Fiance and i bought a used car from MIKE PIROZOLLI yesterday at CASTLE NORTH CHEVY, and we both felt that Mike was a total professional. Mike worke More

by garyluedke59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Castle Chevrolet North responded

Thank you for leaving us such a positive yet detailed review! We are so happy to hear that Mike was able to provide you and your fiance with such a great experience. We value your business with us and hope to see you again soon!

June 22, 2019

Best in Class! Fabian and the team go above and beyond with their customers! I’m always treated like family! I’ve been a customer 10 years. This dealership is t More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Ray Quesada
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Kathy! We wanted to follow up and thank you for your 5-star review and for recognizing Fabian and the team here at Castle Chevrolet North. We are glad that you have been part of our family for the past 10 years and hopefully for the next ten years as well. As always please let us know how we can continue to be "Best in Class"!

June 20, 2019

Above and beyond Went and looked at a truck ened up with an Eqinox nicer vehicle and five years newer than the truck great people to deal with More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Jim, We wanted to congratulate you on your new Chevrolet Equinox. Thank you for leaving a 5-star review and for recognizing Michael and George in making this great purchase. Please let us know if you have any further questions now or in the future.

June 19, 2019

Great experience at Castle Chevy North! I bought a new truck from Mike Pirozzoli at Castle Chevy North. It couldn't have been easier. They gave me a great trade in price and had my paper wor More

by truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi truckguy. We wanted to congratulate you for your recent purchase of a new truck here at Castle Chevrolet North. We will give a shout out as well to Mike in helping you with your trade-in and the amount of time it took from start to finish. We look forward to helping you in the future and please let us know if you have any questions along the way.

June 18, 2019

Great We enjoyed dealing with Guy. Over time, we have purchased 3 new cars through him. He went out of his way to find what we wanted. More

by MCM6214
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi MCM6214 - It was "Great" to read your recent 5-star review in dealing with Guy regarding the 3rd purchase of a new vehicle here at Castle Chevrolet North. We love hearing that we are able to go above and beyond for our customers. Thank you for your ongoing business and please let us know if you have any further questions.

June 14, 2019

A great experience at Castle Chevrolet North! I needed a new car and working with John Lee was such a pleasure! He is very knowledgeable with the product and he even followed up with me the next d More

by BZALESNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi BZALESNY - Thank you for your recent 5-star review and letting us know of your "great experience at Castle Chevrolet North". We will make sure to give John, George, and Fabian recognition for helping as well. We are also glad that John was able to connect the next day to ensure we were providing the best service.

June 13, 2019

2018 Silverado Condenser Slight delay in getting the part. But the job was done and they also reset my Apple Carplay. Elissa and the Tech guy were great!!! More

by SCOTSHIEL747
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa
Jul 25, 2019 -

Castle Chevrolet North responded

Hi SCOTSHIEL747 - We wanted to follow up regarding your 5-star review and to ensure everything is running smoothly with your 2018 Chevrolet Silverado? We will give a shout out as well to Elissa and our team for assisting with the Apple Carplay. Thank you for letting us serve you.

June 09, 2019

This is why I’ll only buy vehicles from Castle Chevy North!! Castle Chevy North has shone above and beyond once again! We purchased my husband’s truck a year ago and we were both blown away at the service. Whe More

by Kathryn S from Schaumburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Kathryn - Thank you for not only leaving a 5-star review but for taking careful note of your experience at Castle Chevrolet North. We want everyone to feel welcomed and respected in the purchase of a new vehicle. Michael, Fabian, and George are a great reason we want you and your family to feel like family. Please let us know if we can be of further assistance now and in the future.

June 08, 2019

Excellent No Hassle Service We had the pleasure of working with John Lee. We saw the car online and the price matched online pricing (many other dealers make you think that until More

by evanst3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Jul 25, 2019 -

Castle Chevrolet North responded

Hi evans3 - Thank you for your 5-star review regarding how excellent your recent purchase was with John and Ray. Congratulations on your new Chevrolet Equinox and hope you and your family enjoy for years to come. Please let us know if we can be of further assistance.

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