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Castle Chevrolet North

Elk Grove Village, IL

4.8
697 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 697 reviews

June 29, 2019

Simple, painless, comforting. We hate car shopping. However, the 3 gentlemen we dealt with were great. Very knowledgeable professional, answered all our questions, and gave us am More

by Ralph
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Ralph, We wanted to thank you for your review and for taking the time to let us know about your experience at Castle Chevrolet North. Our goal is to make car shopping as pleasant as possible and we are glad that Fabian, Mike, and George were able to assist along the way. Please let us know if we can be of further assistance.

June 29, 2019

My fifth car with this dealer I visited the website and knew what car I wanted to buy. I knew how much I wanted for my trade-in. I sat down with Pat and we went over the basics, an More

by RTROONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

RTRooney - Thank you for being a loyal customer with your 5th vehicle purchased wow! We are also glad that Pat and our team were able to keep everything moving along for you with your trade-in. Getting everything completed in 25 minutes is impressive and being a loyal customer we apologize that it took so long for the delivery of the vehicle. As always, we appreciate your business and please let us know if we can be of further assistance.

June 28, 2019

Experience was good. Bought new car. Replaced defective chrome part with black chevy logo. Notified me when part came in. Made appointment for it to be replaced. All went More

by MCM6214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People in the service dept. Don't know names, but they were all nice.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi MCM6214 - thank you for your 5-star review last month during the purchase of your new vehicle. We are glad that Guy was able to take care of you and that there was no issue in replacing the defective chrome part with the Chevy logo. If we can be of further assistance, please let us know.

June 27, 2019

Some of the best service ever! Steve truly helped me make the best decision in purchasing my new used SUV. He was outstanding and patient. I asked a million and one questions and th More

by Cherise Tolbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hoch
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Cherise, We are always glad to read reviews that talk about "Some of the best service ever!" We will recognize Steve as well and appreciate you taking the time to ask the right questions regarding purchasing your SUV. We want each of our customers, friends, and family to feel welcomed and respected here at Castle Chevrolet North. Thank you for making the long drive and if we can be of further assistance our team and Steve will be here.

June 25, 2019

Good service Good courteous and friendly service looked up where I bought the car and told me I had two free oil changes and tire rotations completely forgot about More

by Sportsdantheman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cullen
Jul 25, 2019 -

Castle Chevrolet North responded

HI Sportsdantheman - We wanted to follow up regarding your recent 5-star review regarding the service you received at Castle Chevrolet North. What a bonus to be told that you had a free oil change because of your past purchase. We are glad that John was able to assist you and was able to get you back on the road in an acceptable time. Please let us know if we can be of further assistance.

June 25, 2019

Service department is great . Especially Elissa . Elissa makes me feel comfortable as a family member . She is honest and never pushes you . Love seeing her knowing my car is in good hands .thank you More

by sbelokas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hello sbeloka. Thank you for your recent 5-star review for the great service you received from Elissa and Fabian. We are glad to read that she took great care of you and your vehicle. Please let us know if Elissa or our team can be of further assistance.

June 23, 2019

Castle North Chevy - MIke Pirozolli -Great Job! My Fiance and i bought a used car from MIKE PIROZOLLI yesterday at CASTLE NORTH CHEVY, and we both felt that Mike was a total professional. Mike worke More

by garyluedke59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Castle Chevrolet North responded

Thank you for leaving us such a positive yet detailed review! We are so happy to hear that Mike was able to provide you and your fiance with such a great experience. We value your business with us and hope to see you again soon!

June 22, 2019

Best in Class! Fabian and the team go above and beyond with their customers! I’m always treated like family! I’ve been a customer 10 years. This dealership is t More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Ray Quesada
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Kathy! We wanted to follow up and thank you for your 5-star review and for recognizing Fabian and the team here at Castle Chevrolet North. We are glad that you have been part of our family for the past 10 years and hopefully for the next ten years as well. As always please let us know how we can continue to be "Best in Class"!

June 20, 2019

Above and beyond Went and looked at a truck ened up with an Eqinox nicer vehicle and five years newer than the truck great people to deal with More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Jim, We wanted to congratulate you on your new Chevrolet Equinox. Thank you for leaving a 5-star review and for recognizing Michael and George in making this great purchase. Please let us know if you have any further questions now or in the future.

June 19, 2019

Great experience at Castle Chevy North! I bought a new truck from Mike Pirozzoli at Castle Chevy North. It couldn't have been easier. They gave me a great trade in price and had my paper wor More

by truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi truckguy. We wanted to congratulate you for your recent purchase of a new truck here at Castle Chevrolet North. We will give a shout out as well to Mike in helping you with your trade-in and the amount of time it took from start to finish. We look forward to helping you in the future and please let us know if you have any questions along the way.

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