Back

Castle Chevrolet North

Elk Grove Village, IL

4.8
697 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Contact Dealership

175 N Arlington Heights Rd

Elk Grove Village, IL

60007

Directions

By Type

Showing 697 reviews

July 25, 2019

Excellent I have a very good experience and felt that the staff was able to work with me and find the vehicle that i was looking for. I am looking foward to wo More

by BRIDGESFIRE34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Bridgesfire34 - Thank you for leaving an "Excellent" review. We are glad to read that are staff - Norma and Fabian were able to assist you in finding a new vehicle. We look forward to having the opportunity to serve you again. Please let us know if you have any additional questions along the way.

July 22, 2019

Great Experience I had pleasant experience with looking for a new car with this dealership. They were friendly and knowledgeable and were able to answer my questions/ More

by ROSSGARDINER1
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hello Rossgardiner1 - Thank you for your recent 5 - star review regarding your "Great Experience" in looking for a new car. We understand you have a lot of choices in making this purchase and we are glad to read our team was friendly and knowledgeable during the process. We hope you enjoy your new vehicle and if we can be of further assistance please let us know.

July 22, 2019

Mike's World We had a nice time dealing with Mike Pirozzoli. He made us feel comfortable and welcome. We do believe that we got the best deal on our car. Hopefu More

by TOSHSTER56
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2019

Meagan is great! Megan in customer service is very pleasant to work with. Service is done very quick and efficient. Thank you for the great service overall, sales and More

by MAYRA.RODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Mayra, Thank you for your recent review regarding your experience during your last service. We are pleased that Megan and our service team were able to quickly assist you, along with our entire team. If we can be of further assistance, please let us know.

July 16, 2019

Great Experience at Castle Chevrolet John Cullin is wonderful, kind, knowledgeable, and honest. I know when dealing with John my car is in good hands & everything will be perfect. The mec More

by MARIEWILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cullin
Jul 25, 2019 -

Castle Chevrolet North responded

Hi MarieWiller, We appreciate your business and recent review. It is so great to read that John took care of you and your vehicle from start to finish. Time is valuable and when we have a customer who has a great experience thanks to our staff, we know we are doing our best. Please let us know if you have any further questions and we look forward to seeing you again.

July 15, 2019

Great I found my experience really good I have been dealing with this dealership for many years and I trust them I felt good leaving with my new car More

by marychierici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Mary, Thank you for trusting us to come back again and again. We appreciate your business and for taking the time to leave a 5-star review. We hope your new car will be great for all of your adventures ahead. Please let us know if you have any further questions.

July 15, 2019

excellent customer service John Lee and the staff at Castle took great care of me. This was a long distance purchase and John picked me up at the airport, walked me through the More

by guy5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Guy5150 - We wanted to reach out regarding your recent 5-star review and experience from the airport to helping you purchase your new vehicle. Our team always wants to go the extra mile and we thank you for allowing us to prove it. If we can be of further assistance please let us know.

July 12, 2019

Simply The Best Picking out a car can be incredibly stressful, however my time at Castle Chevy was a straight up breeze. I was able to take my time and look through e More

by dbrockland13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

HI dbrockland13 - Buying a car can be stressful, so we are pleased to read of your experience being "Simply the Best". We will make sure that we also thank Fabian and Damien for helping you as you made this important decision. We always want and strive for our customers to feel great about their new vehicle and the service they receive at Castle Chevrolet North. Thank you for your 5-star review!

July 10, 2019

Happy Steve was great! Very personable.. He wasn’t pushy and I feel that he gave me a terrific deal. I would highly recommend him to anyone buying a car. More

by cory2max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Cory2max, We are equally "Happy" to read of your 5-star review earlier this month. Thank you for taking the time and for recognizing Steve, George, and Ed in the purchase of your new vehicle. If we can be of further assistance please let us know.

July 03, 2019

Willing to go the Distance I live in the US Virgin Islands and was determined to find exactly what I wanted at a competitive price. Being from a place where things are overprice More

by Island in the sun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio and Brennan, David Lasher
Jul 25, 2019 -

Castle Chevrolet North responded

Hello Island in the Sun, we wanted to follow up on your 5-star review and thank you for literally "going the distance" from your home in the US Virgin Islands. It is so refreshing as well to read how our entire team from start to finish were able to help you find the right vehicle, the right price, and followed up afterwards as well. We will make sure we give recognition to John, Michael, David, Sergio, and Brennan specifically for making sure you not only had a fair deal but a great journey along the way.

...
27
...