Castle Chevrolet North

Great I found my experience really good I have been dealing with this dealership for many years and I trust them I felt good leaving with my new car I found my experience really good I have been dealing with this dealership for many years and I trust them I felt good leaving with my new car More

excellent customer service John Lee and the staff at Castle took great care of me. This was a long distance purchase and John picked me up at the airport, walked me through the John Lee and the staff at Castle took great care of me. This was a long distance purchase and John picked me up at the airport, walked me through the entire process, and took great care of me. More

Simply The Best Picking out a car can be incredibly stressful, however my time at Castle Chevy was a straight up breeze. I was able to take my time and look through e Picking out a car can be incredibly stressful, however my time at Castle Chevy was a straight up breeze. I was able to take my time and look through every single option without ever feeling pushed. The boys were very helpful in explaining every thing. Fabian was incredibly helpful in helping me figure out what I wanted for my budget. He helped me get the most out what I wanted to pay. Damien was super nice and showed me all the sweet features on my car and was always ready to pull up a car right to the showroom door so I could inspect it. 10/10 would recommend to any friend. This review may seem over the top with 5 stars across the board, but the Chevy boys at Castle really knew how to make the customer feel great about their new car! More

Happy Steve was great! Very personable.. He wasn’t pushy and I feel that he gave me a terrific deal. I would highly recommend him to anyone buying a car. Steve was great! Very personable.. He wasn’t pushy and I feel that he gave me a terrific deal. I would highly recommend him to anyone buying a car. More

Willing to go the Distance I live in the US Virgin Islands and was determined to find exactly what I wanted at a competitive price. Being from a place where things are overprice I live in the US Virgin Islands and was determined to find exactly what I wanted at a competitive price. Being from a place where things are overpriced, I did my diligence and found what I wanted at Castle North Chevrolet in Elk Grove, IL. The finance team did an expedient job at getting the deal approved and quickly. I’ll be honest the entire flight up I was concerned it was to good to be true and I might be flying back home and not driving. A couple nights before Mike called and texted to say he would be getting me from the airport, and then texted the next day, and called and texted the day of my flight, which was what both Brennan and Sergio told me earlier on in the transaction that the dealership would get me from the airport. They offered to buy me Lunch as well before the drive back to FL. Consistency is what I’m getting at as there was never any aspect of bait and switch, just transparency and professionalism. I bought a vehicle in Miami once and it was a really bad experience in retrospect, so much that I was willing to fly to Chicago from the Caribbean to make sure I got a fair deal. I’m really excited to have my pre owned Toyota Tacoma, knowing I flew up from the Caribbean and drove across the country and shipped it to my beautiful island home. I highly recommend this team. More

Simple, painless, comforting. We hate car shopping. However, the 3 gentlemen we dealt with were great. Very knowledgeable professional, answered all our questions, and gave us am We hate car shopping. However, the 3 gentlemen we dealt with were great. Very knowledgeable professional, answered all our questions, and gave us ample time to make our decision. Our compliments to, Fabian Guercio, Mike Pirozzoli and George Grzywa. More

My fifth car with this dealer I visited the website and knew what car I wanted to buy. I knew how much I wanted for my trade-in. I sat down with Pat and we went over the basics, an I visited the website and knew what car I wanted to buy. I knew how much I wanted for my trade-in. I sat down with Pat and we went over the basics, and reached an agreement. I left to get the title and the extra key, which allowed the dealer to pre-prepare the paperwork so it would be ready when I returned an hour later. Everything worked like clockwork. Paperwork was done in less than 25 minutes. The only glitch was that I waited almost two hours to actually take delivery of the car. That was annoying. More

Experience was good. Bought new car. Replaced defective chrome part with black chevy logo. Notified me when part came in. Made appointment for it to be replaced. All went Bought new car. Replaced defective chrome part with black chevy logo. Notified me when part came in. Made appointment for it to be replaced. All went well. More

Some of the best service ever! Steve truly helped me make the best decision in purchasing my new used SUV. He was outstanding and patient. I asked a million and one questions and th Steve truly helped me make the best decision in purchasing my new used SUV. He was outstanding and patient. I asked a million and one questions and they were able to give me a great deal within my budget. Steve treated my daughter and companion with as much grace as me. I would NEVER go to another dealership. I traveled over and hour to get there and it was so worth it. Please, ask for Steve for all your automotive needs More

Good service Good courteous and friendly service looked up where I bought the car and told me I had two free oil changes and tire rotations completely forgot about Good courteous and friendly service looked up where I bought the car and told me I had two free oil changes and tire rotations completely forgot about it and the service rep reminded me and they had it done in a rather reasonably amount of time ( 1 hour and 10 minutes) More