
Castle Chevrolet North
Elk Grove Village, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Excellent I have a very good experience and felt that the staff was able to work with me and find the vehicle that i was looking for. I am looking foward to wo I have a very good experience and felt that the staff was able to work with me and find the vehicle that i was looking for. I am looking foward to working with this dealership again. Thank you. More
Great Experience I had pleasant experience with looking for a new car with this dealership. They were friendly and knowledgeable and were able to answer my questions/ I had pleasant experience with looking for a new car with this dealership. They were friendly and knowledgeable and were able to answer my questions/ More
Mike's World We had a nice time dealing with Mike Pirozzoli. He made us feel comfortable and welcome. We do believe that we got the best deal on our car. Hopefu We had a nice time dealing with Mike Pirozzoli. He made us feel comfortable and welcome. We do believe that we got the best deal on our car. Hopefully, we won't come across the same vehicle at a lower price. Would make us very unhappy. We do, however, have issues with your detailers. Found scratches when our plates were transferred that weren't there before. ALSO, whoever detailed the car when it came in to be sold didn't look everywhere. Found a melted chocolate bar in the pouch behind the passenger seat. Totally melted, but luckily it was not opened. No damage done! Also, it was a pleasure to meet Mr. Castle! More
Meagan is great! Megan in customer service is very pleasant to work with. Service is done very quick and efficient. Thank you for the great service overall, sales and Megan in customer service is very pleasant to work with. Service is done very quick and efficient. Thank you for the great service overall, sales and the service dept. More
Great Experience at Castle Chevrolet John Cullin is wonderful, kind, knowledgeable, and honest. I know when dealing with John my car is in good hands & everything will be perfect. The mec John Cullin is wonderful, kind, knowledgeable, and honest. I know when dealing with John my car is in good hands & everything will be perfect. The mechanics has always done a fantastic job. I enjoy coming to your dealership as the employees I deal with are great. More
Great I found my experience really good I have been dealing with this dealership for many years and I trust them I felt good leaving with my new car I found my experience really good I have been dealing with this dealership for many years and I trust them I felt good leaving with my new car More
excellent customer service John Lee and the staff at Castle took great care of me. This was a long distance purchase and John picked me up at the airport, walked me through the John Lee and the staff at Castle took great care of me. This was a long distance purchase and John picked me up at the airport, walked me through the entire process, and took great care of me. More
Simply The Best Picking out a car can be incredibly stressful, however my time at Castle Chevy was a straight up breeze. I was able to take my time and look through e Picking out a car can be incredibly stressful, however my time at Castle Chevy was a straight up breeze. I was able to take my time and look through every single option without ever feeling pushed. The boys were very helpful in explaining every thing. Fabian was incredibly helpful in helping me figure out what I wanted for my budget. He helped me get the most out what I wanted to pay. Damien was super nice and showed me all the sweet features on my car and was always ready to pull up a car right to the showroom door so I could inspect it. 10/10 would recommend to any friend. This review may seem over the top with 5 stars across the board, but the Chevy boys at Castle really knew how to make the customer feel great about their new car! More
Happy Steve was great! Very personable.. He wasn’t pushy and I feel that he gave me a terrific deal. I would highly recommend him to anyone buying a car. Steve was great! Very personable.. He wasn’t pushy and I feel that he gave me a terrific deal. I would highly recommend him to anyone buying a car. More
Willing to go the Distance I live in the US Virgin Islands and was determined to find exactly what I wanted at a competitive price. Being from a place where things are overprice I live in the US Virgin Islands and was determined to find exactly what I wanted at a competitive price. Being from a place where things are overpriced, I did my diligence and found what I wanted at Castle North Chevrolet in Elk Grove, IL. The finance team did an expedient job at getting the deal approved and quickly. I’ll be honest the entire flight up I was concerned it was to good to be true and I might be flying back home and not driving. A couple nights before Mike called and texted to say he would be getting me from the airport, and then texted the next day, and called and texted the day of my flight, which was what both Brennan and Sergio told me earlier on in the transaction that the dealership would get me from the airport. They offered to buy me Lunch as well before the drive back to FL. Consistency is what I’m getting at as there was never any aspect of bait and switch, just transparency and professionalism. I bought a vehicle in Miami once and it was a really bad experience in retrospect, so much that I was willing to fly to Chicago from the Caribbean to make sure I got a fair deal. I’m really excited to have my pre owned Toyota Tacoma, knowing I flew up from the Caribbean and drove across the country and shipped it to my beautiful island home. I highly recommend this team. More