
Castle Chevrolet North
Elk Grove Village, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 697 reviews
I couldn’t ask for more. A Starbucks coffee while signing up the papers? You couldn’t get any better than that. I went to two other dealerships before visiting Castle Chev A Starbucks coffee while signing up the papers? You couldn’t get any better than that. I went to two other dealerships before visiting Castle Chevrolet North, and the moment I walked in to their building I already was feeling light and calm like something feels right. Everyone’s looking and acting very professional and the Manager Ed Finn did an awesome job explaining to me every details that I needed to know about the purchase. Well yeah, I didn’t get that from the other two dealerships so thanks Ed. And hey, Mike thank you for driving to starbucks just to get me hot caramel a macchiato. A glass of tap water was not even offered from the other two places so I want to say that I really appreciated that and thank you so much. Well organized vehicles, super neat and clean dealership, professional and good looking staffs, quick process but above all, they really want to help you get the car you want. So overall rating is 9/10. I never gave a 10 so consider that the highest. Now before i email the other dealerships the good news. I highly recommend this one so go try and visit them to see. Have a good one 😊 More
Used car purchase Stopped in cold with a car identified from Carfax. Pat O'Brien stepped up, found the keys (took a few minutes) and showed the vehicle. Was patient Stopped in cold with a car identified from Carfax. Pat O'Brien stepped up, found the keys (took a few minutes) and showed the vehicle. Was patient and held the vehicle until the next morning on my expressed interest. Process was pretty quick (especially in comparison with the time consuming process, steps and numbers of people consulted at other dealers) put together the financing package and turned me over to the sales person for extended warranty-I had no interest and after a brief discussion turned me back to Pat who moved me into the finance/closing office. That process took a little longer than I wanted, but was pretty prompt (slow system) including plates, financing and other documents. I was out in about an hour an a half. No problems with the vehicle and received a follow up e-mail from Pat to see if I was still happy with the vehicle. The car was clean, well maintained and so far very satisfactory. Thanks. Ted Mandigo More
Purchase of new Vehicle We had a very good experience at Castle Chevrolet North when purchasing a new truck. Our sales associate was very nice, helpful and thorough. The who We had a very good experience at Castle Chevrolet North when purchasing a new truck. Our sales associate was very nice, helpful and thorough. The whole team worked very well together to complete the process. More
The worst ever!!!! I,ve always taken both our Chevy's to this location for oil changes til this last visit where the mechanic damaged my car and management did nothing t I,ve always taken both our Chevy's to this location for oil changes til this last visit where the mechanic damaged my car and management did nothing to fix the problem that was caused by your mechanic. I plan to make sure that I never recommend this location for anything. More
Oil change went quick I was able to get a fast and Courteous visit on Saturday so Kudos to all involved and thank you! Thanks again for having Saturday hours! I was able to get a fast and Courteous visit on Saturday so Kudos to all involved and thank you! Thanks again for having Saturday hours! More
Super easy and stress free For me car buying is never a pleasant experience, however the people at Castle made that experience much easier. From the time we arrived at the deale For me car buying is never a pleasant experience, however the people at Castle made that experience much easier. From the time we arrived at the dealership until we left, was very stress free. We were treated very kindly. More
Great Experience From start to finish this dealership was amazing. Highly recommend!! Everyone that helped me were so friendly and professional. After all the resear From start to finish this dealership was amazing. Highly recommend!! Everyone that helped me were so friendly and professional. After all the research I did, this dealership offered me the best deals and the perfect vehicle. More
Great Experience Everyone at this dealership was so friendly and professional. The process of purchasing a car was excellent from start to finish. Highly recommend t Everyone at this dealership was so friendly and professional. The process of purchasing a car was excellent from start to finish. Highly recommend to others More
Great Experience I had come to Castle to test drive a jeep I saw online. Damian Dus helped with my experience. It was pleasant and convenient from the test drive to t I had come to Castle to test drive a jeep I saw online. Damian Dus helped with my experience. It was pleasant and convenient from the test drive to the final signing of the paperwork. Job well done ! More
Customer care At Castle they are not just trying to sell you a car or truck. They Truly want you to be happy with every aspect of your purchase. They also want to b At Castle they are not just trying to sell you a car or truck. They Truly want you to be happy with every aspect of your purchase. They also want to be sure you are pleased even after you leave the lot. More