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Castle Chevrolet North

Elk Grove Village, IL

4.8
692 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 692 reviews

August 23, 2019

Very professional minor items needed looking at, took care of it immediately. Asked if I was having any other issues, I said no. They told me about my next schedule vi More

by brickie81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Mulso, Norma Vargas, Steve Hoch
Oct 15, 2019 -

Castle Chevrolet North responded

Thank you for leaving us a 5-star review! We appreciate your business with us and are looking forward to your next visit!

August 15, 2019

Great Experience John was great. He made the whole experience super easy. We came with the quote, but they actually gave us a better deal. Thank you all. More

by lovric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Castle Chevrolet North responded

Thank you for leaving us a 5-star review! We appreciate your kind words and are thrilled to hear that John was able to provide you with a great experience. Be sure to visit us again soon!

August 13, 2019

super easy and the best customer service I have never had such a great experience before in leasing a car. everyone was helpful and could not be more friendly. they knew my urgency and my t More

by drmike27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Castle Chevrolet North responded

We are so happy to hear about your positive experience with us! We thank you for taking the time to leave this review and hope we see you again!

August 13, 2019

great service Zach and Julio went out of their way to take care of our car. The people took care of what needed to be done and a car wash to add. More

by DCRIVELLONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : See above
Aug 13, 2019 -

Castle Chevrolet North responded

Thank you for taking the time to leave us a positive 5-star review! Zach and Julio will be thrilled to hear your kind words. We look forward to hearing from you in the future!

August 11, 2019

Great Experience This was the only place where I was not attacked by a vulture at the front door. Everyone was friendly and helpful. I did buy a vehicle. There were More

by holytoylyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Aug 13, 2019 -

Castle Chevrolet North responded

Thank you for leaving us with such kind feedback. We appreciate your business with us and are fortunate to have you as a valued customer. Visit us again soon!

August 08, 2019

I couldn’t ask for more. A Starbucks coffee while signing up the papers? You couldn’t get any better than that. I went to two other dealerships before visiting Castle Chev More

by Ohhyeah?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bschiddell
Aug 08, 2019 -

Castle Chevrolet North responded

Wow! Thank you so much for your kind words and helpful feedback. It was a pleasure serving you and we are so glad that you enjoyed your car-buying process with us. We hope to see you again soon, take care!

August 06, 2019

Used car purchase Stopped in cold with a car identified from Carfax. Pat O'Brien stepped up, found the keys (took a few minutes) and showed the vehicle. Was patient More

by TEDMANDIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Castle Chevrolet North responded

Ted, thank you for such amazing feedback! We appreciate your business with us and hope to see you again soon. Until then, enjoy your vehicle!

August 01, 2019

Purchase of new Vehicle We had a very good experience at Castle Chevrolet North when purchasing a new truck. Our sales associate was very nice, helpful and thorough. The who More

by PHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma Vargas
Aug 02, 2019 -

Castle Chevrolet North responded

Thank you for leaving us such a positive review. We are delighted to hear that your experience with us was a good one! Visit us again soon.

July 31, 2019

The worst ever!!!! I,ve always taken both our Chevy's to this location for oil changes til this last visit where the mechanic damaged my car and management did nothing t More

by AROSA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
your worst service rep... Meghan Useless
July 30, 2019

Oil change went quick I was able to get a fast and Courteous visit on Saturday so Kudos to all involved and thank you! Thanks again for having Saturday hours! More

by JOEJROCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Aug 02, 2019 -

Castle Chevrolet North responded

Joe, thank you for coming to see us on your weekend. It was our pleasure to be able to service you, and we look forward to your next visit with us!

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