Castle Chevrolet North

Fixed problem and great customer service I made my appointment online with a loaner car. I was taken care of immediately and had my car back in time to pick kids up from school! Everything I made my appointment online with a loaner car. I was taken care of immediately and had my car back in time to pick kids up from school! Everything was checked and problem was fixed. More

megan has always been great megan has been great vs the other service tech's thar basically are there for something not sure.Of course as they say when a car salesman's lips are megan has been great vs the other service tech's thar basically are there for something not sure.Of course as they say when a car salesman's lips are moving they are lying.Was told brakes are free forever and tires are free also. Now finding out complete scam plus they charge you even extra for the oil change only reason I bought the vehicle ..I hope this is posted for all to see so they don't fall victim. As told you have to read the fine print at the bottom which of course is not out there boldly because then they would not be able to pull a scam. I would beware and satay away from this dealership. More

service About the only complaint I had about the service technicians was that they need to check plaquared in the door to see what the vehicle's air pressur About the only complaint I had about the service technicians was that they need to check plaquared in the door to see what the vehicle's air pressure is. They had to take my vehicle back in to put more air in my tires. More

Internet department is bogus Unfortunately, i was not told prices shown online were not actual offerswhen appointment was set up. Would have saved the drive and bought local other Unfortunately, i was not told prices shown online were not actual offerswhen appointment was set up. Would have saved the drive and bought local otherwise More

A Great Service Experience I was notified by phone I needed an oil change. I really appreciated the call and the help setting up a service appointment. I talked to a very nice I was notified by phone I needed an oil change. I really appreciated the call and the help setting up a service appointment. I talked to a very nice lady in the waiting area and the visit did not take long. The car was also washed. More

Great experience Im from out of state, 2 hrs, and they were willing to get me bottom line prices before I came. They text me additional pics, had 2 comparable vehicles Im from out of state, 2 hrs, and they were willing to get me bottom line prices before I came. They text me additional pics, had 2 comparable vehicles ready when I got there. And made it all quick and easy. They weren't pushy, they werent giving me sales pitches over and over. Another local dealer to them, thats all I heard over the phone. Needless to say, that dealer can keep their vehicle, even if it was the best priced. More

Helpful and patient The staff was wonderful, friendly and welcoming. I was surprised and glad to have all my questions answered without annoying anyone. They take their t The staff was wonderful, friendly and welcoming. I was surprised and glad to have all my questions answered without annoying anyone. They take their time making sure you understand and that everything is clear. It may not matter to many but to me it was so important they had a representative that spoke Spanish as my spouse’s english is not so great and I didnt have to be translating the whole ordeal. Great service! More

Great Experience No pressure. Friendly, easy going staff. Ray Quesada was a great manager that treated my wife and I with great respect. Cant say the same for other v No pressure. Friendly, easy going staff. Ray Quesada was a great manager that treated my wife and I with great respect. Cant say the same for other visits to other dealers. More

Used car purchase Everyone i mean everyone from top to bottom was very very professional and helpful throughout the process. I will be recommending them to other people Everyone i mean everyone from top to bottom was very very professional and helpful throughout the process. I will be recommending them to other people!! More

Prompt Service Service was prompt, only 1-1/2 hours from the start/driving-in-the-door to finish/driving-off (oil change, tire rotation & complete maintenance inspec Service was prompt, only 1-1/2 hours from the start/driving-in-the-door to finish/driving-off (oil change, tire rotation & complete maintenance inspection done). All questions I had were answered by John Cullen thoroughly and in terms I could understand. And he advised what needed services would be upcoming, based on my driving patterns. My husband and I really appreciate the professional and friendly environment in the Service area and know we can always count on reliable and well-informed service from John. More