Castle Chevrolet North

Great experience Im from out of state, 2 hrs, and they were willing to get me bottom line prices before I came. They text me additional pics, had 2 comparable vehicles Im from out of state, 2 hrs, and they were willing to get me bottom line prices before I came. They text me additional pics, had 2 comparable vehicles ready when I got there. And made it all quick and easy. They weren't pushy, they werent giving me sales pitches over and over. Another local dealer to them, thats all I heard over the phone. Needless to say, that dealer can keep their vehicle, even if it was the best priced. More

Helpful and patient The staff was wonderful, friendly and welcoming. I was surprised and glad to have all my questions answered without annoying anyone. They take their t The staff was wonderful, friendly and welcoming. I was surprised and glad to have all my questions answered without annoying anyone. They take their time making sure you understand and that everything is clear. It may not matter to many but to me it was so important they had a representative that spoke Spanish as my spouse’s english is not so great and I didnt have to be translating the whole ordeal. Great service! More

Great Experience No pressure. Friendly, easy going staff. Ray Quesada was a great manager that treated my wife and I with great respect. Cant say the same for other v No pressure. Friendly, easy going staff. Ray Quesada was a great manager that treated my wife and I with great respect. Cant say the same for other visits to other dealers. More

Used car purchase Everyone i mean everyone from top to bottom was very very professional and helpful throughout the process. I will be recommending them to other people Everyone i mean everyone from top to bottom was very very professional and helpful throughout the process. I will be recommending them to other people!! More

Prompt Service Service was prompt, only 1-1/2 hours from the start/driving-in-the-door to finish/driving-off (oil change, tire rotation & complete maintenance inspec Service was prompt, only 1-1/2 hours from the start/driving-in-the-door to finish/driving-off (oil change, tire rotation & complete maintenance inspection done). All questions I had were answered by John Cullen thoroughly and in terms I could understand. And he advised what needed services would be upcoming, based on my driving patterns. My husband and I really appreciate the professional and friendly environment in the Service area and know we can always count on reliable and well-informed service from John. More

Quality Service with a Smile I brought my car in for an oil change . The technician was friendly and the service only took about an hour. They also rotated my tires and washed t I brought my car in for an oil change . The technician was friendly and the service only took about an hour. They also rotated my tires and washed the outside of my car! More

Had a problem with the check engine light My last visit was to get the check engine light looked at. I had brought the car in two weeks ago and find problem was not fully fixed. But each tim My last visit was to get the check engine light looked at. I had brought the car in two weeks ago and find problem was not fully fixed. But each time Zach and Mark were both very nice and took the time to explain everything to me that needed to be done. They were very professional. The only complaint I have over all is that there need to be more loaners available. More

My first impression in Castle Chevrolet North Everyone from the team ( Norma and David ) were very friendly. The business was professional and quick. The used car was clean and with full tank. I r Everyone from the team ( Norma and David ) were very friendly. The business was professional and quick. The used car was clean and with full tank. I recommended the store for everyone. Thanks! More

Friendly sales force Great dealership. The used vehicle I purchased was cleared when I showed up and did the deal in about one hour. No pushy sales team gave me a day to r Great dealership. The used vehicle I purchased was cleared when I showed up and did the deal in about one hour. No pushy sales team gave me a day to really think if the vehicle was what I wanted. More

Very professional, personable and friendly. This is the first time I have been treated like a customer who know what she wants. Nobody told me what I didn't want or what I didn't need. Everyone This is the first time I have been treated like a customer who know what she wants. Nobody told me what I didn't want or what I didn't need. Everyone was very patient with all my questions and I understood everything before leaving. I do apologize for not sending this earlier. I can't imagine going anywhere else for another car - good thing I like Chevys. Thank you all so much for a wonderful experience. I tell everyone I know about Castle Chevrolet North and my great experience there! More