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Castle Chevrolet North

Elk Grove Village, IL

4.8
692 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 692 reviews

September 15, 2019

Best Truck Purchase EVER!!! Buying was very easy and the salesmen where very knowledgeable. Truck was ready when i showed up and didn't have to want. Great overall experience a More

by SLEDKING90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Quesada
Sep 16, 2019 -

Castle Chevrolet North responded

Thank you so much for your kind words about our team and for giving us all 5 stars!

September 15, 2019

Far better than I could have hoped for! I went into this dealership with no room to be picky so I expected to leave with a decent used car. Thanks to Damian and Ed I left with a new car for More

by Sara R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Castle Chevrolet North responded

Sara, thank you so much for your kind words about Damian and Ed and for taking the time to leave us this kind and thoughtful feedback!

September 15, 2019

Vehicle was as depicted in the ad Salesman, Mike P, was straight forward and no nonsense. There was none of that, "let's talk to the manager," stuff. I was unsold the extended warranty More

by johnandsusie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Castle Chevrolet North responded

John, thank you so much for your kind words about Mike and for taking the time to leave us this wonderful 5-star review!

September 14, 2019

Awesome I came in looking for a Silverado. The car salesman, John lee, that was helping me out did a great job. He knew a lot of information on the truck I wa More

by Hunting0495!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Sep 16, 2019 -

Castle Chevrolet North responded

Thank you so much for your kind words about John and for taking the time to leave us this outstanding 5-star review!

September 13, 2019

Fairness as usual. Purchased a new Malibu. Everyone involved were caring and professional. Fabian spent a great deal of time with me to insure my experience was a positive one. I have purchased More

by DCRIVELLONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Grzwa, Steve Hoch
Sep 16, 2019 -

Castle Chevrolet North responded

Thank you so much for taking the time to leave us this kind and thoughtful feedback!

September 09, 2019

megan has always been great megan has been great vs the other service tech's thar basically are there for something not sure.Of course as they say when a car salesman's lips are More

by garyharrell12
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 10, 2019 -

Castle Chevrolet North responded

Thank you for providing us with this helpful and thoughtful feedback.

September 09, 2019

service About the only complaint I had about the service technicians was that they need to check plaquared in the door to see what the vehicle's air pressur More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 10, 2019 -

Castle Chevrolet North responded

Mary, thank you so much for taking the time to leave us this kind and thoughtful feedback!

September 09, 2019

Fixed problem and great customer service I made my appointment online with a loaner car. I was taken care of immediately and had my car back in time to pick kids up from school! Everything More

by LISALUNDVICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 10, 2019 -

Castle Chevrolet North responded

Lisa, thank you very much for your kind words and for taking the time to leave us this outstanding 5-star review!

September 07, 2019

Internet department is bogus Unfortunately, i was not told prices shown online were not actual offerswhen appointment was set up. Would have saved the drive and bought local other More

by flagpants90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Castle Chevrolet North responded

Thank you for taking the time to provide us with this feedback and for sharing your experience.

Sep 15, 2019 -

flagpants90 responded

Thank you for taking the time to copy and paste a response

September 03, 2019

A Great Service Experience I was notified by phone I needed an oil change. I really appreciated the call and the help setting up a service appointment. I talked to a very nice More

by YMC.123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 03, 2019 -

Castle Chevrolet North responded

Thanks for the outstanding 5-star review!

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