Castle Chevrolet North

Easiest Car Transaction Ever I was searching for a new 2019 Chevy Impala online and stumbled upon this gem (which is now my car). The 2019 Chevy Impala Premier loaded with goodie I was searching for a new 2019 Chevy Impala online and stumbled upon this gem (which is now my car). The 2019 Chevy Impala Premier loaded with goodies, had everything I wanted. I was skeptical about the price, so I went in and brought my 2015 Impala for the Chevy sales team to value / evaluate. I met Ray Quesada, sales manager & Finance guy - and I asked him to explain the numbers and give me a fair price on my trade - and I didn't have a ton of time, so we were going to have to negotiate / transact via telephone. I left the dealership to continue with my day. Ray was very accommodating and within 20 minutes, I had the price of the new car AND a very fair offer on my Trade-In in e-mail format on my phone. I literally had no issues with the price points - they were right were I wanted them to be. No haggling, no fighting for a higher value on my trade, etc. I called and told Ray I wanted the car, but could not come in until tomorrow to complete the paperwork. Ray held the car for me on my word - which I was surprised, shocked, and grateful. Ray was even able to beat my pre-approved Financing with his Lenders. I came in the next day and signed the papers - all within 30 minutes and walked out with a new car. Every car buying experience should be as easy as this one! I highly recommend Ray Quesada and Sam Merza and the Castle crew who did an outstanding job selling me the car, valuing my trade fairly, and securing & beating my pre-approved Financing. More

First vehicle purchase I went into Castle Chevrolet in Elk Grove Village looking for a used Silverado 1500 I had seen online. I experienced nothing but great service from th I went into Castle Chevrolet in Elk Grove Village looking for a used Silverado 1500 I had seen online. I experienced nothing but great service from the moment I walked in. Upon initial arrival, I was immediately greeting by Damian. Being acknowledged right away was a huge plus in my book. I appreciated not having to look around for someone and to ask for help. Damian right out of the gate was willing to help me find the truck I seen online and answer all the questions I had about it. He grabbed the keys for the truck, scanned my license, and said to take all the time I need on the test drive. This hands down was the best thing he could have said. It made me feel comfortable and reduced anxiety of taking too much time while trying to get a feel for my (at the time) potential new vehicle. After talking numbers and feeling comfortable with the price, warranties were discussed. I was happy with the warranties offered and chose one I was comfortable paying for. Damian pulled through with all additional requests I had prior to the truck leaving the lot. Overall I left with my new truck happy and satisfied. More

First Time I want to thank Damian for assisting me with my purchase. This was my first time looking for a car on car guru. I found the truck I wanted at the pric I want to thank Damian for assisting me with my purchase. This was my first time looking for a car on car guru. I found the truck I wanted at the price I wanted. I drove 100 miles and was greeted at the door. Damian walked me to the truck and the purchase process. The price and the extra warranty workout in my behalf. Damian was always polite, friendly and willing to deal. Damian made sure I had a full tank of gas to get me home. More

WHAT AN AMAZING SALESMAN & EXPERIENCE!! I want to thank my salesman - Mike Pirozzoli - of Castle Chevrolet in Elk Grove Village, IL so very much for all of his help and expertise in working I want to thank my salesman - Mike Pirozzoli - of Castle Chevrolet in Elk Grove Village, IL so very much for all of his help and expertise in working with me on purchasing a new vehicle! From the moment I met Mike until the purchase was made - he truly cared and had so much patience in getting everything set for me to make the final decision to purchase my new vehicle! Mike has so much knowledge - not only on the vehicles - but in everything else surrounding making the final decision to buy! I would highly recommend Mike to anyone that is looking to purchase a vehicle and wants a salesman with a wonderful work ethic that truly cares about people! Buying a vehicle - and the whole process - sometimes can be overwhelming and stressful - but I GUARANTEE you - if you go to Mike - he will make it so enjoyable, and you will not want to go anywhere else!! Thank you again Mike!! Dawn More

Painless I worked with John Lee. Easy to talk to and very knowledgable about the vehicles I was looking at. The whole process went quick and easy. I will def I worked with John Lee. Easy to talk to and very knowledgable about the vehicles I was looking at. The whole process went quick and easy. I will definitely be returning to this dealership for service and recommend it to friends. More

Satisfy I worked with Michael Pirozzoli, and he was amazing with finding the car that fit my style and my family. he stayed on it from beginning to end. He st I worked with Michael Pirozzoli, and he was amazing with finding the car that fit my style and my family. he stayed on it from beginning to end. He still to this day text to make sure im still happy with my choice. More

Fast and friendly Thank you guys for been so nice and helpful. I would definitely recommend everybody Castle Chevrolet to by a car . Very nice and professional people w Thank you guys for been so nice and helpful. I would definitely recommend everybody Castle Chevrolet to by a car . Very nice and professional people working there. More

Great service No pressure sales let us take our time and find what worked best for us once we decided went above and beyond to get us in and out and into my new veh No pressure sales let us take our time and find what worked best for us once we decided went above and beyond to get us in and out and into my new vehicle More

quick and easy Thanks to Fabian and Norma for such a pleasant experience and the great service. Everything was quick and easy and just what we wanted, love the new c Thanks to Fabian and Norma for such a pleasant experience and the great service. Everything was quick and easy and just what we wanted, love the new car. More

Great service! Pat was fantastic, answered all of my questions and was extremely helpful. He listed to what I said, helped me find the right car based on what I was Pat was fantastic, answered all of my questions and was extremely helpful. He listed to what I said, helped me find the right car based on what I was looking for. Highly recommended. More