Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Chevrolet North
Elk Grove Village, IL
693 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience.
At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 693 reviews
June 14, 2024
I brought my truck in at the last minute two days before a planned vacation and Zach was able to fit me in and get the repairs done in one day . I bead able to take it on my vacation. GREAT Service!! a planned vacation and Zach was able to fit me in and get the repairs done in one day . I bead able to take it on my vacation. GREAT Service!! More
by Eweiler
June 12, 2024
This is my 4th leased vehicle with Castle Chevrolet North and I’m very happy with how I was treated as a customer!! and I’m very happy with how I was treated as a customer!! More
by hagrtyx
January 29, 2024
Great place for a purchase and for service. Brian in service is great! John took care of all my Silverado questions with terrific product knowledge. I will send everyone I know to Castle Chevy Brian in service is great! John took care of all my Silverado questions with terrific product knowledge. I will send everyone I know to Castle Chevy North. More
by jlee9139
January 24, 2024
I came in for an oil change. The sevcice Rep Brian got me in and out quickly as always great service. The sevcice Rep Brian got me in and out quickly as always great service. More
by Pat O'Brien
Employees Worked With
December 31, 2023
Fair trade in value…honored online price…didn’t try to sell me something I didn’t want. I would recommend. sell me something I didn’t want. I would recommend. More
by jim.eggert10
Employees Worked With
August 28, 2023
I have bought several new Chevy cars, trucks and SUVs from the Castle Chevrolet dealerships. They never disappoint! Recently took my mother to Castle Chevrolet North in El Grove Village, Il. to look at from the Castle Chevrolet dealerships. They never disappoint! Recently took my mother to Castle Chevrolet North in El Grove Village, Il. to look at the new 2024 TRAX. We were greeted promptly by a young sales associate by the name of Mauricio HERNANDEZ. Mauricio was friendly, professional and courteous. In minutes from arriving at the dealership we wer test driving the new and very sporty 2024 TRAX ACTIV. We also worked with new car sales manager Daniel JATKOWSKI, who made the deal happen. Castle North Chevy really came through for us! Thanks for the great deal. They say there is "no hassle at Castle," and they speak the truth! More
by Leo G
Employees Worked With
Other Employees :
New Sales Manger, Daniel JATKOWSKI
August 26, 2023
I was in a bind, my car left me behind! I was on the look, but wary of so many crooks. John Lee stepped in and just like kin I was in like Flynn! A nice Suburban, a superb-in’ ! For such a I was on the look, but wary of so many crooks. John Lee stepped in and just like kin I was in like Flynn! A nice Suburban, a superb-in’ ! For such a low lost, it’s years without tears or fears. To the lake we go down without fear of breakdown! To Mr Lee , I say thank you for making us happy. To Castle .. cheers to no hassle!! More
by Huckstep1
August 26, 2023
John Lee went above and beyond to ensure I walked off the lot more than a happy customer. I have been buying cars from him for 20 years, and he is nothing but the best when it comes to sales! lot more than a happy customer. I have been buying cars from him for 20 years, and he is nothing but the best when it comes to sales! More
by Lauracatherine
Employees Worked With
