
Castle Chevrolet North
Elk Grove Village, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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From the beginning Mike Pirozzoli made it so easy for us . Explained everything, got the car from a different location .The other salesmen helped my kids when they needed something .so in few words ... grea . Explained everything, got the car from a different location .The other salesmen helped my kids when they needed something .so in few words ... great people to work with , great service, great price . More
After finding the perfect used truck at Castle via the internet, I contacted them and arranged a test drive and financing approval as I was coming from 3 hours away. Everyone, from the internet consultant internet, I contacted them and arranged a test drive and financing approval as I was coming from 3 hours away. Everyone, from the internet consultant all the way to the sales manager, was extremely helpful, friendly and real. I 100% approve and give nothing but the most positive recommendation. By far the easiest purchase of a vehicle we have ever experienced! More
Thank you John Lee and Ed Finn for everything , amazing customer service.The buying process was short and simple ,will recommend Castle Chevy North.1 customer service.The buying process was short and simple ,will recommend Castle Chevy North.1 More
As of December 27, 2019, the sales manager I worked with told me at the Elk Grove Castle Chevrolet the Internet price is the lowest the price will be at Elk Grove. When I walked him through my offer and exp told me at the Elk Grove Castle Chevrolet the Internet price is the lowest the price will be at Elk Grove. When I walked him through my offer and explained why I thought I could pay what I offered, including the discounts, he then proceeded to show me that the price he was going to offer me was $2000 more than asking price online. None of my rationale for pricing was refuted so I left. More
Awesome customer service. I picked this dealer cause their commitment to EGV VFW Post. The staff at Castle treated me like family. Great experience and great price. their commitment to EGV VFW Post. The staff at Castle treated me like family. Great experience and great price. More
Extremely Satisfied with my purchase and experience I looked up pricing online, compared it to other dealerships. Price was ultra competitive. Was met/greeted by Nate Montoya. Very friendly and knowledg I looked up pricing online, compared it to other dealerships. Price was ultra competitive. Was met/greeted by Nate Montoya. Very friendly and knowledgeable of the price break down. Explained any differences from the internet price to the pricing at the dealership. There wasn't any wool pulled over my eyes, no surprises. Financing department was was efficient. I suggest going early or off peak to avoid having to wait for other customers getting their credit run (it started getting really busy as I left with my new car). Total process took 1.5 hours. Much better than my previous experience at other dealerships (3-4 hours average). Car was received clean. All explanations were performed clearly and thoroughly. I would be happy to go through that experience again. More
Upfront and easy to deal with The salesman (Mike) was great to deal with, very accommodating and the whole process went fairly quick compared to our experiences at other dealership The salesman (Mike) was great to deal with, very accommodating and the whole process went fairly quick compared to our experiences at other dealerships. In the future I would certainly go back More
Purchase of used Corvette. Purchase transaction was very smooth and a pleasure! Steve Hoch, sales consultant, was very knowledgeable and understanding. This had to have been on Purchase transaction was very smooth and a pleasure! Steve Hoch, sales consultant, was very knowledgeable and understanding. This had to have been one of the nicest car purchases that I've ever been involved in. And I was in and out of the dealership in a very reasonable time. More
2020 Nalibu LT Purchase John Lee was professional, and thorough. Answered all our questions, and Explained features properly. We are happy with our purchase, and would reco John Lee was professional, and thorough. Answered all our questions, and Explained features properly. We are happy with our purchase, and would recommend John and Castle Chevrolet to friends and family. Ira and Danuta More