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Castle Chevrolet North
Elk Grove Village, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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There was a significant amount of miscommunication between departments regarding the sale. After traveling over 4 hours to make this deal, the paper work was suppose to be prepared ahead of time, whic between departments regarding the sale. After traveling over 4 hours to make this deal, the paper work was suppose to be prepared ahead of time, which it ultimately was not. Regarding the miscommunication, I apologized for my lack of knowledge regarding the specifics of a vehicle sale and financing (after being mislead by the sales department), and then was further blamed for the confusion by the employee I was working with. Norma was very as helpful as she could be; however, the other employees we encountered made this a one star experience. I would not recommend this dealership to anyone, friend or enemy, and will not be considering returning in the future. More
Fabian and John were absolutely fantastic!! They made purchasing our new car easy!! They went above and beyond to make us feel comfortable!! Thanks again and happy holidays!! purchasing our new car easy!! They went above and beyond to make us feel comfortable!! Thanks again and happy holidays!! More
Very Very Helpful. Bought a car online from this dealership and everything from start to finish was excellent. I would highly recommend shopping with them. dealership and everything from start to finish was excellent. I would highly recommend shopping with them. More
Bueno el salesman Mauricio Hernandez nos Brindo un servicing exelente se todo un professional muy amiable y contesta Todas mis preguntas graciasyo si recommends el Para Para otras personas servicing exelente se todo un professional muy amiable y contesta Todas mis preguntas graciasyo si recommends el Para Para otras personas More
They had a nice selection of trucks on the lot. It was nice working with Pat on getting a good deal on the truck I wanted. nice working with Pat on getting a good deal on the truck I wanted. More
We are very excited about the Pre-owned car that we have just bought at Castle Chevrolet North. Patrick and Mauricio were supportive in finding the best solution for us to purchase our Honda. We will defini just bought at Castle Chevrolet North. Patrick and Mauricio were supportive in finding the best solution for us to purchase our Honda. We will definitely come back when we are ready to upgrade to an even better car! More
Poor customer service, called with a question for a manager after purchase and never returned the call, also small issue with car Sales never got back to us either. manager after purchase and never returned the call, also small issue with car Sales never got back to us either. More
By far the easiest and quickest car buying experience I've ever had. They set a new standard of excellence. From the salespeople to the finance/management team, everyone was excellent. I've ever had. They set a new standard of excellence. From the salespeople to the finance/management team, everyone was excellent. More
Thanks to Nate Montoya for making my first new car purchase in over 30 years very enjoyable. Nate was very personable and friendly. I was a little nervous going in, but as soon as I met Nate I knew it purchase in over 30 years very enjoyable. Nate was very personable and friendly. I was a little nervous going in, but as soon as I met Nate I knew it would be a good experience with my purchase. Kudos also to George in the finance office for going over the paperwork. and making it a little easier to purchase the extended warranty. Thanks Nate and George. Castle Chevy you have two excellent employees! I give Nate 5 STARS! More
Good service Mr Pat Obrien and Ed made it possible for me to buy my Dream car. Awesome guys! Would definitely recommend very straightforward and will work with you. to buy my Dream car. Awesome guys! Would definitely recommend very straightforward and will work with you. More