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Castle Chevrolet North

Elk Grove Village, IL

4.9
693 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 693 reviews

January 04, 2021

There was a significant amount of miscommunication between departments regarding the sale. After traveling over 4 hours to make this deal, the paper work was suppose to be prepared ahead of time, whic More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
December 23, 2020

Fabian and John were absolutely fantastic!! They made purchasing our new car easy!! They went above and beyond to make us feel comfortable!! Thanks again and happy holidays!! More

by Oketo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Very Very Helpful. Bought a car online from this dealership and everything from start to finish was excellent. I would highly recommend shopping with them. More

by Mwgt40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez
December 16, 2020

Bueno el salesman Mauricio Hernandez nos Brindo un servicing exelente se todo un professional muy amiable y contesta Todas mis preguntas graciasyo si recommends el Para Para otras personas More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Hernandez
December 15, 2020

They had a nice selection of trucks on the lot. It was nice working with Pat on getting a good deal on the truck I wanted. More

by Jdsam1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

We are very excited about the Pre-owned car that we have just bought at Castle Chevrolet North. Patrick and Mauricio were supportive in finding the best solution for us to purchase our Honda. We will defini More

by yuna.charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez, Patrick Wells
December 04, 2020

Poor customer service, called with a question for a manager after purchase and never returned the call, also small issue with car Sales never got back to us either. More

by asa46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fabian Guercio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Finn
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Martino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Guy McMillan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher, Ray Quesada, Steve Hoch
December 02, 2020

By far the easiest and quickest car buying experience I've ever had. They set a new standard of excellence. From the salespeople to the finance/management team, everyone was excellent. More

by Kris.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Thanks to Nate Montoya for making my first new car purchase in over 30 years very enjoyable. Nate was very personable and friendly. I was a little nervous going in, but as soon as I met Nate I knew it More

by softballdads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Montoya 5 STARS
December 01, 2020

Good service Mr Pat Obrien and Ed made it possible for me to buy my Dream car. Awesome guys! Would definitely recommend very straightforward and will work with you. More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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