Castle Chevrolet GMC McHenry

We bought our new Traverse through Castle Autoplex. The entire staff at Castle was fantastic. Our sales associate was Michael Gonzales, he was amazing. He took the time to answer questions, explain ou The entire staff at Castle was fantastic. Our sales associate was Michael Gonzales, he was amazing. He took the time to answer questions, explain our new cars features. The entire experience was excellent. We not only purchased a beautiful new vehicle, we walked away assured, that we always had dedicated people willing to help if needed. To everyone we met, and helped in the very smooth transaction, we appriciate all you have done for us!! Many Thanks to all, but a special thanks to Michael Gonzales, YOU ARE THE BEST!!!!! Dan, Tammy, and Riley More

We came in with our loan already established, but dealership ran our credit anyway for random banks. I will not use this dealership again nor would I recommend since finance manager clearly didn’t li dealership ran our credit anyway for random banks. I will not use this dealership again nor would I recommend since finance manager clearly didn’t listen that we were not going to use their banks. More

My salesman was very helpful and professional. Jeff was informative and answered all my questions. Would recommend Jeff to anyone needing a car. Jeff was informative and answered all my questions. Would recommend Jeff to anyone needing a car. More

Recently my wife and I went to purchase a car at Castle AutoPlex in Mchenry Illinois. Our sale professional, Greg Khanjian helped us negotiate the sale at a fair price. On the drive home we discovered th AutoPlex in Mchenry Illinois. Our sale professional, Greg Khanjian helped us negotiate the sale at a fair price. On the drive home we discovered that the car did not have a particular feature that we had asked for. We called Greg immediately and he told us to come back to the dealership and he would rectify the situation. When we arrived at the dealership, Castle staff without hesitation replaced the car with one with the feature we desired. We would like to thank the staff at Castle Autoplex including Greg, along with Lindsay Sickal, Eric Laredo and Jake Lee. More

Dealership was very responsive initially. Seemed to become uninterested in responding once I started asking specific questions about the vehicle. Seemed to become uninterested in responding once I started asking specific questions about the vehicle. More

He went above and behind for me very sanctified. Will be back in the future. Will be back in the future. More

Very accommodating and made the sales transaction go very smoothly. Both Eric and Steve took care of everything thing needed. I will look to them in the future. smoothly. Both Eric and Steve took care of everything thing needed. I will look to them in the future. More

Sam was very easy to work with. He had everything set up so we could look at and take a test drive. He had everything set up so we could look at and take a test drive. More

Eric was my first contact by phone as we set up an appointment of a vehicle that we saw online. He was so pleasant and efficient in all aspects of our experience. Eric Loredo explained all the interio appointment of a vehicle that we saw online. He was so pleasant and efficient in all aspects of our experience. Eric Loredo explained all the interior features of the vehicle, took us for a test drive, and then worked up the details explaining all the way through what he was doing. We met with Andrew, one of the managers, who helped both parties come to an agreement, and we purchased a 2023 Terrain Denali. The final person of our experience was the pleasant and efficient finance/final papers person, Ivan. All 3 gentlemen made our experience a pleasant one without any pressure. More