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Castle Chevrolet GMC McHenry

McHenry, IL

4.1
2,580 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,580 reviews

March 31, 2021

Shane makes you feel like your talking to a family member or neighbor. The entire process was smooth. He knows his product very well. He is what car salesmen should be. Along with being a great asset to More

by Mariannoreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Rigsby
Apr 01, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so very much for choosing Gary Lang Auto Group. We truly appreciate your business and the opportunity to earn your trust!

March 31, 2021

Jeff was fantastic in helping us find and purchase 2 Cargo Vans for our Company. He was patient and was never pushy. I have bought from Jeff before and will absolutely buy from him again. I recommend an More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for continuing to put your trust in Jeff and the Gary Lang Auto team. We truly appreciate your repeat business and look forward to assisting you in the future!

March 31, 2021

Answered every question we had, didn’t pressure us into anything and helped us find exactly what we wanted. He was very delightful as well ! More

by dulcesanchez1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wollman
Apr 01, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group for your vehicle purchase. We hope you love your new ride!

March 30, 2021

Everyone was very nice. When we arrived, we were greeted promptly and taken to the person we asked to see. Bill showed us the care we were interested in. Upon further discussion, we decide on a different ve More

by PapaJoe
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick ? completed the finance paperwork., Noah Cherry
Mar 30, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for the kind review and allowing us to find the perfect vehicle for you! We truly appreciate your business.

March 29, 2021

My comments will be sent formally. However to be brief, Sebastian Quercia is a top notch manager. Gary Lang Auto Group is lucky to have him and we are grateful. Jonathan Speaker was awesome and as a longti More

by pearlnroyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Loredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in Finance 5 Stars, Sebastian Quercia, Jonathan Speaker
Mar 30, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for the great review and choosing Gary Lang Auto Group for your vehicle purchase. We truly appreciate your business and the opportunity to work for you!

March 29, 2021

Came in on a Monday to test drive a new car and had to wait 2 hours before I could even do so. Very disappointing! More

by amyruth70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Dicks
Mar 29, 2021 -

Castle Chevrolet GMC McHenry responded

Hi Amy, So that we can look in to your review, would you know what the date was of that Monday you came into our Dealership? If you could email that and the name you would have given to document the test drive to wwegner@garylangauto.com that would be fantastic.

March 29, 2021

Nothing but top drawer, excellent, professional service, courteous, attentive, knowledgable. Took customer needs foremost and made sure they got exactly what they wanted in the right price range. More

by timanderson328
Recommend Dealer
Yes
Employees Worked With
Nick Ludford, Kyle Jones
Mar 30, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for the kind review and your business. We truly appreciate it!

March 28, 2021

Best car buying experience ever!!! Ed Chambers knows his stuff!! He was an absolute pleasure to deal with. I highly recommend working with him. He even gave me a tutorial on how to link my phone to the c More

by EMB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Chambers
Mar 29, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group! We truly appreciate the opportunity to assist you and hope you love your new ride!

March 28, 2021

Everyone was very nice. All questions were answered and as busy as it was I did not feel rushed to make a decision. Time was taken to show me everything I requested for comparison. More

by Kgt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for the great review! We truly appreciate your business and the opportunity to provide you everything you need for your decision.

March 28, 2021

Matt was very helpful throughout the process of buying our new vehicle. He was friendly and informative when it came to explaining everything to us. 5 stars! More

by meganpalace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Emery, Matt Wollman
Mar 29, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for your purchase Megan and allowing us to earn your trust! Gar Lang Auto Group greatly appreciates your business!

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