Castle Chevrolet GMC McHenry

Extremely knowledgeable with the manufacturer's process for "in transit" vehicles ... and had another truck that just came in that was also on my radar. Yup, I purchased it, they provided a fair price for for "in transit" vehicles ... and had another truck that just came in that was also on my radar. Yup, I purchased it, they provided a fair price for my trade and completed the transaction a few hours later. Seamless transaction.... I will be sending all my friends and family to them. I picked it up the next day and the IT guy spent an hour with me going over all the new TECH, that was unexpected but definitely needed. Thank you... More

Eric did a great job selling this vehicle was knowledgeable of all the options and was easy to talk with, also went above and beyond to deal with me on a problem I discovered on the truck I purch knowledgeable of all the options and was easy to talk with, also went above and beyond to deal with me on a problem I discovered on the truck I purchased More

We have been buying cars at Gary Lang now Castle for years. It is a great company and the sales and service department are the best. It has been a smooth transaction for us and so happy to see the sam years. It is a great company and the sales and service department are the best. It has been a smooth transaction for us and so happy to see the same staff. We will continue to use Castle in the future for our purchases and service. Eric Loredo was a great sales person and we enjoyed working with him. More

I must say that was probably the best car experience. I’ve had in a long time. Eric was amazing. I will forward his name onto several people in the future. Thank you for a great experience Eric. Have a g I’ve had in a long time. Eric was amazing. I will forward his name onto several people in the future. Thank you for a great experience Eric. Have a great day. More

knowledgeable sales person, very patient with my wives list of must haves on the car. list of must haves on the car. More

Kyle ,Victor and Sebastian really helped us out with the truck we wanted they are very nice and will make it happen. truck we wanted they are very nice and will make it happen. More

The Castle Autoplex team is awesome! Third car we have bought from them and we will buy from them again. Third car we have bought from them and we will buy from them again. More

Very accommodating. I was able to get an appointment quickly and the wait time for the service was exactly what they told me it would be. All the employees are very hel I was able to get an appointment quickly and the wait time for the service was exactly what they told me it would be. All the employees are very helpful. More

I have been a customer since 2004 I have purchased at least 10 vehicles here and every experience has always been the best least 10 vehicles here and every experience has always been the best More

Pushy salesman, explained that we didn’t want the protection service that was 2500, instead of listening, he kept lowering the price and didn’t listen to us that we didn’t want the service. Couldn’t protection service that was 2500, instead of listening, he kept lowering the price and didn’t listen to us that we didn’t want the service. Couldn’t give a clear answer on price & rate and when we were given a range of the terms I was asked to sign a paper to agree, I asked what I was signing and they didn’t have a clear answer. We told them we would think about it and the manager said “you’re gonna make us do all this work and not buy something” and tried to guilt us into buying a car. This was one of the ABSOLUTE WORST car buying experiences and based off of this visit I will only go to carmax from now on. More