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Castle Chevrolet GMC McHenry

McHenry, IL

4.0
2,587 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,587 reviews

May 28, 2021

Gary Lang was wonderful to work with. They were very attentive and answered all of our questions. Would buy another car from them and would recommend my friends. More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Juckel
May 28, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for choosing Gary Lang Auto Group! We are grateful for your business and hope you love your new ride!

May 28, 2021

Matt and the team at Gary Lang just have something over all the other Kia dealerships I’ve been to, and that’s personality and a genuine want to help you find your car. Matt was great at responding to all More

by Amber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn, Nick Ludford, Matt Wollman
May 28, 2021

This guy is very helpful. I'm really appreciated with him. He is a great patience with us. He made us feel more happy with new car. More

by Enrique Cortes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
May 27, 2021

Rafael was very friendly and professional. He made our visit very pleasant. The Dealership needs to work on the length of Final sales approval process. More

by mark.zottmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Chaparro
May 28, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for choosing Gary Lang auto Group. We appreciate your business and feedback!

May 26, 2021

I’m so glad I went to Gary Lang Subaru. My experience was great; Dave Schultz and the sales team worked to make sure I was satisfied. More

by brandondisch78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Schultz
May 26, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Subaru. We truly appreciate your business and the opportunity to work for you!

May 26, 2021

Marshall did an excellent job representing both the Gary Lang group and Kia motors. He was very knowledgeable about the vehicle we were interested in and helpful through the entire purchase. More

by Kg461
Recommend Dealer
Yes
Employees Worked With
Marshall Drinkwater
May 26, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you very much for choosing Gary Lang KIA for your vehicle purchase. We very much appreciate your business and opportunity to earn your trust!

May 26, 2021

Jared was professional and calm. He and the team walked me through the whole process and explained everything very well. No pressure felt and walked away feeling good. More

by Matt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Emery, Jared Fitzsimons
May 27, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you very much for choosing Gary Lang Auto Group for your car purchase. We are grateful for your business and hope you love your new ride!

May 26, 2021

Very friendly. I was quite nervous and Thomas was a pleasant person to work with. The wait time was not bad. I would absolutely recommend this dealership. More

by Roxanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason S Chris W, Jason Emery, Thomas Jackson
May 27, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group for your vehicle purchase. We truly appreciate it and hope you love your new ride!

May 25, 2021

Not as happy as I would like to be. I would have liked them to have more knowledge on my car. We have an issue with the headlight having condensation. When we pointed it out we were told it will clear u More

by Klkennedy66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Vicari
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Castle Chevrolet GMC McHenry responded

We are sorry to hear you are not as happy as you should be as we want to make every effort to provide excellent customer care. In review of your purchase last night, we want to make sure your headlight is taken care of. It is under a Ford Warranty which is what your sales person mentioned, however we would like to handle that for you. Chris Scholar in our service Department will be contacting you to schedule this repair for you and secure you a loaner vehicle while in Service. Unfortunately, a second key is rare with a pre-owned vehicle and generally only come with one upon trade in.

May 26, 2021 -

Klkennedy66 responded

I understand the Ford warranty part but the fact we brought this to our salespersons attention and his reply is "they are vented so that will dry up". Is not acceptable. It should have been handled that night. I also don't believe he called today to see about our extra key. This is something I asked for last night as well. He seemed more interested in standing around talking to his coworkers then helping us once the deal was done.

May 25, 2021

Friendly environment. Didn't have to wait very long with papers. Very helpful and made sure everything was understood. Car was cleaned beforehand too. Good More

by Veronicakramer2
Recommend Dealer
Yes
Employees Worked With
Matt Wollman
May 25, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you very much for the great review! We truly appreciate the opportunity to assist you!

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