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Castle Chevrolet GMC McHenry

McHenry, IL

4.1
2,580 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,580 reviews

June 01, 2021

Clear bottom line. Easy from start to finish. Great experience with the car buying experience. I would definitely recommend to my friends and family for their car buying needs More

by robert_henevich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski, Thomas Jackson
Jun 01, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for the great review and chance to work for you! Please enjoy the Summer and your new ride!

June 01, 2021

Very respectful and helpful and informative while not being too pushy. Enjoyed my experience! Will be recommending to friends and family for future purchases and will be returning! More

by marwarashed99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Michael Gonzalez
Jun 01, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for the kind review and giving us the chance to work for you! We hope you enjoy your new ride!

June 01, 2021

Jared was an awesome salesman and a special thank you to Jade for keeping me up to date with the car and the whole overall experience was fantastic More

by menards43
Recommend Dealer
Yes
Employees Worked With
Jared Fitzsimons
Jun 01, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang for your vehicle purchase. We appreciate the opportunity to work for you!

May 31, 2021

Great experience! Got to test drive the car I wanted and wasn't pushed too hard to buy on the spot like some dealerships do. Got a good price too! More

by rjbehnke2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
Jun 01, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for choosing Gary Lang Auto Group! We are grateful for your business and hope you love your new car!

May 31, 2021

Thank you for being friendly and helpful. Dealership was comfortable and clean and singing with me. Thomas and Jordan were very nice and knowledgeable. Five stars More

by Henevich2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski, Thomas Jackson
Jun 01, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group! We appreciate your business, opportunity to earn your trust and even sing with you!

May 30, 2021

I had been researching the vehicle I wanted for some time. However, I was with my fiance looking for a car for him. Matt Wollman met us almost immediately after we pulled in. After one test drive, the f More

by k_winget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Emery, Matt Wollman
Jun 01, 2021 -

Castle Chevrolet GMC McHenry responded

Sometimes the best things in life are completely unplanned! Congrats on your new ride and giving us the chance to work for you! When your fiance is ready, we will be here to help! Enjoy your new ride and have a great Summer!

May 29, 2021

Gary Lang auto group Mchenry overall was great.Kirk was Gary Lang auto group Mchenry overall was great. Kirk was excellent. Very attentive. We came with our 3 kids and he and a colleague did well to care More

by Hmerc
Recommend Dealer
Yes
Employees Worked With
Kirk Lundeen
May 29, 2021 -

Hmerc responded

Great service

May 29, 2021

The dealership provided us with thorough answers to questions and gave us the information regarding the vehicle that we were interested in. However, forms that were filled out prior to entering the bui More

by ellweber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Juckel
May 29, 2021

Save your time and do not visit this dealership!Drove an Save your time and do not visit this dealership! Drove an hour and half to put a deposit on a vehicle that they then tell me was sold a month ago! Ho More

by A
Recommend Dealer
No
Employees Worked With
Reilly Huber, Jesse Juckel
May 29, 2021 -

Castle Chevrolet GMC McHenry responded

A, I have no record of your visit.

May 29, 2021 -

A responded

We spoke directly to the manager about this issue face to face but at least you see the Perfect example of the service you will receive at this dealership. At least acknowledge you need to have better communication with your employees and better practices on how you list your vehicles when they are sold so people don’t waste their time. Time is precious!

May 29, 2021

Thomas Jackson was amazing! He went out of his way to make things go as smooth as possible. The dealership was a little difficult when it came to their downpayment requirements and insurance policy. Over More

by Dban105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
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