Castle Chevrolet GMC McHenry

I gave a 3 star because I was supposed to get the vehicle I bought for 14,600 not sure on exact price but when I ended up going through my paperwork after I got home they sold it to me for 18,000+ minus my d I bought for 14,600 not sure on exact price but when I ended up going through my paperwork after I got home they sold it to me for 18,000+ minus my down payment. I asked several times if the price was going to reduce to the 14,000 mark and was told yes when all the deductions were applied which clearly wasn’t the case. Yes they got me the loan and I’m grateful but now I’m paying with interest over 23,000 which wasn’t what I expected. I was there at 530pm and felt like I was rushed out and had to sign all paperwork because it was almost 9pm closing time. I do appreciate getting the car and the loan, Just would’ve been nice to have the price that was offered and honesty. More

Loving my new Subaru Ascent and it is all thanks to my great salesman Kirk! He took the time to listen to my needs and found me a vehicle that was perfect (a difficult task with the chip shortage and no i great salesman Kirk! He took the time to listen to my needs and found me a vehicle that was perfect (a difficult task with the chip shortage and no inventory!). I got a great deal on my car and he has checked in regularly post purchase to see if I have any questions and make sure I am loving my vehicle. So helpful for a first time car buyer! I highly recommend going to Gary Lang and seeing Kirk for your next car - the support and buying experience cannot be matched! Keep up the good work! More

My salesperson was Kirk and he was one of the most excellent car dealer salesperson. We spend days trying to fit a car that I liked I must have driven at least 10 cars he has such patience and explai excellent car dealer salesperson. We spend days trying to fit a car that I liked I must have driven at least 10 cars he has such patience and explains everything that needs to be told about the car I rate him five stars More

I needed a new car that I can be absolutely certain is dependable so I decided on a Cadillac. I came to Gary Lang because they have the best prices and I've found that the sales and service there are also dependable so I decided on a Cadillac. I came to Gary Lang because they have the best prices and I've found that the sales and service there are also excellent. This is my first Cadillac and being such a major investment I was a little nervous when I walked in. Eric has a good personality, is knowledgeable, and simply knows how to communicate well with his customers. He immediately put me at ease and I was completely comfortable with him throughout the process, which was very important to me. He managed to get me the price I wanted to pay. He got me the answers to questions both before and after my purchase and he went an 'extra mile' for me. I didn't have anyone available to pick up my old car so Eric delivered my old car to my house 15 miles away the next morning. Gary Lang has some nice perks, for example a free loaner car when I bring my CT5 in for service. I would definitely buy from Gary Lang again and will recommend them, especially Eric. More

Great customer service and sense of urgency to meet needs! Friendly and informative on the purchase. Also made quick corrections that were necessary to assist needs! Friendly and informative on the purchase. Also made quick corrections that were necessary to assist More

Our experience was positive. The first thing Shane did was take the time to find out what brought us to Gary Lang. I had two vehicles that I wanted to look at...he asked what about those vehicles was imp was take the time to find out what brought us to Gary Lang. I had two vehicles that I wanted to look at...he asked what about those vehicles was important. We test drove 4 different vehicles and purchased a KIA Sorento. The Sorento has the features that we told Shane were important to us. It also has extras that we didn't need, but are very happy to have. It has been about a month since purchasing the Sorento and we are happy with our choice. More

I liked the fact that they did not pressure us. Everyone I liked the fact that they did not pressure us. Everyone there was very nice and polite. Very sorry that everyone has to work on a holiday. I liked the fact that they did not pressure us. Everyone there was very nice and polite. Very sorry that everyone has to work on a holiday. More

All the employees were amazing. This was a great experience. Would definitely come back to buy another car from here. Didn’t feel pressured at all to buy the cat which is what i value experience. Would definitely come back to buy another car from here. Didn’t feel pressured at all to buy the cat which is what i value More

Brandon is definitely the guy to go to. The finance team did an outstanding job getting me into the outback and I really wanted. The only reason, I have a credit score of 790, it’s because Brandon sat dow did an outstanding job getting me into the outback and I really wanted. The only reason, I have a credit score of 790, it’s because Brandon sat down with me three years ago and put me in my first new car in years. I’ll be back to Gary Lane to buy my next car too, In a few years More

attentive professional trustworthy and personable staff who listened to my personal financial situation and presented different options to consider. once I decided on which car, the financial paperwork wen who listened to my personal financial situation and presented different options to consider. once I decided on which car, the financial paperwork went very smoothly. More