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Castle Chevrolet GMC McHenry

McHenry, IL

4.1
2,580 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,580 reviews

June 07, 2021

Had inventory we were interested in. Offered a great price. Was a pleasure doing business with them. Even had me back after I drove the car for a couple weeks to make sure I understood all the options a More

by Tomkowske
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Chambers, Marshall Drinkwater
Jun 07, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for you choosing Gary Lang Auto Group. We appreciate the opportunity to work with you and earn your business!

June 07, 2021

Easy in and out! Good job Thomas for trying so hard to help me. Manager was helpful and quick. Not exactly what I wanted but it has things I appreciate More

by gmarouxanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
Jun 07, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for choosing Gary Lang Auto Group. We are grateful for your business and hope you enjoy your new ride!

June 07, 2021

Very happy. Jeff was patient with all of my questions. He explained all of my options. I did not feel any pressure. We went over all of the numbers. Every thing was explained to me More

by mhartlaub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for the kind review and giving us the chance to earn your business. We truly appreciate it and hope you love your new car!

June 07, 2021

Kyle Jones was great working with. Very friendly and helpful an outstanding sales person. Gary Lang should be thankful to have him . Great experience all around More

by Kuta4550
Recommend Dealer
Yes
Employees Worked With
Kyle Jones
Jun 07, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for the great review and opportunity to earn your business. We hope you love your new ride and enjoy the Summer!

June 06, 2021

My wife and I are very happy with the Gary Lang Auto Group staff for friendly, attentive service. I plan to make future purchases at Gary Lang. A big shout out to our salesman, Shane Rigsby! More

by sewnsewm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Rigsby
Jun 07, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for the kind review and giving us the opportunity to earn your business!

June 06, 2021

Great experience! Michael has a great attitude, was honest, and stuck with the deal to get me the exact model and options I was looking for. The end result is a satisfied customer. There are good and More

by Scott Kimsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Quercia, Michael Gonzalez
Jun 07, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for the great review and opportunity to earn your trust. We truly appreciate your business!

June 06, 2021

Was charged over 1000 for breaks on my 2016 impala. Only to find out they didn’t use oem parts. They went down the street to Napa auto and got all the parts and charged me the cost of oem breaks. Ripoff I w More

by allo1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JR Arnold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino
Jun 21, 2021 -

Castle Chevrolet GMC McHenry responded

Allo19977, We are sorry that you will not be returning to our service department. Our Certified technicians guarantee their work and it is always backed by the factory warranty.

June 05, 2021

Awesome group of people made it easy and friendly place, I couldn’t be happier will definitely recommend this place to friends and family in the future More

by Lewishernandez23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Weitzner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John , Michael Gonzalez
Jun 07, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group for your vehicle purchase. We are grateful for your business and look forward to assisting you in the future!

June 05, 2021

Ed Chambers took a process most people dread, and made this as smooth as possible for us. We will be going back to him for future purchases. More

by moodog72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Chambers
Jun 07, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so very much for your kind review and giving Gary Lang Auto Group the chance to earn your business! We hope you love your new ride!

June 05, 2021

I worked with Jared Fitzsimons and Jason Emery. I have worked in the automotive industry for over 13 years at a competing national dealer company and I was absolutely blown away at the level of profession More

by chriss1928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Emery, Jared Fitzsimons
Jun 07, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so very much for that awesome review! We truly appreciate the business and opportunity to earn the business of your family and friends. Enjoy your new ride and hope you have a wonderful Summer!

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