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Castle Chevrolet GMC McHenry
McHenry, IL
2,587 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience.
At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,587 reviews
July 25, 2024
Brought several cars from Gary Lang and now Castle. Brought 2024 car off the showroom floor. So with only 6000 miles I got a nail on the outside of tire. Had to get new tire.La So i said could u gi Brought 2024 car off the showroom floor. So with only 6000 miles I got a nail on the outside of tire. Had to get new tire.La So i said could u give a better deal on a new tire, Service dept said talk to your sales person , So I did, Henry La, He did not do anything for me, at least he could have given me a little cheaper price, $300 on a 1 tire, have no problem buying for a new tire, just thought they could have went a little cheaper on 1 tire More
by adams_family2
Employees Worked With
July 23, 2024
The service advisor at Castle Chevrolet knew that I couldn't financially afford the cost of the new tires on my vehicle. Yet the service advisor didn't help me explore ways the dealership could help me couldn't financially afford the cost of the new tires on my vehicle. Yet the service advisor didn't help me explore ways the dealership could help me on saving money on my new tires. I was forced to open a new credit card as the only option to saving money. Very poor. More
by Pizzamom79
Employees Worked With
Luke Sullivan
June 14, 2024
I lost count of how many Trucks and SUV's I've purchased from Bill Ciszon, but every experience is always the best. That's why I'd never buy a vehicle from anyone or anywhere else! from Bill Ciszon, but every experience is always the best. That's why I'd never buy a vehicle from anyone or anywhere else! More
by andrewfire
June 04, 2024
Already bought a High. Country Tahoe this year from Mike, and just ordered a new Vette. This dealership is 45 minutes from my home, but I wouldn’t consider taking my busine Country Tahoe this year from Mike, and just ordered a new Vette. This dealership is 45 minutes from my home, but I wouldn’t consider taking my business to any of the many closer dealerships. Mike is very detailed and knowledgeable about the vehicles, and is a pleasure to work with! More
by BKBART2
Employees Worked With
Jonathan Speaker, Michael Gonzalez
May 31, 2024
Very helpful & helped lower my bill with a coupon & using my GM points to pay part of my bill. Also had an employee come to my home & pick up my auto & also returned it after the service work was completed my GM points to pay part of my bill. Also had an employee come to my home & pick up my auto & also returned it after the service work was completed. Very helpful! Thanks! More
by gerrygroves3
Employees Worked With
April 27, 2024
Henry La of Castle is helpful, friendly, and professional. He helped me get out of a bad loan and into a new car I really like. He made my day better by constantly making sure I was doing ok. An professional. He helped me get out of a bad loan and into a new car I really like. He made my day better by constantly making sure I was doing ok. Andrew and victor were also helpful. More
by Katherine.bowman
April 21, 2024
Bill was great! He was so knowledgeable, helpful and efficient. We are very pleased with our 2024 Trax. He was so knowledgeable, helpful and efficient. We are very pleased with our 2024 Trax. More
by teresaschuld
Employees Worked With
March 13, 2024
Daughter bought a used car from Gary Lang with extended warranty. Engine went down and CASTLE and the warranty company put in a “new engine” (Just talked to warranty people it had less than 1000 miles on i warranty. Engine went down and CASTLE and the warranty company put in a “new engine” (Just talked to warranty people it had less than 1000 miles on it). Now less than 2 years and 24000 miles later the engine is no good (has metal in the oil so it is a bad engine). Have been on the phone back and forth with Castle and warranty company. Nobody wants to take responsibility and both places are refusing to replace the engine - each blaming the other. Now leaving her with no car that she is still paying for and just a sorry not sorry attitude. The engine lasted less than 24000 miles and Castle seems to be ok with that fact they picked this certified engine and it was obviously no good. They put in a garbage engine and now won’t stand behind it. SO BUYER BEWARE - they do not stand behind their products and the extended warranty company they use is trash. Will leave this review on all review sites I can and will tell anyone I know Castle is not the same as Gary Lang and don’t buy a car from there. More
by lolaparker24
Employees Worked With
Dino
February 29, 2024
This dealer scheduled an appointment (one hour from call and contact with them for two days) to test drive and purchase a specific vehicle. This dealership is a hour drive away for me. They sold that car to and contact with them for two days) to test drive and purchase a specific vehicle. This dealership is a hour drive away for me. They sold that car to somebody else during that one hour without contacting me. Complete waste of two hours of driving. This dealership doesn’t respect you and doesn’t value your time. Take your business elsewhere. More
by tears.yoghurt-0v
Employees Worked With
Jordan Suchowski
