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Castle Chevrolet GMC McHenry

McHenry, IL

4.1
2,580 Reviews
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,580 reviews

August 28, 2021

We worked with Kyle Jones wrapping up a lease contract. He presented the facts professionally and helped with all our needs. Ryan also stepped in to verify all facts in our car buying experience. They w More

by Mickiack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jones
Aug 30, 2021 -

Castle Chevrolet GMC McHenry responded

You are most welcome Micki. We appreciate you choosing Gary Lang Auto Group for your vehicle purchase and hope you love your new ride!

August 27, 2021

Thank you very much for your hard work and because you give me the best price all around McHenry county was a pleasure to doing business with your team God bless every single one especially to More

by vermex91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Rigsby
Aug 30, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group for your vehicle purchase. We appreciate your business and the opportunity to assist you!

August 26, 2021

Terrible service, Jessica promised I could reserve a car the dealer did not have yet for a test drive if I put a refundable deposit on it. When I get there Chris says he's leaving early & Shane has another More

by Lost my business
Customer Service
Recommend Dealer
No
Employees Worked With
Chris, Shane Rigsby
Aug 26, 2021 -

Castle Chevrolet GMC McHenry responded

We are sorry you feel this way. You did not see Chris (our General Manager) leave early. Jared ( a sales associate) was the person that greeted you at the door and his shift had ended for the day which is why Shane asked to assist you. Unfortunately, his scheduled appointment arrived at nearly the same time. We do take deposits on inbound vehicles for purchase which is what Jessica stated in the phone call. However, due to limited inventory by the factory, we are unable to "hold" a vehicle just for a test drive. This is why Shane offered to have you test drive a 2019 Premium which is ultimately the same vehicle with the exception of the fact that the new 2021's will have upgrade technology. Body design and driver experience would be the same.

August 26, 2021

Great dealer, friendly sales, and easy to work with. Truck is clean and can’t wait to make memories with it for a life time. More

by cbrad8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jones
Aug 27, 2021 -

Castle Chevrolet GMC McHenry responded

Congrats on your new truck and thank you for choosing Gary Lang Auto Group. We are grateful for your business and look forward to assisting you in the future.

August 24, 2021

Very informing cordial , down to earth. Comes across as a regular hardworking guy. Will use Bill again in future More

by Boone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole , finance
Aug 24, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for choosing Gary Lang Auto Group! We are very grateful for your business and hope you love your new ride!

August 21, 2021

They were helpful and got us what we needed. I don't really have much else to say, sorry just filling this up. Thank you guys! More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
Aug 23, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you for your review Alex! We appreciate your thoughts and business!

August 21, 2021

Everyone one here was very pleasant, made me feel comfortable and Shane was very helpful, easy to work with and always followed up with any questions I had before making my purchase. I highly recomme More

by Tray52780
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Emery, Shane Rigsby
Aug 23, 2021 -

Castle Chevrolet GMC McHenry responded

Thankyou so much for choosing Gary Lang Auto Group for your vehicle purchase. We truly appreciate your business and the opportunity to earn your trust.

August 20, 2021

Kyle was great. My trip and purchade was quick and efficient. I learned some things along the way as well. I will be back for sure. Nicole was also very helpful with financing. More

by Jahrahseals10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jones
Aug 20, 2021 -

Jahrahseals10 responded

Great experience!!!

Aug 20, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for your business and opportunity to assist you. We truly appreciate the chance to earn your trust!

August 18, 2021

It was a very easy experience! It was my first time buying a brand new truck and they made it super easy ! My wife bought a new car the same time as well !! More

by jsnwillwerth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jones
Aug 18, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so very much for choosing Gary Lang Auto Group for your vehicle purchases. We are very grateful for the opportunity to earn your business and hope you love your new truck and car!!!

August 16, 2021

Jeff took his time with my husband and I and was able to help get us in the truck that my husband really wanted. He is patient and so knowledgeable. He also sold us our last car and now I can't imagine work More

by Christina7786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Schomer
Aug 16, 2021 -

Castle Chevrolet GMC McHenry responded

Thank you so much for your repeat business and trusting us with your vehicle purchases. We truly appreciate the opportunity to assist you and hope you love your new ride!

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