Castle Chevrolet GMC McHenry

Awesome service We love coming to Gary Lang we are treated like royalty and Aaron and Kyle are the best people to work with. They are honest and dependable we give th We love coming to Gary Lang we are treated like royalty and Aaron and Kyle are the best people to work with. They are honest and dependable we give them both 10's...... More

Great Service from Amazing Team Originally I had received poor service from the Kia side when inquiring about purchasing a vehicle, but the moment I spoke to Bill and Andrew, my expe Originally I had received poor service from the Kia side when inquiring about purchasing a vehicle, but the moment I spoke to Bill and Andrew, my experience changed 100%. These two guys were A-M-A-Z-I-N-G! They did not push me into anything I did not want, they looked out for what was best for my situation given that I am a single mom. Bill and Andrew are the exact reason why I have not purchased a total of 3 cars with Gary Lang and will continue to give my business to them as well as send anyone I can in their direction as well. Outstanding guys! More

He is the General Manager for a Reason Jody listened to my wife and I about some concerns we had, he was professional and really made us feel better about our purchase. Our customer service Jody listened to my wife and I about some concerns we had, he was professional and really made us feel better about our purchase. Our customer service experience was very low after our purchase. We felt our best option was to go to management with the issues we had experienced. Jody was able to meet us the same day I spoke to him. My wife and I met with Jody and he helped explain a lot of things to us, for better understanding. He took time with us and made us feel valued again. We left very satisfied after speaking with him and we would defiantly recommend this Dealership. Jody is the General Manager for a reason and I can see his passion to make it a great experience for all customers. More

Great buying experience I contacted Chris Ims for an internet quote. He was responsive, direct, and very easy to work with. The pricing he offered for a new Legacy was ve I contacted Chris Ims for an internet quote. He was responsive, direct, and very easy to work with. The pricing he offered for a new Legacy was very competitive. Everything went through as we agreed upon and there was no attempt to change the deal. I was extremely pleased with the dealer experience, but especially with Chris. I would easily come back to Gary Lang in the future and recommend them. More

ExcellentExperience When it was discovered my GPS would need to be replaced, I was immediately given a loaner car. I was kept up to date on expected completion time/date When it was discovered my GPS would need to be replaced, I was immediately given a loaner car. I was kept up to date on expected completion time/date and was notified prior to that time that the work was finished. All is well. More

As always, the service, quality and friendliness of all the The efficiency, and quality of work is superb. Everyone is very, very helpful and it is always with a smile. I The efficiency, and quality of work is superb. Everyone is very, very helpful and it is always with a smile. I would like to add the Friendliness, guidance and helpfulness extended to both my wife and I are truly second to none. A special note relative to Tony Burlini. Gary, Tony Burlini has been has, and is, the absolute "the best of the best". He makes everything run totally smooth in every respect. Over the years since we have been associated working with you there is another individual I would single out to the fantastic job and coordinator you have in your employee. That being Kim Sizypinski. She has to be your "right arm" at the Gar Lang dealership. When she is involved in each and every area, Kim somehow makes everything work "trouble-free". A sensational employee in each and every way. From a customer standpoint, she is such a pleasure and Kim is one who represents the best of Gary Lang Auto. Most sincerely, Verne Jobst More

Excellent Very happy with service and friendliness of staff! I recommend this dealership to all of my family and friends. Tony makes us feel like we are alway Very happy with service and friendliness of staff! I recommend this dealership to all of my family and friends. Tony makes us feel like we are always getting the best deal! More

Great service department Whenever I need to have my car serviced, I deal with Jeff Simonelli. He is one of Gary Lang's greatest assets. Jeff tells me exactly what I need for Whenever I need to have my car serviced, I deal with Jeff Simonelli. He is one of Gary Lang's greatest assets. Jeff tells me exactly what I need for my car and does not hard sell, which is appreciated. He is the reason I keep coming back to Gary Lang. More

Oil change/tire rotation Very helpful employees, everyone was friendly and honest. We have been coming to this dealership for years and have always appreciated the quality of Very helpful employees, everyone was friendly and honest. We have been coming to this dealership for years and have always appreciated the quality of the employees. More

Renewed Confidence in Gary Lang Gary Lang is the only Mitsubishi dealer in the area - and I'd prefer to take my car there since that is the brand, but service at GL has been so frust Gary Lang is the only Mitsubishi dealer in the area - and I'd prefer to take my car there since that is the brand, but service at GL has been so frustrating. Calling to make an appointment would have my call bouncing back for over 30 mins since no one would answer in service so I'd just hang up and get so frustrated I'd take my car elsewhere. The last basic oil change I went in for had me there for nearly 2 HOURS - so again I'd just take my car elsewhere out of frustration. With the recall I had no choice so I made the call ...and service answered right away & I was able to make the appointment almost immediately! My factory paperwork said the work would take an hour and a half so I made ride arrangements thinking it would take all day (since the oil change takes so long) BUT to my surprise I was called an hour later! The service in-person is always so nice and I love that they always wash my car - it was the turnover time that killed my experience in the past and failure to make an appointment to begin with. After this great experience I will put Gary Lang back at the top of my list for car care. More