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Castle Chevrolet GMC McHenry

McHenry, IL

4.0
2,587 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,587 reviews

March 24, 2016

New car purchase Very god experience, sales person great, finance guy great, the paperwork guy who had me sign all the paperwork was an xxxxxxx, he got pushy forme to More

by Gdouble22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Zimansky, Adam Loresch, Derek Marquez
Mar 25, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Gdouble22! We love hearing how great your experience was with our team, although, we are concerned with your feedback on who assisted you with your paperwork. Please give our GM, Mike Fullmer, a call at 815-385-2100 so we can better assist you with your experience.

March 18, 2016

The best service I just wanted to say that Chris at your service desk is awesome!!! I know nothing about cars or maintaining it. So when I bought new floor mats he More

by Irishdeere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer , Christopher Ims
Mar 21, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Irishdeere! We appreciate you sharing your positive experience with Chris Scholer in our service department. You are a valued customer, and we're happy to assist in every way we can. We hope you visit us again in the future!

March 15, 2016

It was good, very friendly I was a little surprised when I was given the loner. A clean loner car would have been nice. It was dirty also smelled like someone had smoked in the More

by Laurad3859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie
Mar 16, 2016 -

Castle Chevrolet GMC McHenry responded

Hi Lauraad3859. We apologize for the condition of the loaner vehicle you received. We appreciate your feedback and will do our best to ensure our loaner cars are properly cleaned after they are returned. It's great to hear that your service was good otherwise. We hope you visit us again in the future.

March 15, 2016

Great Service I always receive GREAT service when visiting the service center. My wife bought her car at Gary Lang and I wish I did the same. More

by pbtymes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name.
Mar 16, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the great feedback, pbtymes2! When you're looking to buy a new car in the future, we hope you consider visiting our team.

March 12, 2016

My salesman Luis Serrano I would highly recommend Luis, he goes out of his way to get your needs met. He made it possible for me to get a great car. I purchased my car on 3/7 More

by Peggy Simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Serrano , Derek Marquez
Mar 14, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the recommendation, Peggy! It's wonderful to hear that Luis has made you feel so accommodated, and got you into a car that you truly enjoy. We appreciate your business and hope to work with you again in the future. Regards, Gary Lang Auto Group

March 01, 2016

GREAT SERVICE DEPT KUDOS TO CHRIS SCHOLER AND NANCY BUTLER THEY ARE GREAT PEOPLE TO WORK WITH IN YOUR SERVICE DEPT. I WILL BE BRINGING ALL MY CARS TO YOUR SERVICE DEPT. More

by ELMO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Butler, Chris Scholer
Mar 01, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the awesome review, Elmo63! Thank you for visiting our service center, we're happy to hear you we have earned you as a loyal customer! We look forward to visits with you in the future, and thank you for your referral.

February 20, 2016

Positive experience I had my car towed to Gary Lang because I slid into a curb coming home in a snowstorm, it needed work. I dealt with a Natalie Trimarco, she was very f More

by red baron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Trimarco
Feb 22, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Karen! Our ultimate goal is to provide you with a friendly, informative experience and get you back on the road safely, so it's great to hear that you experienced that with Natalie and the rest of our service team. We hope you consider us again in the future for any needed service or repairs.

February 19, 2016

Awesome Service Just a short note for Brian Housworth and Gary Lang Auto Group for another great service experience. Everything done right at a time that was favorab More

by zosix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Feb 22, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, Zosix! We appreciate your time to share your experience with Brian in our service center. Our team is grateful for your loyalty, and look forward to visits with you in the future.

February 17, 2016

A Great Experence My experience buying a New 2015 Chevy Camaro with employee, Darlene Zulman was great, She treated me fair, and made me feel like part of her family. I More

by briseno2708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlence Zulman, Nicole Schomer
Feb 19, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback, briseno2708! We're thankful to have you in our Gary Lang Auto family and appreciate your recommendation. We hope your new 2015 Chevy Camaro continues to treat you well and you stop by and see us again in the future!

February 16, 2016

Just one surprise Super service as usual. This service call was a bit more expensive than I had anticipated because while waiting for an oil change on my LaCrosse, I w More

by Buick Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cado
Feb 19, 2016 -

Castle Chevrolet GMC McHenry responded

Thanks for the awesome review, Buick Girl! We're thrilled to hear about your positive experience in our showroom with Anna. It's great to have you in our Gary Lang Auto and Buick family. We hope you visit us again for any of your automotive needs - whether it be for your first oil change on your new 2016 Buick Encore or for an addition to your Buick lineup!

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