Castle Chevrolet GMC McHenry

Service department sucks. They had my car for 5 days over a GPS issue not working.i paid 32 grand for the car for him to tell me I have to subscribe to uvo to get GPS. Subscribe why? I bought a car w GPS. No a GPS issue not working.i paid 32 grand for the car for him to tell me I have to subscribe to uvo to get GPS. Subscribe why? I bought a car w GPS. No car for the week cause there is a car shortage. I call the dealership whete I bought the car and no subscription needed. You go in settings unsubscribe uvo and the GPS will come back on. They want you to subscribe cause it's 250 a year. Wow one phone call not 5 days of eating my time. Place is a joke More

Victor was great. He followed through on what he said he would do. Absolutely a professional at what he does. would do. Absolutely a professional at what he does. More

I finally decided to pull the trigger and purchase a new suburban. They have been very hard to get your hands on this year and I called a lot of dealers to look for one. When I called Gary Lange auto group suburban. They have been very hard to get your hands on this year and I called a lot of dealers to look for one. When I called Gary Lange auto group I spoke to Victor and found out they had one arriving that afternoon. It had almost every option on it that I wanted. I was able to successfully negotiate a trade-in for my current vehicle. This was nice as I did not use my husband to do this for me and sometimes as a woman you feel like you may not be getting the best deal. I was happy with the numbers that they came back with and I drove there the following week to drop off my vehicle and pick up the new one. Victor was waiting with the new one and they gave me a great look over and any explanation that I would need on the new vehicle and I was out the door fairly quickly which is exactly what I wanted since I had a 4 Hour Drive back home. Thank you for making it a easy transaction. I would definitely recommend them to anyone. More

Pleasant to work with. Smooth sales experience. Paperwork was rather lengthy. My first vehicle from Illinois, and it is a very weird process for registering in Indiana (might be normal), and no temporary pla was rather lengthy. My first vehicle from Illinois, and it is a very weird process for registering in Indiana (might be normal), and no temporary plate received. Purchase was a factory certified used Canyon. Described condition was 95+%, and in actuality was probably in the 85-90% range. Overall a decent experience. Wish the salesman would have been more thorough on his inspection/description knowing I was driving 6 hours, I didn't want the surprise blemishes that weren't mentioned. And I have no idea why they are keeping my temporary tag hostage 4 business days later. More

We have purchased auto's from them 4 times. Two of them were from Suburu. Two were from Mitsubishi. We were very pleased each time. They did not pressure us or force us to do something we did not want to d were from Suburu. Two were from Mitsubishi. We were very pleased each time. They did not pressure us or force us to do something we did not want to do. More

This was the best experience I have had for my first dealership car . They are so helpful and very nice ! Shane you were so amazing keep up the great work ! dealership car . They are so helpful and very nice ! Shane you were so amazing keep up the great work ! More

Excellent experience with Mr. Ed Chambers. Very honest and upfront. I would definitely go through Ed again when looking for another new vehicle. Shane and upfront. I would definitely go through Ed again when looking for another new vehicle. Shane More

Jared was extremely knowledgeable on the car and offered all options without being over bearing and annoying. He was amazing to do business with and I will highly recommend him to others. all options without being over bearing and annoying. He was amazing to do business with and I will highly recommend him to others. More

I absolutely loved my experience with Garry Land. Upon arriving i was immediately helped by Eric who was fantastic and patient and helped get me into exactly the vehicle I wanted. Dealership is beautiful arriving i was immediately helped by Eric who was fantastic and patient and helped get me into exactly the vehicle I wanted. Dealership is beautiful and they gad a ton to choose from. More

Very good experience. Ed Chambers very knowledgeable, no pressure, willing to work with me and get the deal done . Same goes for the credit/financial mgr very helpful and going the extra step to get me in pressure, willing to work with me and get the deal done . Same goes for the credit/financial mgr very helpful and going the extra step to get me in the vehicle. More