Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Chevrolet GMC McHenry
McHenry, IL
2,587 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience.
At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,587 reviews
December 24, 2021
Great customer service. Honest salesman in Shane. Explained everything thoroughly. Highly recommended others doing business here. I explained to Shane that I needed a car and what car I was intereste Explained everything thoroughly. Highly recommended others doing business here. I explained to Shane that I needed a car and what car I was interested in. He let me test drive the vehicles and recommended other vehicles for me to drive. I told him what I was looking to spend and he found the perfect car that would allow me to stick to my budget. I sincerely appreciate him for that More
by christopherarty
Employees Worked With
Jordan Suchowski, Victor Ramos, Noah Cherry, Jason Emery, Shane Rigsby
December 19, 2021
This dealership sent me a price quotation for a Subaru which matched the advertised website price, but added a $2000 supply shortage fee when I tried to make the purchase. Jared was very rude about it an which matched the advertised website price, but added a $2000 supply shortage fee when I tried to make the purchase. Jared was very rude about it and didn't seem to mind losing my business at all. I've bought 2 Subarus from other dealers in the past and this was by far my worst experience with Subaru. More
by kray
Employees Worked With
Jared Fitzsimons
December 18, 2021
I found this dealership online while searching for the vehicle I was interested in purchasing. They had just want I wanted in their inventory. The price was very competitive. vehicle I was interested in purchasing. They had just want I wanted in their inventory. The price was very competitive. More
by spice1557
Employees Worked With
Nicole Schomer, Kyle Jones
December 15, 2021
From the time I walked into the dealership I was treated like an old friend. There was absolutely no pressure, and Eric was able to answer any of my questions. Extremely pleasant to work with. like an old friend. There was absolutely no pressure, and Eric was able to answer any of my questions. Extremely pleasant to work with. More
by R_rusch1106
December 11, 2021
The dealership was very professional and willing to work with me to get a car within my budget. I worked personally with Kyle J and he was willing to put in the work. Very friendly and attentive. Highly with me to get a car within my budget. I worked personally with Kyle J and he was willing to put in the work. Very friendly and attentive. Highly recommend him. More
by yvette garriga
Employees Worked With
Kyle Jones
December 10, 2021
As I of this week, I am driving a 2022 Subaru Impreza and LOVING it! Thanks to Shane Rigsby, my salesman. He was very knowledgeable, hospitable and I was at home at the Gary Lang in McHenry dealership. It LOVING it! Thanks to Shane Rigsby, my salesman. He was very knowledgeable, hospitable and I was at home at the Gary Lang in McHenry dealership. It was great working with Shane and I will send anyone who is looking for a car his way! More
by Susan R
Employees Worked With
Shane Rigsby
