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Castle Chevrolet GMC McHenry
McHenry, IL
2,579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,579 reviews
July 29, 2024
Jeff Vicari and Ryan Millwe were great to work with and understood what I was looking for and found it. understood what I was looking for and found it. More
by kvalentin51
Employees Worked With
July 25, 2024
Brought several cars from Gary Lang and now Castle. Brought 2024 car off the showroom floor. So with only 6000 miles I got a nail on the outside of tire. Had to get new tire.La So i said could u gi Brought 2024 car off the showroom floor. So with only 6000 miles I got a nail on the outside of tire. Had to get new tire.La So i said could u give a better deal on a new tire, Service dept said talk to your sales person , So I did, Henry La, He did not do anything for me, at least he could have given me a little cheaper price, $300 on a 1 tire, have no problem buying for a new tire, just thought they could have went a little cheaper on 1 tire More
by adams_family2
Employees Worked With
July 23, 2024
The service advisor at Castle Chevrolet knew that I couldn't financially afford the cost of the new tires on my vehicle. Yet the service advisor didn't help me explore ways the dealership could help me couldn't financially afford the cost of the new tires on my vehicle. Yet the service advisor didn't help me explore ways the dealership could help me on saving money on my new tires. I was forced to open a new credit card as the only option to saving money. Very poor. More
by Pizzamom79
Employees Worked With
Luke Sullivan
June 14, 2024
I lost count of how many Trucks and SUV's I've purchased from Bill Ciszon, but every experience is always the best. That's why I'd never buy a vehicle from anyone or anywhere else! from Bill Ciszon, but every experience is always the best. That's why I'd never buy a vehicle from anyone or anywhere else! More
by andrewfire
June 04, 2024
Already bought a High. Country Tahoe this year from Mike, and just ordered a new Vette. This dealership is 45 minutes from my home, but I wouldn’t consider taking my busine Country Tahoe this year from Mike, and just ordered a new Vette. This dealership is 45 minutes from my home, but I wouldn’t consider taking my business to any of the many closer dealerships. Mike is very detailed and knowledgeable about the vehicles, and is a pleasure to work with! More
by BKBART2
Employees Worked With
Jonathan Speaker, Michael Gonzalez
May 31, 2024
Very helpful & helped lower my bill with a coupon & using my GM points to pay part of my bill. Also had an employee come to my home & pick up my auto & also returned it after the service work was completed my GM points to pay part of my bill. Also had an employee come to my home & pick up my auto & also returned it after the service work was completed. Very helpful! Thanks! More
by gerrygroves3
Employees Worked With
April 27, 2024
Henry La of Castle is helpful, friendly, and professional. He helped me get out of a bad loan and into a new car I really like. He made my day better by constantly making sure I was doing ok. An professional. He helped me get out of a bad loan and into a new car I really like. He made my day better by constantly making sure I was doing ok. Andrew and victor were also helpful. More
by Katherine.bowman
April 21, 2024
Bill was great! He was so knowledgeable, helpful and efficient. We are very pleased with our 2024 Trax. He was so knowledgeable, helpful and efficient. We are very pleased with our 2024 Trax. More
by teresaschuld
Employees Worked With
