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Castle Chevrolet GMC McHenry

McHenry, IL

4.0
2,587 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,587 reviews

September 10, 2017

Perfect Service visit Perfect service visit. Greg did a perfect job. Thank you very much, great job. Appreciate all your help, thanks again. Have a great day. Finished q More

by dh6928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shrecengo
September 10, 2017

Jordan is AWESOME!! I came in to purchase a car and Jordan was very helpful explaining features of the car and was very helpful in my getting a great deal and a new car. More

by Dawnkinnamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski
September 08, 2017

Used Car Required Over $4K in Repairs When searching for a used Jeep, Gary Lang was suggested. I test drove a 2011 Jeep Wrangler with 43,000 miles. The breaks squeaked a bit, but the deale More

by Amber
Recommend Dealer
No
Employees Worked With
Other
Sep 11, 2017 -

Castle Chevrolet GMC McHenry responded

Hi Amber. We apologize for your frustration. Where did you bring your vehicle for this service diagnosis? It was not to our service center, despite your frustration with our team and with it being a recent purchase. We would be happy to take a second look at it and determine the best course of action to get you back on the road safely. We have a dedicated service technician who focuses on reconditioning used vehicles and brake repairs specifically, so we find it odd that a repair this urgent would miss our inspection. My used car manager left you a message on Saturday and one more this morning. Please give him a call back so we can better assist you, and again, we apologize for the frustration. We hope to expedite a solution for you.

September 04, 2017

Reflector part replaced for my vette The service person..Lloyd, very nice, helpful, friendly. Will return again, because of him and friendliness. Reflector was ordered and replaced on t More

by timothy m vanheirseele
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner, Lloyd
September 02, 2017

Excellent, caring, professional customer service. Darlene was extremely helpful. She helped me find an amazing car. I highly recommend her and her courteous team members. They definitely know what the More

by Cfour07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Weitzner, Darlene Zulman
September 01, 2017

My experience Experience was great. I did not realize that it took over 2 hours to get a car. Jordan was great and was verey personal to us. He did what we could d More

by Ramona Baldoni-Lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Suchowski, Jerry Spanier
August 31, 2017

Awesome Came to purchase a car and purchased a car . People were awesome The time to purchase a car took a little bit longer than expected but everybody wa More

by Dolfandave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Megerdi, Matt Kiscellus, Kimberly Neiss, Doug Kiscellus
August 30, 2017

Fantastic Experience Greg was wonderful from the time I walked in the door, with my dog, until the moment we left. He went out of his way to work on my issues and get them More

by Benoit, Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengost
August 29, 2017

Gary Lang is an awesome car dealer! Ricky is an excellent sales person. He goes above and beyond for his customers. I would highly recommend him to my friends and family. Kathleen Taylo More

by kat0160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Espinosa
August 27, 2017

a great experience Had a great experience from the moment we walked in the door, without any hesitation was taken to an awesome salesman George, very attentive took the More

by christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Weitzner, George Bell
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