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Castle Chevrolet GMC McHenry
McHenry, IL
2,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,580 reviews
December 27, 2021
This dealership was great to deal with. I don’t like being hounded which they didn’t. Kyle came up to us and introduced himself. He found the car we were looking for. We went on a test drive. After being hounded which they didn’t. Kyle came up to us and introduced himself. He found the car we were looking for. We went on a test drive. After we got the numbers he brought over Ryan Miller. He was great. He sat and talked to us and never made us feel rushed. More
by iclean2
December 24, 2021
Kyle treated us like royalty. He is courteous, friendly, has a knack to deal with difficult customers. I liked his sense of humor and his honesty. has a knack to deal with difficult customers. I liked his sense of humor and his honesty. More
by Barbara Roberts
Employees Worked With
Nick Ludford, Kyle Jones
December 24, 2021
Great customer service. Honest salesman in Shane. Explained everything thoroughly. Highly recommended others doing business here. I explained to Shane that I needed a car and what car I was intereste Explained everything thoroughly. Highly recommended others doing business here. I explained to Shane that I needed a car and what car I was interested in. He let me test drive the vehicles and recommended other vehicles for me to drive. I told him what I was looking to spend and he found the perfect car that would allow me to stick to my budget. I sincerely appreciate him for that More
by christopherarty
Employees Worked With
Other Employees :
Jordan Suchowski, Noah Cherry, Jason Emery, Shane Rigsby
December 19, 2021
This dealership sent me a price quotation for a Subaru which matched the advertised website price, but added a $2000 supply shortage fee when I tried to make the purchase. Jared was very rude about it an which matched the advertised website price, but added a $2000 supply shortage fee when I tried to make the purchase. Jared was very rude about it and didn't seem to mind losing my business at all. I've bought 2 Subarus from other dealers in the past and this was by far my worst experience with Subaru. More
by kray
Employees Worked With
Jared Fitzsimons
December 18, 2021
I found this dealership online while searching for the vehicle I was interested in purchasing. They had just want I wanted in their inventory. The price was very competitive. vehicle I was interested in purchasing. They had just want I wanted in their inventory. The price was very competitive. More
by spice1557
Employees Worked With
Nicole Schomer, Kyle Jones
December 15, 2021
From the time I walked into the dealership I was treated like an old friend. There was absolutely no pressure, and Eric was able to answer any of my questions. Extremely pleasant to work with. like an old friend. There was absolutely no pressure, and Eric was able to answer any of my questions. Extremely pleasant to work with. More
by R_rusch1106
