Castle Buick GMC of North Riverside - Service Center
North Riverside, IL
297 Reviews of Castle Buick GMC of North Riverside - Service Center
Disappointed. I purchase The Maintenance 1 service I writing this because you guys rotated my tires and along with my service and I went out of town to only to stop for gas and noticed that front wh I writing this because you guys rotated my tires and along with my service and I went out of town to only to stop for gas and noticed that front wheel on the driver side is missing the GMC hubcap just that one very upset about it More
The best service I ever had they treated me like people and I like the service did a real good job on my car appreciate that that'll make me come back again and again to get my car worked on I like the service did a real good job on my car appreciate that that'll make me come back again and again to get my car worked on More
Great Service - well please Lionel (LT) was great as always. Always professional and friendly. Customer service at it's best. He kept me well informed on the details of my vehi Lionel (LT) was great as always. Always professional and friendly. Customer service at it's best. He kept me well informed on the details of my vehicle. More
good people to deal with a-ok service, and they provided shuttle service for me so I did not have to wait in the customer area . Arnold muse ive known even before he became a a-ok service, and they provided shuttle service for me so I did not have to wait in the customer area . Arnold muse ive known even before he became a castle service manager, great guy More
Service I always received excellent service at Castle. However my complaint is not with the service dept. On my last visit it was explained to me that becaus I always received excellent service at Castle. However my complaint is not with the service dept. On my last visit it was explained to me that because the issue has not yet been resolved service dept. has to contact manufacturer. They did not have a loaner car available so they gave me an appt. to bring it back in. They were able to reset code so engine light would go off. The issue is that I now have to hope the engine light comes back on before my appt. I have been having the same issue with my car since I purchased in 2016. I am still covered by the warranty but a little nervous that this issue will continue to happen after warranty expires. More
Professionalism The people at this place are total professional --- I am always treated with kindness and respect. I recommend this dealership and service center to The people at this place are total professional --- I am always treated with kindness and respect. I recommend this dealership and service center to family and friends. More
Superior Customer Service from a Great Local Dealership! Castle Buick GMC of North Riverside is committed to GREAT CUSTOMER EXPERIENCES! If your looking to Purchase/Service a Vehicle this is THE BEST PLACE, Castle Buick GMC of North Riverside is committed to GREAT CUSTOMER EXPERIENCES! If your looking to Purchase/Service a Vehicle this is THE BEST PLACE, from Management/Vehicle Service Team! Committed toContinued Customer Service with a SMILE! Thanks for being the Best Choice for our Community! Together Everyone Achieve More. # TEAM More
Great staff Leonell is suck a professional. Any time I come in he is so cordial attentive and makes sure all my concerns are addressed. He is an asset to this dea Leonell is suck a professional. Any time I come in he is so cordial attentive and makes sure all my concerns are addressed. He is an asset to this dealership More
Great service dept They have always been helpful, and great service. And the work is always done in a timely manner. I would recommend this service department to everyon They have always been helpful, and great service. And the work is always done in a timely manner. I would recommend this service department to everyone. More
Service timely and complete Appointment was easy to make, taken in promptly, discussed suggested service, and service details reviewed at end. Pleasant, clean waiting area, frie Appointment was easy to make, taken in promptly, discussed suggested service, and service details reviewed at end. Pleasant, clean waiting area, friendly staff ready to answer any questions. More