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Castle Buick GMC of North Riverside - Service Center
North Riverside, IL
293 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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293 Reviews of Castle Buick GMC of North Riverside - Service Center
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July 08, 2019
Oil change. I waited 1-1/2 hr. for oil change. Wish it could have been shorter! Everyone was very nice. Thank you. Was surprised at $6.00 fee to cover disposal I waited 1-1/2 hr. for oil change. Wish it could have been shorter! Everyone was very nice. Thank you. Was surprised at $6.00 fee to cover disposal of old oil. More
by dlhart410
Verified Customer
July 06, 2019
Oil change and tire check LT was very nice.. I use to go to the villa park castle location but I encountered discrimination there. The north riverside dealership is amazing.. s LT was very nice.. I use to go to the villa park castle location but I encountered discrimination there. The north riverside dealership is amazing.. such quick service and they even washed my car. Thanks for everything. More
by curlyugo
July 05, 2019
Castle the best service LT is the best rep Castle has at North Riverside service department. Tito and Joe Genna are by far an excellent sales team. I will always give them LT is the best rep Castle has at North Riverside service department. Tito and Joe Genna are by far an excellent sales team. I will always give them my business More
by matt.giandonato
June 30, 2019
Great service I was very please with my service LT took very good care of my truck. As always I have had nothing but good service at each visit. I was very please with my service LT took very good care of my truck. As always I have had nothing but good service at each visit. More
by swnatchez71
June 27, 2019
Power steering pump I had a good experience with the service department. Arnold is very pleasant to work with.I also was given a loaner while my car was having repairs. I had a good experience with the service department. Arnold is very pleasant to work with.I also was given a loaner while my car was having repairs. More
by bula312
Employees Worked With
Arnold
June 24, 2019
Great Customer Service Great Service AJ and everyone is so friendly & make you feel right at home. I am thankful of how I am Treated and respected.. Outstanding Great Service AJ and everyone is so friendly & make you feel right at home. I am thankful of how I am Treated and respected.. Outstanding More
by aleidarobles
May 28, 2019
Service Visit On time and under quoted price and kept informed of all developments in a timely basis. I would definitely recommend them to others for service needs On time and under quoted price and kept informed of all developments in a timely basis. I would definitely recommend them to others for service needs. More
by dags1234
Employees Worked With
Steven Uginchus
May 16, 2019
Car was towed in for service Though the service department had to send my car to the Honda dealership for diagnostics, the process was smooth. Arnold was very professional and cou Though the service department had to send my car to the Honda dealership for diagnostics, the process was smooth. Arnold was very professional and courteous and kept me informed as to where we were in the process. I appreciate his professionalism. More
by carolyn_gust
Employees Worked With
Arnold helped me via telephone.
May 05, 2019
Good Service I was having problems with the acceleration on my 2015 Terrain. So, I took it to the Service Department. Each time it was addressed with no problem I was having problems with the acceleration on my 2015 Terrain. So, I took it to the Service Department. Each time it was addressed with no problem. Arnold made sure I was kept up to date on what was going on. He always remained professional no matter how many times I called. I know working with the public can be challenging at times. Thanks Arnold for your patience. More
by MS. Cheryl 2019
Employees Worked With
Arnold at North Riverside Service Department
May 04, 2019
Excellent experience Everyone was friendly, positive, and professional. I got exactly the service I wanted, and I am very happy with the results. I give an A+ to everyon Everyone was friendly, positive, and professional. I got exactly the service I wanted, and I am very happy with the results. I give an A+ to everyone. More
by batbite
Employees Worked With
Muse
