Castle Buick GMC of North Riverside - Service Center

Excellent care I brought my 2013 Buick Regal in for its scheduled oil change and 30,000 mile maintainence. I have had on-going issues with the touch handle on my dri I brought my 2013 Buick Regal in for its scheduled oil change and 30,000 mile maintainence. I have had on-going issues with the touch handle on my driver side door and Rob communicated back with the engineers at GM. In the end I have a new handle on order. The service was great and I had my loaner car before I was done with the paperwork. Excellent job as usual. More

First time at this dealership. Will NOT be my last!!!!! I was experiencing an issue on my way into work with my windshield washer fluid not working. (It was not frozen) Being that it was a snowy and icy d I was experiencing an issue on my way into work with my windshield washer fluid not working. (It was not frozen) Being that it was a snowy and icy day it was very urgent to get this fixed. Robert the service rep was extremely kind and professional. Although they did not have any appointments for the day he understood the urgency and took my vehicle in for service. They shuttled me to work and everyone I encountered were extremely courteous and professional. I would highly recommend this service department. More

service department I always have had pleasant experiences with castle whether getting service or purchasing a vehicle. I love castle and recommend them to all my frien I always have had pleasant experiences with castle whether getting service or purchasing a vehicle. I love castle and recommend them to all my friends. Great job my dealership for life. More

Very Good Service I work with LT at Castle GMC and have never been disappointed. He knows his job and how to get the work done right and in a reasonable amount of time. I work with LT at Castle GMC and have never been disappointed. He knows his job and how to get the work done right and in a reasonable amount of time. More

Warranty work. All I can do is give you guys 5 stars!!! your service writers were awesome, Tom(first day on the job) & Mike who helped were class acts!! I didn't buy All I can do is give you guys 5 stars!!! your service writers were awesome, Tom(first day on the job) & Mike who helped were class acts!! I didn't buy my car there but they were kind enough to get me a loaner as I was assuming being without a car for a few days? to my amazement I got a call the next day before noon saying the car was ready!!! I was in & out in less than 10 mins!!! can't say enough good things about Castle & staff, all my maintenance work will be headed your way & you're not exactly close to home. Thank You all again!!! More

Service Department I highly recommend working with AJ. I didn't have the greatest experience with the sales department, but the service department has been great at help I highly recommend working with AJ. I didn't have the greatest experience with the sales department, but the service department has been great at helping me. They are friendly and made sure that my requests were made. AJ was excellent. More

Oil check I've been having a problem with my oil after having an oil change within a month or so the check engine light comes on so now I bring it to LT or AJ a I've been having a problem with my oil after having an oil change within a month or so the check engine light comes on so now I bring it to LT or AJ and now they are doing a oil consumption check they are trying to get to the bottom of this and what they're friendly service I would recommend them to to anybody More

Recall I had an appointment to put change the parts that had been recalled. Just before taking the car in an error light stating that my engine power was re I had an appointment to put change the parts that had been recalled. Just before taking the car in an error light stating that my engine power was reduced occurred. Also my car would not accelerate over 20 mph. Gus told me that they would take care of it and they did. My car is back to running as it did before. Once more Castle Buick offered great service and I am very satisfied. Gus was really great. This was my first time being serviced by him but all of the guys (and gals) are always wonderful! More

Fast and friendly service I took my car into the Castle Buick service department cause I could hear a rattling sound while driving. They called me to inform me that I would nee I took my car into the Castle Buick service department cause I could hear a rattling sound while driving. They called me to inform me that I would need new struts which was covered under my warranty and that my brakes also needed changing which was not covered under the warranty. I received my car back in just 2 days. I was really impressed at how fast they fixed all my car problems in such a short time. More

Oil Change A.J. Is great! I've worked with both LT and AJ, but the most recent visit was with A.J. I had my oil changed and some things with my remote looked at. A.J. Is great! I've worked with both LT and AJ, but the most recent visit was with A.J. I had my oil changed and some things with my remote looked at. Service was quick and I couldn't be happier. More