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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.3
297 Reviews

297 Reviews of Castle Buick GMC of North Riverside - Service Center

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November 22, 2016

Easy smooth experience Immediately upon arrival I was greeted (acknowledged) with a friendly smile, and assurance that i was going to get assisted immediately in which I was More

by Twobattle4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 22, 2016

Positive Experience Both of my visits at Castle Buick have had positive results. First when I purchased my car in July, and today during my oil change. All of the employe More

by Beth's Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Beth! We greatly appreciate your loyal business!

November 21, 2016

Friendly staff friendly staff free oil change free car wash great hours dealer loaner vehicles available. Was offered a $19.99 tire rotation since they were having More

by Buick Regal 81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for taking the time to leave a review! We greatly appreciate your loyal business!

November 21, 2016

Service review I received great service at Castle Buick GMC North Riverside. I didn't have an appointment but they were able to accommodate me. They took care of me More

by Jackie Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Jackie, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 21, 2016

Great experience I really enjoyed the whole experience at castle Buick the staff is really nice and the wait is short. Thank u so much for the experience. More

by Natasha Sherrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Natasha! We greatly appreciate your loyal business!

November 19, 2016

Great service! Was treated very kindly by my advisor, Aj. He made the process so much simpler and smoother. Never disappointed with Castle's level of service. More

by Alex z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Alex, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 18, 2016

Great Place! Castle Buick GMC of North Riverside is a GREAT place to purchase your new or used vehicles. They treat the costumers with respect and really look for More

by Mrs. Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ.
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Mrs. Garcia, thank you for the very kind sentiments about our team! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 16, 2016

Great service Had a great service experience with Arnold. He was nice & professional. A very nice way to service my vehicle. Keep up the great work Arnold. More

by Jjk511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about Arnold! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 16, 2016

Excellent!! Love the dealership, always attentive and proffesional , they always take excellent care of me , thank you guys! I will continue doing business with t More

by ELouise_Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul M.
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the outstanding compliments about our dealership! We are so happy to hear that we took good care of you and made you feel very comfortable during your visit. Thank you again for the kind words & for choosing Castle!

November 16, 2016

Great service Aj was very friendly an he did an excellent good with explaining what work would be done on my mom's car. He updated us on the progress an i really ju More

by Kenya McWilliams Whitney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Jurado
Nov 21, 2016 -

Castle Buick GMC of North Riverside responded

Hi Kenya, thank you for the very kind sentiments about our service department! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

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