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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.3
297 Reviews

297 Reviews of Castle Buick GMC of North Riverside - Service Center

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February 20, 2017

Reasons why I'd recommend GMC Buick All of my car needs are fulfill with top of the line satisfactory.... The customer service is excellent as well. I highly recommend GMC Buick at North More

by LashawnSanks73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 11, 2017

Very attentive and helpful Upon entering the service area I was greeted promptly. They were very attentive and reassured the issue I was having would be fixed accordingly so tha More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind review of our dealership & service lane. We are so happy to hear that we went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

February 03, 2017

Always excellent customer service when I come in for my oil All the staff is very helpful. I never any problems for over the 2 years I been coming here. I recommend the company to any and everyone I came across More

by jones, tasha2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 02, 2017

oil change in and out I made appointment for my scheduled oil change, it took me 3 weeks to get in and i was worried it was to far out for warranty guarantee ( i was at 17% More

by dorgirl3775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse Service Consultant
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind review of our dealership & service lane. We are so happy to hear that we went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

February 02, 2017

Professional and comfortable dealership to service my SUV This dealership is close to my Home the staff are always knowledgeable and professional. the waiting area always clean Timely and efficient .Will More

by Barbara Hurd Spencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind review of our dealership & service lane. We are so happy to hear that we went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

February 02, 2017

good customer service very good cs, my truck was fix in 2 days now rides like new. too bad they couldn't wash it because of the weather, More

by buick123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

HI, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

January 30, 2017

Good Customer Service It's early and I know people come in grumpy, but he was very pleasant, and friendly. I had an 8:30 am appointment and I was in a head of schedule. I a More

by enp54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 26, 2017

Routine Service Arnold Muse helped me on an early morning, very kind and informative about the services my car needed. He explained the rates and even updated me on " More

by Buick12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Jan 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 25, 2017

Serving my vechicle They are good for letting you know what you need done to your vehicle making sure you don't miss what you need done to your maintance serving at so ma More

by Dorothy Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Muse, Dan Brasil
Jan 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 24, 2017

My experience was great. I purchased my 2009 white Chevy cobalt at this dealership in 2010 and I love it and have always came here to service my car. More

by Linda Rencher
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. AJ service advisor he's a great young man
Jan 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

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